Here's our list of apps for Instant Messaging & Chat Software. Filters help you narrow down the results to find exactly what you’re looking for.

168 apps
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Online reputation management
BirdEye is a reputation management software which helps businesses collect, monitor & market customer reviews with social listening, real-time analytics, & more Read more about BirdEye
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent
Review management, reputation software, feedback & webchat
Podium is an Interaction Management platform used for reputation management, review generation, messaging customers on any channel. Gather feedback, text customers, get reviews - all with Podium. Read more about Podium
Industry's first context-aware Helpdesk Software
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk
Customer Communication tool for Support, Marketing & Sales
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free! Read more about HelpCrunch
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
Hassle free live chat re-imagined for business growth
Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Read more about Zoho SalesIQ
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more Read more about elevio
Email management software and shared inbox for teams
Front provides a simple way for teams to manage email inboxes ([email protected], [email protected], etc), chat, social media, SMS messages in a single collaborative platform Read more about Front
Live chat support & real-time website visitor monitoring
Live help chat and website monitoring solution for online customer support enabling proactive chat invitation, push pages, call transfer, canned answers & more Read more about Provide Support
Live Chat software for modern messaging
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social Read more about Freshchat
Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Build your bot now, no coding required.
Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Build your bot now, no coding required. Read more about Chatfuel
Live Chat Software and Virtual agent for SMBs
HelpOnClick Live Chat software helps website owners increase sales and improve customer service providing timely online help to their customers. Read more about HelpOnClick Live Chat Software
Premium Customer Service Software for Live Chat & Help Desk
LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat
Build your first bot in 10 minutes
ChatBot - formerly BotEngine - is an online chatbot framework which allows users to build chat bots for business websites, Facebook Messenger, and a range of other services Read more about ChatBot
Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about PureCloud
Happier customers live chat with Olark
Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” Sales and customer support teams love Olark live chat software! We let you be yourself and talk directly to the customers on your website right now. We believe the more human you are, the more you’ll... Read more about Olark
Live Chat, Messaging and Chatbots Solution Provider
LivePerson is the industry leader in live chat and messaging solutions that increase sales and improve customer care. Read more about LivePerson
100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Multi Channel Live Chat Software for Website Engagement
REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors Read more about REVE Chat
Integrated sales & marketing software for growing teams
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay
A single place for team communication and workflows
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do Read more about Slack
Lync Online is now Skype for Business
Lync Online connects people everywhere, on devices running Windows 8 and other operating systems, as part of their everyday productivity experience. Lync provides a consistent, single client experience for presence, instant messaging, voice, video and a great meeting experience. Lync enables instant messaging (IM) and voice calling with the... Read more about Lync Online
Chat-based workspace in Office 365
Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more Read more about Microsoft Teams
Collaboration app suite for teams
G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data Read more about G Suite
Converse, share and work with remote business collaboration
Skype for Business enables remote collaboration between people, partners or colleagues across the globe on any device, with enterprise Office 365 integration Read more about Skype for Business
Multi-channel communications software
Skype is a multi-channel communications software that provides video chat, voice calls, instant messaging & more to business of all sizes, across the world Read more about Skype
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Cloud-based mobile and desktop messaging app for all devices
Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service Read more about Telegram
A simple and secure way to connect your organization.
Workplace by Facebook is a simple and secure way for people to share knowledge, work together and build connected communities. Read more about Workplace by Facebook
Customer messaging platform for sales, marketing and support
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email Read more about Intercom
Help your customers when it matters, where it matters.
Userlike is live chat software for website and mobile messenger support. Help your customers via a chat window on your site or your customers' messenger apps. Read more about Userlike
Team communication built for business.
HipChat is team communication built for business. HipChat offers group chat, 1x1 chat, file sharing, video chat and more. Best of all, it's completely free! Read more about HipChat
Bring your team together
Chat, share files, create groups with people in or out of your company. Hall is available on iPhone, iPad, Android, Mac, Windows, Linux and Web. Read more about Hall
Secure email hosting & mailbox management for business users
Zoho Mail is a secure email hosting service for businesses. It has an in-built collaboration platform to enable the entire organization to share and communicate seamlessly within Inbox. It is a blend of classic email and the modern collaboration tools with comments, likes and sharing. Read more about Zoho Mail
Live chat software for SMBs
Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization Read more about Pure Chat
The flexible way to manage projects with clients
Communicate, organize and get work done in one place with Podio. A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently. Read more about Podio
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
Collaborative project management with built-in chat
Taskworld is a cloud-based project and task management application which combines visual task boards, private & group messaging, project analytics, and more Read more about Taskworld
Smartsupp is Free Live Chat with visitor recording
Smartsupp Live chat enables you to start a personal conversation with your website visitors and turn them into happy customers. Your customers are on your website right now. Chat with them and look what they do. Read more about Smartsupp Live Chat
Live chat support & messaging solution
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to
Conversation platform for team collaboration & productivity
Glip is a cloud-based conversation platform designed for teams to plan, share, and organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity within teams. Read more about Glip
Unified customer service platform
Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako
Web conferencing tool to host online meetings and webinars.
