---
description: View GetApp's list to see the best-rated Windows Contact Centre Quality Assurance Software. We provide Canada business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Contact Centre Quality Assurance Software for Windows - Prices & Reviews | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software for Windows](https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software)

# Contact Centre Quality Assurance Software

Canonical: https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software

Page: 1 / 3\
Next: [Next page](https://www.getapp.ca/directory/3834/contact-center-quality-assurance/deployment-options/windows/software?page=2)

-----

## Products

1. [Zoho Desk](https://www.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
2. [RingEX](https://www.getapp.ca/software/105173/ringcentral-mvp) — 4.2/5 (1206 reviews) — RingEX - AI meets trusted communications
3. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (919 reviews) — Cloud AI platform for unified business communications
4. [Salesforce Service Cloud](https://www.getapp.ca/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
5. [Talkdesk](https://www.getapp.ca/software/100659/talkdesk) — 4.5/5 (734 reviews) — Customer Experience. Automated.
6. [GoTo Connect](https://www.getapp.ca/software/103797/GoTo-Connect) — 4.5/5 (671 reviews) — The first-ever truly unified voice and video solution.
7. [NiCE CXone](https://www.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center software
8. [CloudTalk](https://www.getapp.ca/software/114835/cloudtalk) — 4.4/5 (271 reviews) — Cloud-based call center software for sales and support teams
9. [Genesys Cloud CX](https://www.getapp.ca/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
10. [Calabrio ONE](https://www.getapp.ca/software/2073149/calabrio-one-suite) — 4.5/5 (263 reviews) — Comprehensive performance software for contact centers
11. [XM for Customer Experience](https://www.getapp.ca/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
12. [Insightful](https://www.getapp.ca/software/101651/Insightful) — 4.8/5 (253 reviews) — Precision Work Intelligence for bottom-line impact
13. [Convin](https://www.getapp.ca/software/2066634/convin) — 4.9/5 (232 reviews) — 3X your contact center performance with Convin.
14. [JustCall](https://www.getapp.ca/software/2047760/justcall) — 4.1/5 (225 reviews) — Cloud-based AI communication platform for sales teams
15. [ServiceNow Customer Service Management](https://www.getapp.ca/software/2058097/servicenow-customer-service-management) — 4.4/5 (153 reviews) — Automate requests and deliver effortless experiences
16. [Nextiva Contact Center](https://www.getapp.ca/software/2049433/nextiva-call-center) — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
17. [Bright Pattern](https://www.getapp.ca/software/91164/bright-pattern) — 4.8/5 (104 reviews) — Cloud Contact Center Software with Embedded AI
18. [Amazon Connect](https://www.getapp.ca/software/2057092/amazon-connect) — 4.5/5 (96 reviews) — Scalable Omnichannel Contact Center Solution
19. [Dialshree](https://www.getapp.ca/software/2059915/dialshree) — 4.7/5 (74 reviews) — Cloud-based contact center solution
20. [Froged](https://www.getapp.ca/software/2050795/froged) — 4.5/5 (56 reviews) — THE one tool for onboarding, engagement \&amp; customer support
21. [8x8 Contact Center](https://www.getapp.ca/software/107107/contactnow) — 4.3/5 (47 reviews) — One solution for every customer interaction.
22. [ScorebuddyCX](https://www.getapp.ca/software/91775/scorebuddy) — 4.5/5 (43 reviews) — AI-powered CX intelligence platform
23. [Freshcaller](https://www.getapp.ca/software/108817/freshcaller) — 4.0/5 (35 reviews) — Modern Phone System for customer support \&amp; sales
24. [Calibre](https://www.getapp.ca/software/2060093/calibre) — 4.6/5 (34 reviews) — Call recording tool
25. [Aloware](https://www.getapp.ca/software/118987/aloware) — 4.2/5 (33 reviews) — Cloud contact center with AI \&amp; CRM for SMBs

-----

Page: 1 / 3\
Next: [Next page](https://www.getapp.ca/directory/3834/contact-center-quality-assurance/deployment-options/windows/software?page=2)

