---
description: Free software list of top Help Desk Software providers and applications. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help Desk Software - Top Tools & Providers | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)

# Help Desk Software

Canonical: https://www.getapp.ca/directory/287/help-desk-ticketing/software

Page: 1 / 18\
Next: [Next page](https://www.getapp.ca/directory/287/help-desk-ticketing/software?page=2)

-----

## Products

1. [Vivantio](https://www.getapp.ca/software/91516/vivantio) — 4.3/5 (178 reviews) — When Service Matters.
2. [SysAid](https://www.getapp.ca/software/90863/sysaid) — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
3. [Avochato](https://www.getapp.ca/software/108663/avochato) — 4.7/5 (135 reviews) — SMS texting and live chat for sales, support \& ops teams
4. [Xurrent](https://www.getapp.ca/software/10366/itrp) — 4.7/5 (27 reviews) — Service Management for the Modern Enterprise
5. [SparrowDesk](https://www.getapp.ca/software/2083140/sparrowdesk) (0 reviews) — AI \& Agentic Customer Support with Zoona AI
6. [Zoho Desk](https://www.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
7. [Confides](https://www.getapp.ca/software/2058055/incognitodesk) — 4.7/5 (10 reviews) — Cloud-based unified messaging platform
8. [HubSpot Service Hub](https://www.getapp.ca/software/119575/hubspot-service-hub) — 4.4/5 (193 reviews) — Cloud-based customer service solution for firms of all sizes
9. [InvGate Service Management](https://www.getapp.ca/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
10. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
11. [TeamViewer ONE](https://www.getapp.ca/software/90948/teamviewer) — 4.6/5 (11641 reviews) — Proactive IT management with AI-powered automation
12. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5318 reviews) — Enhance employee management with the only all-in-one app
13. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4094 reviews) — AI powered customer service across all channels
14. [NetSuite](https://www.getapp.ca/software/9137/netsuite) — 4.2/5 (2077 reviews) — AI-powered cloud-based business management suite
15. [BeyondTrust Remote Support](https://www.getapp.ca/software/113939/bomgar) — 4.6/5 (2011 reviews) — Secure remote access software
16. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
17. [LiveChat](https://www.getapp.ca/software/8385/livechat) — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
18. [Appy Pie](https://www.getapp.ca/software/91597/appy-pie) — 4.6/5 (1394 reviews) — Cloud-based no-code AI app builder for all businesses
19. [Odoo](https://www.getapp.ca/software/102445/odoo) — 4.2/5 (1334 reviews) — All-in-one open-source business software
20. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
21. [EngageBay CRM](https://www.getapp.ca/software/113999/engagebay-marketing) — 4.6/5 (912 reviews) — Integrated sales \& marketing software for growing teams
22. [TeamSupport](https://www.getapp.ca/software/8670/teamsupport) — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
23. [Salesforce Service Cloud](https://www.getapp.ca/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
24. [Freshservice](https://www.getapp.ca/software/91351/freshservice) — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
25. [JIRA Service Management](https://www.getapp.ca/software/91811/jira-service-management) — 4.5/5 (779 reviews) — IT service platform for unified support

-----

Page: 1 / 18\
Next: [Next page](https://www.getapp.ca/directory/287/help-desk-ticketing/software?page=2)