Zoho Meeting is a robust web conferencing solution built to manage your online meetings and webinars. Completely browser-based and no downloads required. Read more about Zoho Meeting
Live chat & in-app messaging for sales & marketing
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools Read more about Drift
Live chat software for SMBs and Enterprises
Zendesk Chat, formerly Zopim, lets you chat with customers on your website and give them real-time support. Read more about Zendesk Chat
Digital Workplace Software
eXo Platform is a digital workplace solution that helps you connect your teams, improve collaboration, empower and reward your workforce. Read more about eXo Platform
Live Chat Software for Sales and Support Teams
SnapEngage allows you to chat with your website visitors - no installation required! SnapEngage live chat software has advanced features for both sales and support teams, including SMS-to-Chat, Call-Me, sneak peek, Design Studio, integrations with CRM's and help desks, and more. Increase customer engagement and convert more leads with SnapEngage. Read more about SnapEngage
Communicator for businesses. live chat, messenger and email
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio
Project management on time
5pm is a powerfull project and tasks management tool. It is great for team collaboration and remote workers. Gantt chart, GSuite, Office 365 and Slack integrations. Read more about 5pm
Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging Read more about Comm100 Live Chat
Group messaging, collaboration, and video meetings for teams
Stride is a cloud-based group messaging & video meetings solution from Atlassian which offers instant messaging, voice & video calls, screen sharing, and more Read more about Stride
A visual collaborative platform for your great projects
Quire is a modern collaborative project management tool designed especially for teams to help them achieve their ideas by breaking them into step-by-step to-dos. Read more about Quire
Open source team chat communication tool
Rocket.Chat is an open source team collaboration & communication platform with live chat, video and audio conferencing, file sharing, message translation & more Read more about Rocket.Chat
SMS platform for sales, recruiting & customer service teams
TextUs is a business-class text messaging platform specifically for inside sales, recruiting & customer service teams, with desktop texting and CRM integration Read more about TextUs
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
Enterprise social networking & collaboration platform
Talkspirit is your company's branded Enterprise Social Network to connect, communicate & collaborate. Available in 7 languages. Read more about talkspirit
Collaborative task management platform
Azendoo is a collaborative task management application which helps teams organize & track work, as well as simplify project management, document sharing, work tracking & more. Azendoo is integrated with Google Drive, Evernote, DropBox, Box & Onedrive, allowing users to share any type of document Read more about Azendoo
A mobile-first communication app for non-desktop employees
Beekeeper is a mobile-first communication platform used for reaching and connecting everyone in an organization as well as increasing engagement. Read more about Beekeeper
Enterprise private social network
Zoho Connect is a team collaboration app,that unifies people, resources, and the apps they need. Read more about Zoho Connect
Enterprise collaboration and online community software for teams
The Zimbra platform provides a space for open collaboration and messaging, as well as online private social networking and community building among staff and clients. Zimbra Collaboration and Zimbra Community form the core of the Zimbra platform. Both products provide a range of communication and collaboration features including blogs, wikis,... Read more about Zimbra
All-in-one multi-channel solution for customer messaging
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots. Read more about Crisp
Team communication software
Cliq is a team communication & collaboration solution from Zoho with team & private channels, video conferencing, file sharing, searchable chat histories & more Read more about Zoho Cliq
Commmunication & collaboration solutions for your business
Jive's industry-leading interactive intranet provides the gateway to an organization's most important assets – its knowledge and people. Read more about Jive
Live chat software for websites
ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors Read more about ProProfs Chat
White-label Client Portal and Cloud-based Team Collaboration
Clinked is a cloud-based client portal and collaboration tool. Allow clients, internal teams and project groups to efficiently work within branded, secure and intuitive workspaces. Increased brand recognition and productivity of Clinked will drive client retention and setup apart from competition. Read more about Clinked
Mobile messaging & multimedia platform
Snapchat is a messaging & multimedia mobile platform that allows users to communicate with customers, create vertical video ads, and manage campaigns Read more about Snapchat
AI-powered front desk assistant
FrontdeskAI is an artificial intelligence (AI)-powered helpdesk and admin assistant designed for businesses within industries including beauty and wellness, fitness, dental, and more. It offers 24/7 customer support backed up by machine learning, FAQs, and business policies. Read more about FrontdeskAI
Omnichannel Customer support & Help Desk software-FREE PLAN
Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,... Read more about NABD System
Meet, train and present anytime, anywhere.