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)
- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software)
- [All Categories](https://www.getapp.ca/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Canada","url":"https://www.getapp.ca/","@type":"WebSite","@id":"https://www.getapp.ca/#website","publisher":{"@id":"https://www.getapp.ca/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Contact Centre Quality Assurance Software","description":"View GetApp's list to see the best-rated Windows Contact Centre Quality Assurance Software. We provide Canada business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.","url":"https://www.getapp.ca/directory/3834/contact-center-quality-assurance/deployment-options/windows/software","about":{"@id":"https://www.getapp.ca/directory/3834/contact-center-quality-assurance/deployment-options/windows/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.ca/directory/3834/contact-center-quality-assurance/deployment-options/windows/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/directory/3834/contact-center-quality-assurance/deployment-options/windows/software#webpage","isPartOf":{"@id":"https://www.getapp.ca/#website"},"mainEntity":{"@id":"https://www.getapp.ca/directory/3834/contact-center-quality-assurance/deployment-options/windows/software#itemlist"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"@type":"BreadcrumbList","@id":"https://www.getapp.ca/directory/3834/contact-center-quality-assurance/deployment-options/windows/software#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Quality Assurance Software for Windows","position":2,"item":"https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Contact Centre Quality Assurance Software for Windows - Prices &amp; Reviews | GetApp Canada 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.getapp.ca/directory/3834/contact-center-quality-assurance/deployment-options/windows/software#itemlist","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.ca/software/10036/zoho-desk","@type":"ListItem"},{"name":"RingEX","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3766495d-3c37-44ed-ae0c-4ccd24835955.png","url":"https://www.getapp.ca/software/105173/ringcentral-mvp","@type":"ListItem"},{"name":"Nextiva","position":3,"image":"https://images.g2crowd.com/uploads/product/image/0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png","url":"https://www.getapp.ca/software/91289/nextiva","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.ca/software/91754/salesforce","@type":"ListItem"},{"name":"Talkdesk","position":5,"image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.getapp.ca/software/100659/talkdesk","@type":"ListItem"},{"name":"GoTo Connect","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420d013e-1667-4846-a909-0e533179fe7d.jpeg","url":"https://www.getapp.ca/software/103797/GoTo-Connect","@type":"ListItem"},{"name":"NiCE CXone","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.ca/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"CloudTalk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.getapp.ca/software/114835/cloudtalk","@type":"ListItem"},{"name":"Genesys Cloud CX","position":9,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.getapp.ca/software/104597/genesys-cloud","@type":"ListItem"},{"name":"Calabrio ONE","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/500069fd-0bc8-4df1-ae1b-aa3a752b86dd.webp","url":"https://www.getapp.ca/software/2073149/calabrio-one-suite","@type":"ListItem"},{"name":"XM for Customer Experience","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.getapp.ca/software/130147/customer-frontlines","@type":"ListItem"},{"name":"Insightful","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96a0ac5f-e07a-44a0-8fa2-62158a1f14fb.png","url":"https://www.getapp.ca/software/101651/Insightful","@type":"ListItem"},{"name":"Convin","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b5c2b340-bae1-4c92-b20d-1ea27fd84f11.png","url":"https://www.getapp.ca/software/2066634/convin","@type":"ListItem"},{"name":"JustCall","position":14,"image":"https://images.g2crowd.com/uploads/product/image/cbc021f5549f2da1c3cff578a375735f/saas-labs-justcall.png","url":"https://www.getapp.ca/software/2047760/justcall","@type":"ListItem"},{"name":"ServiceNow Customer Service Management","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b84586df-7882-4b21-b98c-0b9445dea2a3.jpeg","url":"https://www.getapp.ca/software/2058097/servicenow-customer-service-management","@type":"ListItem"},{"name":"Nextiva Contact Center","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.getapp.ca/software/2049433/nextiva-call-center","@type":"ListItem"},{"name":"Bright Pattern","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b71e7c5-3c61-4752-9b7d-6f2158549fcf.png","url":"https://www.getapp.ca/software/91164/bright-pattern","@type":"ListItem"},{"name":"Amazon Connect","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.getapp.ca/software/2057092/amazon-connect","@type":"ListItem"},{"name":"Dialshree","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cca13c20-b6b9-495a-b6bc-fe2d58900e0f.jpeg","url":"https://www.getapp.ca/software/2059915/dialshree","@type":"ListItem"},{"name":"Froged","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.getapp.ca/software/2050795/froged","@type":"ListItem"},{"name":"8x8 Contact Center","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a27fc768-64f1-48a3-8493-f965ae5a81aa.png","url":"https://www.getapp.ca/software/107107/contactnow","@type":"ListItem"},{"name":"ScorebuddyCX","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4b71ee9d-3842-49d4-947c-258e77fbd130.jpeg","url":"https://www.getapp.ca/software/91775/scorebuddy","@type":"ListItem"},{"name":"Freshcaller","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/516772ea-bbaf-4afe-9152-32b62c69714b.png","url":"https://www.getapp.ca/software/108817/freshcaller","@type":"ListItem"},{"name":"Calibre","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5c3fc4fc-7699-49e1-866d-331c065bcfa4.png","url":"https://www.getapp.ca/software/2060093/calibre","@type":"ListItem"},{"name":"Aloware","position":25,"image":"https://images.g2crowd.com/uploads/product/image/2a241eafb556687da170e66a60b71e3d/aloware.png","url":"https://www.getapp.ca/software/118987/aloware","@type":"ListItem"}],"numberOfItems":25}
</script>
