---
description: Free software list of top Call Centre Software providers and applications. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Call Centre Software - Top Tools & Providers | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)

# Call Centre Software

Canonical: https://www.getapp.ca/directory/275/call-center/software

Page: 1 / 17\
Next: [Next page](https://www.getapp.ca/directory/275/call-center/software?page=2)

> Call Centre Software are tools that help organizations manage their inbound and outbound communications with customers over the telephone. A call centre solution may be used for marketing, sales, product support, and customer queries. They automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records to review prior conversation logs before handling a call. They can also be used for follow-ups, feedback requests, and supervisor input through call barging and other techniques. Call centre systems can help streamline repetitive processes, give operators complete visibility into call logs and previous queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt customer support. Compared to conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs.

Call centre CRM software comes with a long list of features. This includes call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also has interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another feature is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre scheduling software is evolving and extending to channels like email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Find the best call centre software for your business in Canada.

-----

## Products

1. [3CX](https://www.getapp.ca/software/103409/3cx) — 4.4/5 (466 reviews) — Web \& mobile-based (Android, iOS) communications system.
2. [Dialpad Ai Contact Center](https://www.getapp.ca/software/169031/dialpad-contact-center) (0 reviews) — Cloud-based contact center solution for customer support
3. [DialedIn CCaaS](https://www.getapp.ca/software/104279/chasedata) — 4.8/5 (325 reviews) — Cloud-based contact center solution to streamline operations
4. [Aircall](https://www.getapp.ca/software/100333/aircall) — 4.2/5 (460 reviews) — AI powered customer communications platform
5. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
6. [VirtualPBX](https://www.getapp.ca/software/1127/virtual-pbx) — 4.7/5 (38 reviews) — One simple plan. Everything included.
7. [Webex Suite](https://www.getapp.ca/software/10375/webex) — 4.4/5 (7404 reviews) — One app for everything. And everyone.
8. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4081 reviews) — AI powered customer service across all channels
9. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3448 reviews) — Online helpdesk system and customer service software
10. [Zoho Desk](https://www.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
11. [RingEX](https://www.getapp.ca/software/105173/ringcentral-mvp) — 4.2/5 (1204 reviews) — RingEX - AI meets trusted communications
12. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (996 reviews) — All in one business management workspace
13. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (918 reviews) — AI-enabled solution to streamline business communication
14. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (877 reviews) — 100% cloud phone for startups and SMEs
15. [Salesforce Service Cloud](https://www.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (825 reviews) — AI powered customer service management platform
16. [Talkdesk](https://www.getapp.ca/software/100659/talkdesk) — 4.5/5 (733 reviews) — Cloud-based contact center \& customer experience platform
17. [CallHippo](https://www.getapp.ca/software/107461/callhippo) — 4.4/5 (685 reviews) — Cloud-based phone system for sales, support \& growing teams
18. [GoTo Connect](https://www.getapp.ca/software/103797/goto-connect) — 4.5/5 (669 reviews) — The first-ever truly unified voice and video solution.
19. [ActivTrak](https://www.getapp.ca/software/110667/activtrak) — 4.5/5 (591 reviews) — Cloud-based platform for managing workforce intelligence
20. [NiCE CXone](https://www.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
21. [Dialpad](https://www.getapp.ca/software/103849/dialpad-sell) — 4.2/5 (565 reviews) — Cloud communications system for enterprise businesses
22. [Agile CRM](https://www.getapp.ca/software/102073/agile-crm) — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
23. [Twilio](https://www.getapp.ca/software/90610/twilio-communications-platform) — 4.4/5 (505 reviews) — Build, Scale, and Operate Customized Communication Solutions
24. [HubSpot Sales Hub](https://www.getapp.ca/software/101107/hubspot-saleshub) — 4.5/5 (501 reviews) — Freemium email productivity \& tracking for sales teams
25. [Five9](https://www.getapp.ca/software/91276/five9) — 4.2/5 (484 reviews) — Cloud contact and call center software

-----

Page: 1 / 17\
Next: [Next page](https://www.getapp.ca/directory/275/call-center/software?page=2)

