---
description: View GetApp's list to see the best-rated Open source Customer Support Software. We provide Canada business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Open source Customer Support Software - Prices & Reviews - GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Open Source Customer Support Software](https://www.getapp.ca/directory/562/customer-support/software)

# Customer Support Software

Canonical: https://www.getapp.ca/directory/562/customer-support/software

-----

## Products

1. [Zoho Desk](https://www.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
2. [Lime Connect](https://www.getapp.ca/software/90636/userlike-live-chat) — 4.6/5 (649 reviews) — Live chat and customer messaging for businesses of all sizes
3. [Amazon Connect](https://www.getapp.ca/software/2057092/amazon-connect) — 4.5/5 (96 reviews) — Scalable Omnichannel Contact Center Solution
4. [Plivo](https://www.getapp.ca/software/109517/plivo) — 4.3/5 (84 reviews) — API-based Voice and SMS platform for businesses of all sizes
5. [Enghouse eKMS](https://www.getapp.ca/software/90465/ekms) — 4.2/5 (12 reviews) — Internal \&amp; external knowledge base and forum management
6. [HiperMe\!](https://www.getapp.ca/software/2072531/hiperme) — 4.8/5 (10 reviews) — Unified communications and contact center platform
7. [CoSupport AI](https://www.getapp.ca/software/2073083/cosupport-ai) — 5.0/5 (10 reviews) — Cloud AI platform for customer support automation
8. [SanCCS](https://www.getapp.ca/software/2074443/sanccs) — 5.0/5 (6 reviews) — Attain the Best Call Center Solutions by SAN Softwares.
9. [NinjaChat](https://www.getapp.ca/software/2058779/ninjachat) — 4.6/5 (5 reviews) — Live Chat Software
10. [CX Genie](https://www.getapp.ca/software/2079275/cx-genie) — 4.0/5 (2 reviews) — Cloud-based AI customer support platform, all sizes
11. [Hay](https://www.getapp.ca/software/2085267/hay) (0 reviews) — AI customer support automation platform

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)
- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [Customer Communications Management Software](https://www.getapp.ca/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/562/customer-support/software)
- [All Categories](https://www.getapp.ca/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Canada","url":"https://www.getapp.ca/","@type":"WebSite","@id":"https://www.getapp.ca/#website","publisher":{"@id":"https://www.getapp.ca/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Support Software","description":"View GetApp's list to see the best-rated Open source Customer Support Software. We provide Canada business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.","url":"https://www.getapp.ca/directory/562/customer-support/pricing/open-source/software","about":{"@id":"https://www.getapp.ca/directory/562/customer-support/pricing/open-source/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.ca/directory/562/customer-support/pricing/open-source/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/directory/562/customer-support/pricing/open-source/software#webpage","isPartOf":{"@id":"https://www.getapp.ca/#website"},"mainEntity":{"@id":"https://www.getapp.ca/directory/562/customer-support/pricing/open-source/software#itemlist"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"@type":"BreadcrumbList","@id":"https://www.getapp.ca/directory/562/customer-support/pricing/open-source/software#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Open Source Customer Support Software","position":2,"item":"https://www.getapp.ca/directory/562/customer-support/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Open source Customer Support Software - Prices &amp; Reviews - GetApp Canada 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.getapp.ca/directory/562/customer-support/pricing/open-source/software#itemlist","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.ca/software/10036/zoho-desk","@type":"ListItem"},{"name":"Lime Connect","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.getapp.ca/software/90636/userlike-live-chat","@type":"ListItem"},{"name":"Amazon Connect","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.getapp.ca/software/2057092/amazon-connect","@type":"ListItem"},{"name":"Plivo","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1fcb2722-883d-4391-8121-9c19ce6b3949.png","url":"https://www.getapp.ca/software/109517/plivo","@type":"ListItem"},{"name":"Enghouse eKMS","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0644cb5-de7e-4492-bcc5-02090c594587.png","url":"https://www.getapp.ca/software/90465/ekms","@type":"ListItem"},{"name":"HiperMe!","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ceca44e-1900-438a-874a-5c4a41641c40.png","url":"https://www.getapp.ca/software/2072531/hiperme","@type":"ListItem"},{"name":"CoSupport AI","position":7,"image":"https://images.g2crowd.com/uploads/product/image/761a5d2a0c89fe08c1b3dd1a915cff12/cosupport-ai-2025-07-17.png","url":"https://www.getapp.ca/software/2073083/cosupport-ai","@type":"ListItem"},{"name":"SanCCS","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f337013b-f725-4d7d-83a4-f396eb1ef82c.png","url":"https://www.getapp.ca/software/2074443/sanccs","@type":"ListItem"},{"name":"NinjaChat","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c2d283f-437f-483b-a7ee-50f82a711b5f.png","url":"https://www.getapp.ca/software/2058779/ninjachat","@type":"ListItem"},{"name":"CX Genie","position":10,"image":"https://images.g2crowd.com/uploads/product/image/74eb27e502c6ab6344d077ba8ca28188/cx-genie.png","url":"https://www.getapp.ca/software/2079275/cx-genie","@type":"ListItem"},{"name":"Hay","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af91171d-af13-4e8f-b456-9be205caec08.jpg","url":"https://www.getapp.ca/software/2085267/hay","@type":"ListItem"}],"numberOfItems":11}
</script>
