---
description: Discover the most popular Free Help Desk Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Help Desk Software Applications and Tools | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Free Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)

# Help Desk Software

Canonical: https://www.getapp.ca/directory/287/help-desk-ticketing/software

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## Products

1. [Intercom](https://www.getapp.ca/software/91379/intercom) — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
2. [JIRA Service Management](https://www.getapp.ca/software/91811/jira-service-management) — 4.5/5 (763 reviews) — IT service platform for unified support
3. [SysAid](https://www.getapp.ca/software/90863/sysaid) — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
4. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
5. [Freshservice](https://www.getapp.ca/software/91351/freshservice) — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
6. [Zoho Desk](https://www.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
7. [NinjaOne](https://www.getapp.ca/software/108129/ninjarmm) — 4.7/5 (282 reviews) — Unified endpoint management \& IT automation platform
8. [HubSpot Service Hub](https://www.getapp.ca/software/119575/hubspot-service-hub) — 4.4/5 (187 reviews) — Cloud-based customer service solution for firms of all sizes
9. [InvGate Service Management](https://www.getapp.ca/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
10. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
11. [Xurrent](https://www.getapp.ca/software/10366/itrp) — 4.7/5 (27 reviews) — Service Management for the Modern Enterprise
12. [Text](https://www.getapp.ca/software/2082384/text-app) — 4.8/5 (5 reviews) — AI-powered support platform for unified service
13. [Avochato](https://www.getapp.ca/software/108663/avochato) — 4.7/5 (135 reviews) — SMS texting and live chat for sales, support \& ops teams
14. [SparrowDesk](https://www.getapp.ca/software/2083140/sparrowdesk) (0 reviews) — AI driven helpdesk for customer support
15. [HelpDesk](https://www.getapp.ca/software/116767/helpdesk) — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
16. [TeamViewer ONE](https://www.getapp.ca/software/90948/teamviewer) — 4.6/5 (11620 reviews) — Remote support, remote access \& device management software
17. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4072 reviews) — AI powered customer service across all channels
18. [BeyondTrust Remote Support](https://www.getapp.ca/software/113939/bomgar) — 4.6/5 (2009 reviews) — Secure remote access software
19. [LiveChat](https://www.getapp.ca/software/8385/livechat) — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
20. [Odoo](https://www.getapp.ca/software/102445/odoo) — 4.2/5 (1294 reviews) — All-in-one open-source business software
21. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (984 reviews) — All in one business management workspace
22. [Salesforce Service Cloud](https://www.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — AI powered customer service management platform
23. [ISL Light](https://www.getapp.ca/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
24. [Apptivo](https://www.getapp.ca/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
25. [Tidio](https://www.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features

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## Related Categories

- [IT Ticketing Systems Software](https://www.getapp.ca/directory/3479/it-ticketing-systems/software)
- [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software)
- [Service Desk Software](https://www.getapp.ca/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.ca/directory/580/issue-tracking/software)
- [Knowledge Management Software](https://www.getapp.ca/directory/257/knowledge-management/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.ca/directory)

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