---
description: Free software list of top Complaint Management Software providers and applications. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Complaint Management Software - Top Tools & Providers | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](https://www.getapp.ca/directory/841/complaint-management/software)

# Complaint Management Software

Canonical: https://www.getapp.ca/directory/841/complaint-management/software

Page: 1 / 5\
Next: [Next page](https://www.getapp.ca/directory/841/complaint-management/software?page=2)

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## Products

1. [InvGate Service Management](https://www.getapp.ca/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
2. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3465 reviews) — Online helpdesk system and customer service software
3. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4086 reviews) — AI powered customer service across all channels
4. [Zoho Desk](https://www.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
5. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
6. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (997 reviews) — All in one business management workspace
7. [TeamSupport](https://www.getapp.ca/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
8. [Salesforce Service Cloud](https://www.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (825 reviews) — AI powered customer service management platform
9. [JIRA Service Management](https://www.getapp.ca/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
10. [Freshservice](https://www.getapp.ca/software/91351/freshservice) — 4.5/5 (765 reviews) — A complete IT service management (ITSM) tool for business
11. [Apptivo](https://www.getapp.ca/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
12. [Tidio](https://www.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
13. [NiCE CXone](https://www.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
14. [MasterControl Quality Excellence](https://www.getapp.ca/software/104305/mastercontrol) — 4.5/5 (535 reviews) — Cloud-based quality management system for life sciences.
15. [Smartsupp](https://www.getapp.ca/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
16. [Vtiger CRM](https://www.getapp.ca/software/10283/vtiger-crm) — 4.3/5 (338 reviews) — All-in-one CRM for small businesses
17. [Front](https://www.getapp.ca/software/102177/front) — 4.5/5 (287 reviews) — AI-enabled customer service platform for collaboration
18. [XM for Customer Experience](https://www.getapp.ca/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
19. [SAP Customer Experience](https://www.getapp.ca/software/90379/sap-crm) — 4.3/5 (245 reviews) — Enterprise CRM software
20. [LogMeIn Resolve](https://www.getapp.ca/software/2055969/goto-resolve) — 4.4/5 (214 reviews) — Unified endpoint management for IT teams and MSPs.
21. [Issuetrak](https://www.getapp.ca/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
22. [Missive](https://www.getapp.ca/software/2057204/missive) — 4.9/5 (184 reviews) — Collaborative inbox for teams
23. [HelpDesk](https://www.getapp.ca/software/116767/helpdesk) — 4.6/5 (181 reviews) — AI-powered ticketing system
24. [Ideagen Quality Management](https://www.getapp.ca/software/104385/q-pulse) — 4.5/5 (178 reviews) — Quality, compliance, safety and risk management
25. [Vivantio](https://www.getapp.ca/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.

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Page: 1 / 5\
Next: [Next page](https://www.getapp.ca/directory/841/complaint-management/software?page=2)

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software)
- [Customer Support Software](https://www.getapp.ca/directory/562/customer-support/software)
- [Issue Tracking Software](https://www.getapp.ca/directory/580/issue-tracking/software)
- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/841/complaint-management/software)
- [All Categories](https://www.getapp.ca/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/841/complaint-management/software> |
| de-AT | <https://www.getapp.at/directory/841/complaint-management/software> |
| en | <https://www.getapp.com/customer-service-support-software/complaint-management/> |
| en-AE | <https://www.getapp.ae/directory/841/complaint-management/software> |
| en-AU | <https://www.getapp.com.au/directory/841/complaint-management/software> |
| en-CA | <https://www.getapp.ca/directory/841/complaint-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/841/complaint-management/software> |
| en-IE | <https://www.getapp.ie/directory/841/complaint-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/841/complaint-management/software> |
| en-SG | <https://www.getapp.sg/directory/841/complaint-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/841/complaint-management/software> |
| es | <https://www.getapp.es/directory/841/complaint-management/software> |
| es-CL | <https://www.getapp.cl/directory/841/complaint-management/software> |
| es-CO | <https://www.getapp.com.co/directory/841/complaint-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/841/complaint-management/software> |
| fr | <https://www.getapp.fr/directory/841/complaint-management/software> |
| fr-BE | <https://fr.getapp.be/directory/841/complaint-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/841/complaint-management/software> |
| nl | <https://www.getapp.nl/directory/841/complaint-management/software> |
| nl-BE | <https://www.getapp.be/directory/841/complaint-management/software> |
| pt | <https://www.getapp.com.br/directory/841/complaint-management/software> |
| pt-PT | <https://www.getapp.pt/directory/841/complaint-management/software> |

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