---
description: Page 8 - Free software list of top Call Centre Software providers and applications. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 8 - Call Centre Software - Top Tools & Providers | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software) > [Page 8](https://www.getapp.ca/directory/275/call-center/software?page=8)

# Call Centre Software

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> Call Centre Software are tools that help organizations manage their inbound and outbound communications with customers over the telephone. A call centre solution may be used for marketing, sales, product support, and customer queries. They automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records to review prior conversation logs before handling a call. They can also be used for follow-ups, feedback requests, and supervisor input through call barging and other techniques. Call centre systems can help streamline repetitive processes, give operators complete visibility into call logs and previous queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt customer support. Compared to conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs.

Call centre CRM software comes with a long list of features. This includes call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also has interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another feature is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre scheduling software is evolving and extending to channels like email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Find the best call centre software for your business in Canada.

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## Products

1. [LeadDesk](https://www.getapp.ca/software/129651/leaddesk) — 4.8/5 (13 reviews) — Clear and Efficient Sales and Customer Service Software
2. [Intalk.io](https://www.getapp.ca/software/2055896/intalk-io) — 4.1/5 (13 reviews) — Break All Communication Barriers with intalk.io
3. [VoApps](https://www.getapp.ca/software/2077786/voapps) — 4.9/5 (13 reviews) — Voicemail tool to help businesses reach mobile contacts
4. [InfoServ](https://www.getapp.ca/software/104931/infoserv) — 4.9/5 (12 reviews) — Integrated Call Center, Help Desk, and CRM software system
5. [SiDial](https://www.getapp.ca/software/2061745/sidial) — 5.0/5 (12 reviews) — Cloud-based data collection solution
6. [Doocti](https://www.getapp.ca/software/2062062/doocti) — 4.8/5 (12 reviews) — Computer Telephony Integration
7. [Avaya Experience Platform](https://www.getapp.ca/software/101083/avaya) — 4.7/5 (11 reviews) — Contact center management solution
8. [contactSPACE](https://www.getapp.ca/software/106279/contactspace) — 4.8/5 (11 reviews) — Intuitive cloud contact center software solution
9. [Placetel](https://www.getapp.ca/software/107969/placetel) — 4.3/5 (11 reviews) — All-in-one - cloud calling, team messaging \& online meetings
10. [Upcall](https://www.getapp.ca/software/108849/upcall) — 4.6/5 (11 reviews) — Outbound sales campaign \& calling platform
11. [Balto](https://www.getapp.ca/software/115567/balto) — 4.3/5 (11 reviews) — AI-Powered Contact Center at Your Fingertips
12. [MegaDialer](https://www.getapp.ca/software/129955/megadialer) — 4.9/5 (11 reviews) — Call center solution for streamlining virtual telephony
13. [Viewabo](https://www.getapp.ca/software/2057216/viewabo) — 4.5/5 (11 reviews) — Diagnose problems faster when you can see them.
14. [Kiamo](https://www.getapp.ca/software/2070581/kiamo) — 4.2/5 (11 reviews) — Centralized \& Aumented Customer Relationship
15. [T-Max Predictive Dialer](https://www.getapp.ca/software/107039/t-max-predictive-dialer) — 5.0/5 (10 reviews) — Web-based predictive dialer for efficient outbound calling
16. [ZaiConversations](https://www.getapp.ca/software/110877/zaiconversations) — 4.9/5 (10 reviews) — Cloud-based communication solution for SMBs
17. [AgentCubed](https://www.getapp.ca/software/121271/agentcubed) — 4.4/5 (10 reviews) — Lead management and CRM solution for insurance businesses
18. [Help Lightning](https://www.getapp.ca/software/2032751/help-lightning) — 5.0/5 (10 reviews) — Remote assistance software to improve customer satisfaction.
19. [INO CX](https://www.getapp.ca/software/2046669/ino-cx) — 4.5/5 (10 reviews) — All-in-One Business Communication Solution
20. [PhoneIQ](https://www.getapp.ca/software/2052751/phoneiq) — 4.8/5 (10 reviews) — Cloud Phone System and Call Center Software via Salesforce
21. [Inxide](https://www.getapp.ca/software/2055586/inxide) — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
22. [Fixzy Assist](https://www.getapp.ca/software/2059269/fixzy-assist) — 4.8/5 (10 reviews) — Remote virtual assistant solution
23. [CallMaker](https://www.getapp.ca/software/2064986/callmaker-1) — 4.8/5 (10 reviews) — Scopri i vantaggi del software per i call center CallMaker.
24. [InfiniTalk](https://www.getapp.ca/software/2066324/infinitalk) — 4.5/5 (10 reviews) — Communication management software for call centers
25. [HiperMe\!](https://www.getapp.ca/software/2072531/hiperme) — 4.8/5 (10 reviews) — Unified communications and contact center platform

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Next: [Next page](https://www.getapp.ca/directory/275/call-center/software?page=9)

## Related Categories

- [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software)
- [Call Tracking Software](https://www.getapp.ca/directory/749/call-tracking/software)
- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/275/call-center/software)
- [All Categories](https://www.getapp.ca/directory)

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