Onstream Meetings & Webinars is a browser-based webinar tool perfect for setting up your next web meeting or webinar. With no downloads required, your audience can join easily, share documents, videos or screen share from anywhere at anytime. Read more about Onstream Webinars
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat Read more about Quiq Messaging
A flexible messenger for team communication and file sharing
A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations Read more about Fleep
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about Deskpro
Customer lifecycle software for support, automation & more
Customerly is a customer lifecycle solution for client-facing businesses to manage their relationships with customers, provide support, gather feedback, and automate processes such as email marketing and request routing. The all-in-one tool provides live chat, surveys, marketing, CRM, and more. Read more about Customerly
Enterprise knowledge sharing platform
IBM Connections is an internal communications & enterprise social networking solution enabling instant engagement between users, with file sharing, group chats, collaborative document editing, and more Read more about IBM Connections
Customer service texting platform
Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more Read more about Teckst
Discover real-time teamwork with Sellsy
Efficient teamwork with agile tools you already know. Discover real-time teamwork with Sellsy. Your staff are used to web tools in their everyday lives. With Sellsy, they find tools they're already familiar with: live chat, discussion walls, agendas... Sellsy provides everything you need to stay organized. Forget post-its and emails: focus on... Read more about Sellsy Teamwork
Social intranet software platform
Noodle is a Social Intranet with a full range of applications to improve company-wide communication and collaboration. Read more about Noodle
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Chatwork is a group chat app for business
Chatwork is a secure messaging, video chat, task management and file sharing platform for business teams Read more about ChatWork
Live chat with agent apps for iOS & Android
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more Read more about JivoChat
Website-integrated live chat box software
Chaport is a modern live chat solution with auto-messages, group chat capabilities, saved replies & offline messaging. It has desktop apps for Mac, Windows, Web, & full-featured mobile apps for iOS, & Android. Read more about Chaport
Collaboration support via chat, task sharing & video calls
Hibox is a single collaboration app that allows businesses to bring team members together with integrated internal chat, task management, and video conference calls that supports the workflows of business teams with private, online communications. Read more about Hibox
Online help desk & customer support software built by Wix
Wix Answers is a free to use customer support platform, providing businesses with a knowledge base, built-in call center, multi-channel ticketing system, & more Read more about Wix Answers
Multi-channel Customer Communication Platform
Tagove is a live chat software which includes voice calling, one-way and two-way video chat, screen sharing, and co-browsing Read more about Acquire
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
Chatbot builder & manager for customer engagement
Engati is a cloud-based platform for building chatbots without the need for programming knowledge. Bots built within Engati can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more. Read more about Engati
The All-in-one Business Process Communication solution
Secure private smartphone/desktop communication and other process automation tools for leading business teams: group chats, PTT, NFC, VoIP.. Read more about Team on the Run
Simple. Smart. Real Time Collaboration.
Convo is a collaboration tool built for organizations to centrally share, organize, and archive information across dispersed teams Read more about Convo
Premium live chat software
HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience Read more about HappyFox Chat
Enterprise Social Collaboration Software
Communifire is an enterprise social collaboration platform which empowers employees to share ideas & collaborate on content while still retaining control over who can do & see what. Everything a group needs is in one place with updates on all groups coming to users in one place too. Read more about Communifire
Mobile-first enterprise collaboration tool
MiCollab is an online collaboration tool that enables businesses to connect and communicate across blended environments with voice, video, messaging, and more Read more about MiCollab
Business Management Suite
Zoho provides quality and user-friendly web-based tools for small businesses. All Zoho applications compares favorably in terms of pricing with similar applications in the industry and are generally very affordable. Zoho has 29 applications to choose from and all the products are integrated together at different levels. The applications suite is... Read more about Zoho Online Office Suite
All-in-one Website Visitor Engagement Tool
BirdSeed is not only FOREVER FREE Live Chat, but also includes 11 other engagement tools that cater to early stage buyers, people want to communicate in a different way or when you aren't available - all in one button! Read more about BirdSeed
iAdvize humanises the digital experience at scale
iAdvize is a conversational platform that brings a profitable human touch to the digital experience at scale. Read more about iAdvize
Online lead generation & marketing automation
Jumplead is an online sales lead generation, lead management and marketing automation system that generates targeted leads from an existing website in real time Read more about Jumplead
Support, engage, and convert customers on a single platform.
Re:amaze is a web based helpdesk platform to help businesses communicate with customers at scale. With multi-channel support for all of your conversational channels like chat, email, social media, and mobile. Re:amaze helps your entire team stay in sync with customers in a shared team inbox so no conversations go missing. Features Email,... Read more about Re:amaze