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Customer Experience Software
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Here's our list of apps for Customer Experience Software. Filters help you narrow down the results to find exactly what you’re looking for.
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700 Software options
Fullstory surfaces the sentiment between clicks so enterprises can create better products and experiences that win lifelong loyalty.
Read more about Fullstory
InMoment is a modern Customer Experience (CX) solution that combines data, technology, and human expertise.
InMoment's data scientist- and PhD-led Strategic Insights team goes beyond technology to help companies recognize and prove the power and value of experience initiatives.
Read more about InMoment
Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience.
Read more about Zoho CRM Plus
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.
Read more about Pipedrive
Capturi's conversational AI software analyzes your organization's phone conversations with customers, revolutionizing customer service as we know it. By using AI, it transforms ordinary customer interactions into extraordinary experiences across your customer service department.
Read more about Capturi
Freshworks Customer Service Suite facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.
Read more about Freshworks Customer Service Suite
Advanced, continuous customer intelligence derived directly from customer interactions.
Read more about Call Journey
Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.
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By processing 100% of customer interactions, VoiceAnalytics automatically provides objective, consistent, and valuable insights and information about each conversation, revealing opportunities to improve customer experience and agent performance in contact centers.
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Zoho CRM has a clean user interface that facilitates easy navigation. Engage your prospects and/or customers through live chat options, forums, in-product banners, and several other features.
Read more about Zoho CRM
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.
Read more about Zoho Desk
No code & API Centric Loyalty & Customer Engagement Platform that allows you to collect zero and first-party data, build loyalty programs, and run marketing campaigns across all channels. With features like gamification and a promotion engine, it fosters great CX.
Read more about Comarch Loyalty Marketing Platform
Freshdesk is a cloud-based customer service software that helps businesses of all sizes deliver consistent and delightful customer experiences across different channels.
Read more about Freshdesk
Weave is the all-in-one customer communications and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.
Read more about Weave
Uberall helps multi-location businesses show up and stand out when nearby customers search for products or services. Winner of the 2023 MarTech Breakthrough Awards as Best Customer Experience Software, Uberall will help you create seamless experiences that span online and offline channels.
Read more about Uberall
Wondering is the AI-first user insights platform helping companies grow their revenue and reduce development costs through AI-led user research.
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Survey software for customer-centric businesses to collect continuous insights at scale. Survicate enables creating surveys in minutes, real-time analysis, and acting on feedback to optimize operations and elevate customer experience.
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Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation.
Read more about SurveyMonkey
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.
Read more about Zendesk Suite
Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.
Read more about Hootsuite
Jotform Enterprise provides an all-in-one customer feedback collection, organization, and NPS software for businesses looking to provide an unparalleled customer experience. From calculating NPS, to designing autoresponder emails, Jotform Enterprise will help you skyrocket customer experience!
Read more about Jotform
LiveAgent is a help desk and customer experience management software. It helps businesses manage customer interactions from a unified platform. LiveAgent is a leader in delivering personalized experiences and exceeding customer expectations.
Start with a 30-day free trial, no credit card required.
Read more about LiveAgent
Whether you’re a street food vendor, a salon owner or a sales assistant, we want to make technology that anyone can use and everyone has access to. Whether you’re a one-person show or a team, we’re there for the smallest of businesses.
Read more about SumUp
Trustpilot is a review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve the customer experience, amplify their online presence, increase conversions and sales, and more.
Read more about Trustpilot