## Related Categories

- [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software)
- [Call Tracking Software](https://www.getapp.ca/directory/749/call-tracking/software)
- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/275/call-center/software)
- [All Categories](https://www.getapp.ca/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/275/call-center/software> |
| de-AT | <https://www.getapp.at/directory/275/call-center/software> |
| en | <https://www.getapp.com/customer-service-support-software/call-center/> |
| en-AE | <https://www.getapp.ae/directory/275/call-center/software> |
| en-AU | <https://www.getapp.com.au/directory/275/call-center/software> |
| en-CA | <https://www.getapp.ca/directory/275/call-center/software> |
| en-GB | <https://www.getapp.co.uk/directory/275/call-center/software> |
| en-IE | <https://www.getapp.ie/directory/275/call-center/software> |
| en-NZ | <https://www.getapp.co.nz/directory/275/call-center/software> |
| en-SG | <https://www.getapp.sg/directory/275/call-center/software> |
| en-ZA | <https://www.getapp.za.com/directory/275/call-center/software> |
| es | <https://www.getapp.es/directory/275/call-center/software> |
| es-CL | <https://www.getapp.cl/directory/275/call-center/software> |
| es-CO | <https://www.getapp.com.co/directory/275/call-center/software> |
| es-MX | <https://www.getapp.com.mx/directory/275/call-center/software> |
| fr | <https://www.getapp.fr/directory/275/call-center/software> |
| fr-BE | <https://fr.getapp.be/directory/275/call-center/software> |
| fr-CA | <https://fr.getapp.ca/directory/275/call-center/software> |
| nl | <https://www.getapp.nl/directory/275/call-center/software> |
| nl-BE | <https://www.getapp.be/directory/275/call-center/software> |
| pt | <https://www.getapp.com.br/directory/275/call-center/software> |
| pt-PT | <https://www.getapp.pt/directory/275/call-center/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Canada","url":"https://www.getapp.ca/","@type":"WebSite","@id":"https://www.getapp.ca/#website","publisher":{"@id":"https://www.getapp.ca/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Call Centre Software","description":"Free software list of top Call Centre Software providers and applications. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.","url":"https://www.getapp.ca/directory/275/call-center/software","about":{"@id":"https://www.getapp.ca/directory/275/call-center/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.ca/directory/275/call-center/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/directory/275/call-center/software#webpage","mainEntity":{"@id":"https://www.getapp.ca/directory/275/call-center/software#itemlist"},"publisher":{"@id":"https://www.getapp.ca/#organization"},"isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"https://www.getapp.ca/directory/275/call-center/software","@type":"ListItem"}],"@id":"https://www.getapp.ca/directory/275/call-center/software#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Call Centre Software - Top Tools &amp; Providers | GetApp Canada 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"3CX","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.getapp.ca/software/103409/3cx","@type":"ListItem"},{"name":"Dialpad Ai Contact Center","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/acb7e090-3e80-4d3c-8a7c-ffa6adb6130c.png","url":"https://www.getapp.ca/software/169031/dialpad-contact-center","@type":"ListItem"},{"name":"DialedIn CCaaS","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.getapp.ca/software/104279/chasedata","@type":"ListItem"},{"name":"Aircall","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.getapp.ca/software/100333/aircall","@type":"ListItem"},{"name":"LiveAgent","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"ListItem"},{"name":"VirtualPBX","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75ec3caf-64c8-4e1d-8fa4-2bbb2c6c96cb.png","url":"https://www.getapp.ca/software/1127/virtual-pbx","@type":"ListItem"},{"name":"Webex Suite","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e60c0fa1-f0d4-40ac-a412-0b2261b1f9a0.png","url":"https://www.getapp.ca/software/10375/webex","@type":"ListItem"},{"name":"Zendesk Suite","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.ca/software/9448/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.ca/software/10317/freshdesk","@type":"ListItem"},{"name":"Zoho Desk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.ca/software/10036/zoho-desk","@type":"ListItem"},{"name":"RingEX","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3766495d-3c37-44ed-ae0c-4ccd24835955.png","url":"https://www.getapp.ca/software/105173/ringcentral-mvp","@type":"ListItem"},{"name":"Bitrix24","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.ca/software/90602/bitrix24","@type":"ListItem"},{"name":"Nextiva","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9a24305-2ac4-4413-b037-d2dbb1e6a1b0.png","url":"https://www.getapp.ca/software/91289/nextiva","@type":"ListItem"},{"name":"Ringover","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.getapp.ca/software/117547/ringover","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.ca/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"Talkdesk","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af9001c5-04d1-4792-a867-0f398f0658c7.png","url":"https://www.getapp.ca/software/100659/talkdesk","@type":"ListItem"},{"name":"CallHippo","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.getapp.ca/software/107461/callhippo","@type":"ListItem"},{"name":"GoTo Connect","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420d013e-1667-4846-a909-0e533179fe7d.jpeg","url":"https://www.getapp.ca/software/103797/goto-connect","@type":"ListItem"},{"name":"ActivTrak","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9cae89ed-a243-4669-b100-8251f130721a.png","url":"https://www.getapp.ca/software/110667/activtrak","@type":"ListItem"},{"name":"NiCE CXone","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.ca/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Dialpad","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.getapp.ca/software/103849/dialpad-sell","@type":"ListItem"},{"name":"Agile CRM","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.ca/software/102073/agile-crm","@type":"ListItem"},{"name":"Twilio","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8535c3-3270-467d-a3bf-db8b9a2d0fc3.png","url":"https://www.getapp.ca/software/90610/twilio-communications-platform","@type":"ListItem"},{"name":"HubSpot Sales Hub","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63cf513a-7fc5-44fd-a340-e97ba7db1c90.png","url":"https://www.getapp.ca/software/101107/hubspot-saleshub","@type":"ListItem"},{"name":"Five9","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.ca/software/91276/five9","@type":"ListItem"}],"@id":"https://www.getapp.ca/directory/275/call-center/software#itemlist","numberOfItems":25}
</script>