Here's our list of apps for Help Desk Software. Filters help you narrow down the results to find exactly what you’re looking for.

276 Software options

Use InvGate to manage & automate your IT help desk with ticket management, self-service, SLAs, workflows, gamification, customer feedback, analytics & more. Read more about InvGate Service Desk
Freshservice is an online ITIL-aligned service desk and ITSM software that’s easy to set up and use, to transform employee experience across the organization. Read more about Freshservice
SummitAI transforms the way enterprises work by offering consumer-grade, responsive digital workflows empowering employees with an anytime, anywhere service experience. Read more about SummitAI
Freshdesk helps businesses offer stellar customer service by combining omnichannel ticket management with helpdesk automations, SLA management, and robust reporting. Read more about Freshdesk
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff. Read more about Sprinklr
SysAid’s ticket management supports you to better manage your help desk processes, including incident management, a self-service portal, and a knowledge base. Read more about SysAid
Use Zoho Desk to automate ticket management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations. Read more about Zoho Desk
Designed with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster. Read more about GoTo Resolve
Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud. Read more about Salesforce Service Cloud
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio
Start for Free with LiveAgent - The ultimate help desk tool. LiveAgent is a web-based Help Desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
NinjaOne is the world's easiest-to-use unified IT operations platform. IT leaders use Ninja to maintain infrastructure, manage endpoints, and support end-users in a single, seamless solution that improves technician efficiency, enables automation, and improves end-user satisfaction. Read more about NinjaOne
Bitrix24 #1 FREE helpdesk and contact center software that comes with CRM. Used by 4 million companies in cloud and on-premise (open source code access). Our free omnichannel contact center allows you to communicate with your clients via email, phone, live chat, social networks and mobile messengers Read more about Bitrix24
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey Read more about Agile CRM
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay
Front is how 7500+ companies scale customer communication, combining the automation of ticketing software with the personal touch of email. Read more about Front
Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard! Read more about Issuetrak
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture Read more about Genesys Cloud CX
GreenRope is a scalable CRM & marketing automation tool, enabling businesses to consolidate sales, marketing and operations data, in order to streamline & grow their business. The cloud-based platform contains modules for sales, marketing, and operations to close deals, gain leads, and collaborate. Read more about GreenRope
Deliver unforgettable customer experiences with Teamwork Desk. A help desk software that takes care of ticket management so you can take care of your customers. Read more about Teamwork Desk
Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers Read more about Avochato
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing Read more about ChangeGear
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy. Read more about Froged
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalized messages will increase your customer satisfaction. Read more about HelpDesk
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more. Read more about Milvus
Our Enterprise Customers Just Love The Convenience. Case Management, Ticket Management, Workflows Automation, Native Integrations, Knowledge Base, and accurate Analytics & Insights, all built-in inside a modern B2B Customer Management Software. Read more about Supportbench
Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more.. Read more about Vision Helpdesk
HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created. Read more about HaloITSM
Service Desk Software, Asset Management, Help Desk Software, Ticketing Software, IT Software Read more about SeamlessDesk
Kaseya BMS is a next-gen Help Desk management solution for MSP, that lets you spend less time tracking tickets and more time making clients happy. Read more about Kaseya BMS
Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management. Read more about Virima
Leena AI is an employee experience software, which helps businesses engage with staff members using conversational artificial intelligence (AI) technology, net promoter score (NPS) or pulse surveys, and more. Organizations can inform employees about announcements or events via bulk notifications. Read more about Leena AI
Web-based Incident management and Request Fulfillment. Integrated Change Management and CMDB. End-user self service. Read more about Canfigure
HelpOnClick offers a help desk & knowledgebase solution for SMBs in addition to their live chat software, with ticket management and agent collaboration. Read more about HelpOnClick
ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues. Read more about ProProfs Help Desk
TeamHeadquarters is a unified service desk and project management solution, with tools for managing tickets, resources, assets, teams, timesheets, and more Read more about TeamHeadquarters
IncognitoDesk is a cloud-based platform that provides businesses with a single web interface for all their messaging app accounts, which allows them to handle customers' queries on a unified location. Supervisors can view and respond to messages, organize them in folders, and annotate chats using a full keyboard. Read more about IncognitoDesk
Forethought is a conversational AI platform designed to help businesses in the retail, education, finance, travel, and other sectors prioritize tickets and manage customer communications. Administrators can utilize the artificial-enabled tools to analyze clients’ sentiments and tag and direct cases to relevant agents. Read more about Forethought
Alcea Helpdesk is an enterprise customer service platform that allows businesses to manage customer support, interactions, case notes, and documents from within a centralized system. Read more about Alcea Helpdesk
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free. Read more about VIZOR IT Asset Management
Service is the newest addition to the Insightly unified suite of customer relationship management applications. Read more about Insightly Service
Consol CM/Helpdesk is a cloud-based solution designed to help businesses of all sizes manage IT helpdesk and support operations via a unified portal. The platform enables organizations to resolve inquiries and issues, track changes, map processes and establish custom workflows to streamline support processes across teams and departments. Read more about Consol CM/Helpdesk
OneChat is an all-in-one customer communication solution. Read more about OneChat
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite
BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution. Read more about Remote Support
Fully functional customer service platform with help desk, ticketing system and live chat software. Designed for engaging and supporting online visitors! Read more about LiveChat

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