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Knowledge Base Software](https://www.getapp.ca/directory/2823/knowledge-base/software)
- [Customer Support Software](https://www.getapp.ca/directory/562/customer-support/software)
- [Customer Communications Management Software](https://www.getapp.ca/directory/1139/customer-communications-management/software)
- [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.ca/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
| pt-PT | <https://www.getapp.pt/directory/287/help-desk-ticketing/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Canada","url":"https://www.getapp.ca/","@type":"WebSite","@id":"https://www.getapp.ca/#website","publisher":{"@id":"https://www.getapp.ca/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Help Desk Software","description":"Free software list of top Help Desk Software providers and applications. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.","url":"https://www.getapp.ca/directory/287/help-desk-ticketing/software","about":{"@id":"https://www.getapp.ca/directory/287/help-desk-ticketing/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.ca/directory/287/help-desk-ticketing/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/directory/287/help-desk-ticketing/software#webpage","isPartOf":{"@id":"https://www.getapp.ca/#website"},"mainEntity":{"@id":"https://www.getapp.ca/directory/287/help-desk-ticketing/software#itemlist"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"@type":"BreadcrumbList","@id":"https://www.getapp.ca/directory/287/help-desk-ticketing/software#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"https://www.getapp.ca/directory/287/help-desk-ticketing/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Help Desk Software - Top Tools &amp; Providers | GetApp Canada 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.getapp.ca/directory/287/help-desk-ticketing/software#itemlist","itemListElement":[{"name":"Vivantio","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bdeaf79a-72f1-476a-a4f2-eab5cc2e764c.jpeg","url":"https://www.getapp.ca/software/91516/vivantio","@type":"ListItem"},{"name":"SysAid","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.getapp.ca/software/90863/sysaid","@type":"ListItem"},{"name":"Avochato","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/937f05f3-8717-4b38-9a29-b161863967df.png","url":"https://www.getapp.ca/software/108663/avochato","@type":"ListItem"},{"name":"Xurrent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0b33163e-efd2-46a0-b5dd-1150bf7bb9ce.png","url":"https://www.getapp.ca/software/10366/itrp","@type":"ListItem"},{"name":"SparrowDesk","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4678885e-96ed-4889-9313-90a174fefbc9.jpeg","url":"https://www.getapp.ca/software/2083140/sparrowdesk","@type":"ListItem"},{"name":"Zoho Desk","position":6,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.ca/software/10036/zoho-desk","@type":"ListItem"},{"name":"Confides","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb78fef-d693-4f78-8954-ca418301d057.png","url":"https://www.getapp.ca/software/2058055/incognitodesk","@type":"ListItem"},{"name":"HubSpot Service Hub","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.ca/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"InvGate Service Management","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.getapp.ca/software/101213/service-desk","@type":"ListItem"},{"name":"Freshdesk","position":10,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.ca/software/10317/freshdesk","@type":"ListItem"},{"name":"TeamViewer ONE","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://www.getapp.ca/software/90948/teamviewer","@type":"ListItem"},{"name":"Connecteam","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb9cf79-d85e-4c42-b830-38b3ba6e5ea1.png","url":"https://www.getapp.ca/software/105401/connecteam","@type":"ListItem"},{"name":"Zendesk Suite","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.ca/software/9448/zendesk","@type":"ListItem"},{"name":"NetSuite","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76ba5be7-e39f-481e-9045-7c45d7cf6d39.png","url":"https://www.getapp.ca/software/9137/netsuite","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.getapp.ca/software/113939/bomgar","@type":"ListItem"},{"name":"LiveAgent","position":16,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"ListItem"},{"name":"LiveChat","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.ca/software/8385/livechat","@type":"ListItem"},{"name":"Appy Pie","position":18,"image":"https://images.g2crowd.com/uploads/product/image/96fae132e4a773aa4499b9e81dfe20ae/appy-pie.png","url":"https://www.getapp.ca/software/91597/appy-pie","@type":"ListItem"},{"name":"Odoo","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.getapp.ca/software/102445/odoo","@type":"ListItem"},{"name":"Bitrix24","position":20,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.ca/software/90602/bitrix24","@type":"ListItem"},{"name":"EngageBay CRM","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.getapp.ca/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"TeamSupport","position":22,"image":"https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png","url":"https://www.getapp.ca/software/8670/teamsupport","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.ca/software/91754/salesforce","@type":"ListItem"},{"name":"Freshservice","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.ca/software/91351/freshservice","@type":"ListItem"},{"name":"JIRA Service Management","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.ca/software/91811/jira-service-management","@type":"ListItem"}],"numberOfItems":25}
</script>