---
description: Free software list of top Call Centre Workforce Management Software providers and applications. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Call Centre Workforce Management Software - Top Tools & Providers | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Workforce Management Software](https://www.getapp.ca/directory/3707/call-center-workforce-management/software)

# Call Centre Workforce Management Software

Canonical: https://www.getapp.ca/directory/3707/call-center-workforce-management/software

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Next: [Next page](https://www.getapp.ca/directory/3707/call-center-workforce-management/software?page=2)

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## Products

1. [Dynamics 365](https://www.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5858 reviews) — ERP and CRM applications from Microsoft
2. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
3. [Salesforce Service Cloud](https://www.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (830 reviews) — AI powered customer service management platform
4. [Talkdesk](https://www.getapp.ca/software/100659/talkdesk) — 4.5/5 (733 reviews) — Cloud-native AI contact center for enterprises
5. [NiCE CXone](https://www.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
6. [Gong](https://www.getapp.ca/software/115403/gong-io) — 4.8/5 (561 reviews) — Cloud-based Revenue AI platform for B2B teams
7. [Guesty Lite](https://www.getapp.ca/software/111047/your-porter-app) — 4.7/5 (548 reviews) — The engine powering more successful STR hosts
8. [Five9](https://www.getapp.ca/software/91276/five9) — 4.2/5 (486 reviews) — Cloud contact and call center software
9. [Salesforce Platform](https://www.getapp.ca/software/91487/app-cloud) — 4.4/5 (407 reviews) — Develop enterprise \& customer-facing apps
10. [Kixie PowerCall & SMS](https://www.getapp.ca/software/104961/kixie) — 4.6/5 (295 reviews) — Cloud-based sales engagement platform for sales teams
11. [Genesys Cloud CX](https://www.getapp.ca/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
12. [Calabrio ONE](https://www.getapp.ca/software/2073149/calabrio-one-suite) — 4.5/5 (263 reviews) — Comprehensive performance software for contact centers
13. [RingCX](https://www.getapp.ca/software/105435/ringcentral-contact-centre) — 4.2/5 (261 reviews) — AI-powered contact center
14. [Insightful](https://www.getapp.ca/software/101651/workpuls) — 4.8/5 (253 reviews) — Precision Work Intelligence for bottom-line impact
15. [Aspect Workforce](https://www.getapp.ca/software/106735/aspect-eq-workforce-management) — 4.2/5 (251 reviews) — Empower your team and streamline operations with Aspect WFM.
16. [JustCall](https://www.getapp.ca/software/2047760/justcall) — 4.1/5 (225 reviews) — Cloud-based AI communication platform for sales teams
17. [ServiceNow Customer Service Management](https://www.getapp.ca/software/2058097/servicenow-customer-service-management) — 4.4/5 (153 reviews) — Automate requests and deliver effortless experiences
18. [Squaretalk](https://www.getapp.ca/software/106691/squaretalk-matrix) — 4.8/5 (119 reviews) — All-in-one contact center platform for sales automation
19. [Nextiva Contact Center](https://www.getapp.ca/software/2049433/nextiva-call-center) — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
20. [Playvox](https://www.getapp.ca/software/108425/playvox) — 4.8/5 (109 reviews) — WEM Software for customer service teams.
21. [ZIWO](https://www.getapp.ca/software/131291/ziwo) — 4.6/5 (109 reviews) — API Based cloud contact center software with CRM Integration
22. [Amazon Connect](https://www.getapp.ca/software/2057092/amazon-connect) — 4.5/5 (96 reviews) — Scalable Omnichannel Contact Center Solution
23. [Sprinklr](https://www.getapp.ca/software/100180/sprinklr) — 4.3/5 (92 reviews) — The definitive AI-native platform for customer experience
24. [CxEngage](https://www.getapp.ca/software/111735/lifesize1) — 4.4/5 (91 reviews) — Video, audio \& web conferencing platform
25. [Assembled](https://www.getapp.ca/software/2058183/assembled) — 4.7/5 (85 reviews) — Intelligent workforce planning for modern support teams

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Next: [Next page](https://www.getapp.ca/directory/3707/call-center-workforce-management/software?page=2)

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/3707/call-center-workforce-management/software)
- [All Categories](https://www.getapp.ca/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/3707/call-center-workforce-management/software> |
| de-AT | <https://www.getapp.at/directory/3707/call-center-workforce-management/software> |
| en | <https://www.getapp.com/all-software/call-center-workforce-management/> |
| en-AE | <https://www.getapp.ae/directory/3707/call-center-workforce-management/software> |
| en-AU | <https://www.getapp.com.au/directory/3707/call-center-workforce-management/software> |
| en-CA | <https://www.getapp.ca/directory/3707/call-center-workforce-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/3707/call-center-workforce-management/software> |
| en-IE | <https://www.getapp.ie/directory/3707/call-center-workforce-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3707/call-center-workforce-management/software> |
| en-SG | <https://www.getapp.sg/directory/3707/call-center-workforce-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/3707/call-center-workforce-management/software> |
| es | <https://www.getapp.es/directory/3707/call-center-workforce-management/software> |
| es-CL | <https://www.getapp.cl/directory/3707/call-center-workforce-management/software> |
| es-CO | <https://www.getapp.com.co/directory/3707/call-center-workforce-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/3707/call-center-workforce-management/software> |
| fr | <https://www.getapp.fr/directory/3707/call-center-workforce-management/software> |
| fr-BE | <https://fr.getapp.be/directory/3707/call-center-workforce-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/3707/call-center-workforce-management/software> |
| nl | <https://www.getapp.nl/directory/3707/call-center-workforce-management/software> |
| nl-BE | <https://www.getapp.be/directory/3707/call-center-workforce-management/software> |
| pt | <https://www.getapp.com.br/directory/3707/call-center-workforce-management/software> |
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