---
description: Free software list of top Call Centre Workforce Management Software providers and applications. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Call Centre Workforce Management Software - Top Tools & Providers | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Workforce Management Software](https://www.getapp.ca/directory/3707/call-center-workforce-management/software)

# Call Centre Workforce Management Software

Canonical: https://www.getapp.ca/directory/3707/call-center-workforce-management/software

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Next: [Next page](https://www.getapp.ca/directory/3707/call-center-workforce-management/software?page=2)

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## Products

1. [Dynamics 365](https://www.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5811 reviews) — ERP and CRM applications from Microsoft
2. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (984 reviews) — All in one business management workspace
3. [Salesforce Service Cloud](https://www.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — AI powered customer service management platform
4. [Talkdesk](https://www.getapp.ca/software/100659/talkdesk) — 4.5/5 (732 reviews) — Cloud-based contact center \& customer experience platform
5. [CXone Mpower](https://www.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
6. [Gong.io](https://www.getapp.ca/software/115403/gong-io) — 4.8/5 (560 reviews) — Revenue intelligence technology for sales teams
7. [Five9](https://www.getapp.ca/software/91276/five9) — 4.2/5 (481 reviews) — Cloud contact and call center software
8. [Kixie PowerCall](https://www.getapp.ca/software/104961/kixie) — 4.6/5 (293 reviews) — More Connections, Better Conversations. AI-enhanced RevComms
9. [Calabrio ONE](https://www.getapp.ca/software/2073149/calabrio-one-suite) — 4.5/5 (263 reviews) — Comprehensive performance software for contact centers
10. [Genesys Cloud CX](https://www.getapp.ca/software/104597/genesys-cloud) — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
11. [RingCX](https://www.getapp.ca/software/105435/ringcentral-contact-centre) — 4.2/5 (253 reviews) — AI-powered contact center
12. [Aspect Workforce](https://www.getapp.ca/software/106735/aspect-eq-workforce-management) — 4.2/5 (251 reviews) — Empower your team and streamline operations with Aspect WFM.
13. [Insightful](https://www.getapp.ca/software/101651/workpuls) — 4.8/5 (156 reviews) — Workforce Productivity \& Analytics
14. [Nextiva Contact Center](https://www.getapp.ca/software/2049433/nextiva-call-center) — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
15. [Playvox](https://www.getapp.ca/software/108425/playvox) — 4.8/5 (109 reviews) — WEM Software for customer service teams.
16. [ZIWO](https://www.getapp.ca/software/131291/ziwo) — 4.7/5 (108 reviews) — API Based cloud contact center software with CRM Integration
17. [Sprinklr](https://www.getapp.ca/software/100180/sprinklr) — 4.3/5 (90 reviews) — Social media management, analytics \& strategy planning.
18. [Assembled](https://www.getapp.ca/software/2058183/assembled) — 4.7/5 (85 reviews) — Intelligent workforce planning for modern support teams
19. [Modjo](https://www.getapp.ca/software/2047976/modjo) — 4.7/5 (60 reviews) — Conversation intelligence software for business teams.
20. [TCN](https://www.getapp.ca/software/115551/tcn) — 4.5/5 (57 reviews) — Cloud-based call center solution
21. [Sharpen](https://www.getapp.ca/software/101875/voice) — 4.4/5 (48 reviews) — Happy Agents. Happy Customers.
22. [8x8 Contact Center](https://www.getapp.ca/software/107107/contactnow) — 4.3/5 (47 reviews) — One solution for every customer interaction.
23. [Call Center Studio](https://www.getapp.ca/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Pay-as-you-go • Scalable • AI Powered • Better CX
24. [PanTerra Streams](https://www.getapp.ca/software/2072775/panterra-streams) — 4.5/5 (35 reviews) — AI-powered unified communications \& collaboration.
25. [MaxContact](https://www.getapp.ca/software/2039855/maxcontact) — 4.7/5 (33 reviews) — AI-powered customer engagement platform

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Next: [Next page](https://www.getapp.ca/directory/3707/call-center-workforce-management/software?page=2)

## Related Categories

- [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)
- [Workforce Management Software](https://www.getapp.ca/directory/267/workforce-management/software)
- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/3707/call-center-workforce-management/software)
- [All Categories](https://www.getapp.ca/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/3707/call-center-workforce-management/software> |
| de-AT | <https://www.getapp.at/directory/3707/call-center-workforce-management/software> |
| en | <https://www.getapp.com/all-software/call-center-workforce-management/> |
| en-AE | <https://www.getapp.ae/directory/3707/call-center-workforce-management/software> |
| en-AU | <https://www.getapp.com.au/directory/3707/call-center-workforce-management/software> |
| en-CA | <https://www.getapp.ca/directory/3707/call-center-workforce-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/3707/call-center-workforce-management/software> |
| en-IE | <https://www.getapp.ie/directory/3707/call-center-workforce-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3707/call-center-workforce-management/software> |
| en-SG | <https://www.getapp.sg/directory/3707/call-center-workforce-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/3707/call-center-workforce-management/software> |
| es | <https://www.getapp.es/directory/3707/call-center-workforce-management/software> |
| es-CL | <https://www.getapp.cl/directory/3707/call-center-workforce-management/software> |
| es-CO | <https://www.getapp.com.co/directory/3707/call-center-workforce-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/3707/call-center-workforce-management/software> |
| fr | <https://www.getapp.fr/directory/3707/call-center-workforce-management/software> |
| fr-BE | <https://fr.getapp.be/directory/3707/call-center-workforce-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/3707/call-center-workforce-management/software> |
| nl | <https://www.getapp.nl/directory/3707/call-center-workforce-management/software> |
| nl-BE | <https://www.getapp.be/directory/3707/call-center-workforce-management/software> |
| pt | <https://www.getapp.com.br/directory/3707/call-center-workforce-management/software> |
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