---
description: Free software list of top Complaint Management Software providers and applications. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Complaint Management Software - Top Tools & Providers | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](https://www.getapp.ca/directory/841/complaint-management/software)

# Complaint Management Software

Canonical: https://www.getapp.ca/directory/841/complaint-management/software

Page: 1 / 5\
Next: [Next page](https://www.getapp.ca/directory/841/complaint-management/software?page=2)

-----

## Products

1. [Freshservice](https://www.getapp.ca/software/91351/freshservice) — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
2. [Zoho Desk](https://www.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
3. [QT9 QMS](https://www.getapp.ca/software/105047/qt9-quality-management) — 4.8/5 (117 reviews) — Fully Validated QMS for Compliance and Quality Automation
4. [ComplianceQuest](https://www.getapp.ca/software/107333/compliancequest) — 4.6/5 (110 reviews) — Cloud-based quality management tool for manufacturing firms.
5. [InvGate Service Management](https://www.getapp.ca/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
6. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
7. [Avochato](https://www.getapp.ca/software/108663/avochato) — 4.7/5 (135 reviews) — SMS texting and live chat for sales, support \& ops teams
8. [HelpDesk](https://www.getapp.ca/software/116767/helpdesk) — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
9. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4072 reviews) — AI powered customer service across all channels
10. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
11. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (984 reviews) — All in one business management workspace
12. [TeamSupport](https://www.getapp.ca/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
13. [Salesforce Service Cloud](https://www.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — AI powered customer service management platform
14. [JIRA Service Management](https://www.getapp.ca/software/91811/jira-service-management) — 4.5/5 (763 reviews) — IT service platform for unified support
15. [Apptivo](https://www.getapp.ca/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
16. [Tidio](https://www.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
17. [CXone Mpower](https://www.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
18. [MasterControl Quality Excellence](https://www.getapp.ca/software/104305/mastercontrol) — 4.5/5 (526 reviews) — Cloud-based quality management system for life sciences.
19. [Smartsupp](https://www.getapp.ca/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
20. [Vtiger CRM](https://www.getapp.ca/software/10283/vtiger-crm) — 4.3/5 (336 reviews) — All-in-one CRM for small businesses
21. [Front](https://www.getapp.ca/software/102177/front) — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
22. [XM for Customer Experience](https://www.getapp.ca/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
23. [SAP Customer Experience](https://www.getapp.ca/software/90379/sap-crm) — 4.3/5 (245 reviews) — Enterprise CRM software
24. [LogMeIn Resolve](https://www.getapp.ca/software/2055969/goto-resolve) — 4.4/5 (214 reviews) — Cloud-based remote support solution for SMBs
25. [Issuetrak](https://www.getapp.ca/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform

-----

Page: 1 / 5\
Next: [Next page](https://www.getapp.ca/directory/841/complaint-management/software?page=2)

## Related Categories

- [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software)
- [Customer Satisfaction Software](https://www.getapp.ca/directory/1029/customer-satisfaction/software)
- [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software)
- [Issue Tracking Software](https://www.getapp.ca/directory/580/issue-tracking/software)
- [Knowledge Base Software](https://www.getapp.ca/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/841/complaint-management/software)
- [All Categories](https://www.getapp.ca/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/841/complaint-management/software> |
| de-AT | <https://www.getapp.at/directory/841/complaint-management/software> |
| en | <https://www.getapp.com/customer-service-support-software/complaint-management/> |
| en-AE | <https://www.getapp.ae/directory/841/complaint-management/software> |
| en-AU | <https://www.getapp.com.au/directory/841/complaint-management/software> |
| en-CA | <https://www.getapp.ca/directory/841/complaint-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/841/complaint-management/software> |
| en-IE | <https://www.getapp.ie/directory/841/complaint-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/841/complaint-management/software> |
| en-SG | <https://www.getapp.sg/directory/841/complaint-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/841/complaint-management/software> |
| es | <https://www.getapp.es/directory/841/complaint-management/software> |
| es-CL | <https://www.getapp.cl/directory/841/complaint-management/software> |
| es-CO | <https://www.getapp.com.co/directory/841/complaint-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/841/complaint-management/software> |
| fr | <https://www.getapp.fr/directory/841/complaint-management/software> |
| fr-BE | <https://fr.getapp.be/directory/841/complaint-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/841/complaint-management/software> |
| nl | <https://www.getapp.nl/directory/841/complaint-management/software> |
| nl-BE | <https://www.getapp.be/directory/841/complaint-management/software> |
| pt | <https://www.getapp.com.br/directory/841/complaint-management/software> |
| pt-PT | <https://www.getapp.pt/directory/841/complaint-management/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Canada","url":"https://www.getapp.ca/","@id":"https://www.getapp.ca/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.ca/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Complaint Management Software","description":"Free software list of top Complaint Management Software providers and applications. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.","url":"https://www.getapp.ca/directory/841/complaint-management/software","about":{"@id":"https://www.getapp.ca/directory/841/complaint-management/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.ca/directory/841/complaint-management/software#breadcrumblist"},"@id":"https://www.getapp.ca/directory/841/complaint-management/software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","mainEntity":{"@id":"https://www.getapp.ca/directory/841/complaint-management/software#itemlist"},"publisher":{"@id":"https://www.getapp.ca/#organization"}},{"@id":"https://www.getapp.ca/directory/841/complaint-management/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Complaint Management Software","position":2,"item":"https://www.getapp.ca/directory/841/complaint-management/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Complaint Management Software - Top Tools &amp; Providers | GetApp Canada 2026","@context":"https://schema.org","@id":"https://www.getapp.ca/directory/841/complaint-management/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.ca/software/91351/freshservice","@type":"ListItem"},{"name":"Zoho Desk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.ca/software/10036/zoho-desk","@type":"ListItem"},{"name":"QT9 QMS","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca5d6238-cd67-4e9f-9447-309f717882ce.png","url":"https://www.getapp.ca/software/105047/qt9-quality-management","@type":"ListItem"},{"name":"ComplianceQuest","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ab555c3-9dc1-4a41-903a-3d08427f4031.png","url":"https://www.getapp.ca/software/107333/compliancequest","@type":"ListItem"},{"name":"InvGate Service Management","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.getapp.ca/software/101213/service-desk","@type":"ListItem"},{"name":"Freshdesk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.ca/software/10317/freshdesk","@type":"ListItem"},{"name":"Avochato","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/937f05f3-8717-4b38-9a29-b161863967df.png","url":"https://www.getapp.ca/software/108663/avochato","@type":"ListItem"},{"name":"HelpDesk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a836eda-81e3-4eac-aa10-35158a379e59.png","url":"https://www.getapp.ca/software/116767/helpdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.ca/software/9448/zendesk","@type":"ListItem"},{"name":"LiveAgent","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"ListItem"},{"name":"Bitrix24","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.ca/software/90602/bitrix24","@type":"ListItem"},{"name":"TeamSupport","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.getapp.ca/software/8670/teamsupport","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.ca/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"JIRA Service Management","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.ca/software/91811/jira-service-management","@type":"ListItem"},{"name":"Apptivo","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7012d9e-9541-4054-8c2e-dc0a95befb32.png","url":"https://www.getapp.ca/software/2046686/apptivo","@type":"ListItem"},{"name":"Tidio","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.ca/software/105081/tidio-chat","@type":"ListItem"},{"name":"CXone Mpower","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.ca/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"MasterControl Quality Excellence","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a243c3b5-764f-4af3-a877-b182ae08fe8d.png","url":"https://www.getapp.ca/software/104305/mastercontrol","@type":"ListItem"},{"name":"Smartsupp","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.getapp.ca/software/101363/smartsupp-live-chat","@type":"ListItem"},{"name":"Vtiger CRM","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67ab4c8c-3d3a-4e31-ad20-a1a2ce6a17b3.png","url":"https://www.getapp.ca/software/10283/vtiger-crm","@type":"ListItem"},{"name":"Front","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.ca/software/102177/front","@type":"ListItem"},{"name":"XM for Customer Experience","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.getapp.ca/software/130147/customer-frontlines","@type":"ListItem"},{"name":"SAP Customer Experience","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c046d78a-8f19-4afd-bb26-81df76556187.png","url":"https://www.getapp.ca/software/90379/sap-crm","@type":"ListItem"},{"name":"LogMeIn Resolve","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d657b2f-9729-423d-8d7b-9fbb65196d42.png","url":"https://www.getapp.ca/software/2055969/goto-resolve","@type":"ListItem"},{"name":"Issuetrak","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.getapp.ca/software/101433/issuetrak","@type":"ListItem"}],"numberOfItems":25}
</script>