---
description: Page 6 - Free software list of top Call Centre Software providers and applications. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 6 - Call Centre Software - Top Tools & Providers | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software) > [Page 6](https://www.getapp.ca/directory/275/call-center/software?page=6)

# Call Centre Software

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> Call Centre Software are tools that help organizations manage their inbound and outbound communications with customers over the telephone. A call centre solution may be used for marketing, sales, product support, and customer queries. They automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records to review prior conversation logs before handling a call. They can also be used for follow-ups, feedback requests, and supervisor input through call barging and other techniques. Call centre systems can help streamline repetitive processes, give operators complete visibility into call logs and previous queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt customer support. Compared to conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs.

Call centre CRM software comes with a long list of features. This includes call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also has interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another feature is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre scheduling software is evolving and extending to channels like email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Find the best call centre software for your business in Canada.

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## Products

1. [Exelysis Contact Center](https://www.getapp.ca/software/2059962/exelysis-contact-center) — 4.8/5 (26 reviews) — On-premise and cloud-based contact center solution.
2. [CDR Call Reporting for Cisco](https://www.getapp.ca/software/2057692/cdr-call-reporting-for-cisco) — 5.0/5 (25 reviews) — Unified Communication Solution
3. [Snapforce](https://www.getapp.ca/software/101047/snapforce) — 4.1/5 (24 reviews) — CRM, call center and telephony software
4. [Qubicles](https://www.getapp.ca/software/107053/qubicles) — 4.4/5 (24 reviews) — Revolutionary blockchain-powered contact center software
5. [Sales Sling](https://www.getapp.ca/software/116295/sales-sling) — 4.4/5 (24 reviews) — Cloud based auto dialer \& lead management platform
6. [Dialfire](https://www.getapp.ca/software/119803/dialfire) — 4.7/5 (23 reviews) — Cloud-based outbound call center software
7. [RingCentral Engage Voice](https://www.getapp.ca/software/121023/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Outbound contact center software for business of all sizes
8. [Liberty Converse](https://www.getapp.ca/software/2048767/liberty-converse) — 4.8/5 (23 reviews) — AI-enhanced contact centre experiences for customers \& teams
9. [SpitFire](https://www.getapp.ca/software/9225/spitfire) — 4.5/5 (22 reviews) — Web-based predictive dialer software for call centers
10. [Natterbox](https://www.getapp.ca/software/102375/natterbox) — 4.1/5 (22 reviews) — The Voice Experts for Salesforce
11. [SalesExec](https://www.getapp.ca/software/91101/salesexec) — 4.7/5 (22 reviews) — SalesExec for Call Centers and Sales Teams
12. [PIMS Dialer](https://www.getapp.ca/software/102281/pims-auto-dialer) — 4.5/5 (21 reviews) — Predictive dialer software for enterprise call centers
13. [Alvaria CX Suite](https://www.getapp.ca/software/109343/noble-solution-suite) — 4.0/5 (21 reviews) — Turn your customer experience into a competitive advantage.
14. [Replicant](https://www.getapp.ca/software/2044799/replicant) — 4.9/5 (21 reviews) — Conversational AI platform
15. [Enghouse Contact Center](https://www.getapp.ca/software/2051028/enghouse-contact-center) — 4.5/5 (21 reviews) — Cloud-based contact center platform
16. [Contact Center as a Service (CCaaS)](https://www.getapp.ca/software/2059944/call-center) — 4.0/5 (21 reviews) — Unified communicate management software for contact centers
17. [Zendesk Talk](https://www.getapp.ca/software/2061527/zendesk-talk) — 4.5/5 (21 reviews) — Connecting customers to Agents through voice and message
18. [Dixa](https://www.getapp.ca/software/107757/dixa) — 4.3/5 (20 reviews) — Conversational Customer Service Software
19. [EvaluAgent](https://www.getapp.ca/software/2039907/evaluagent) — 4.7/5 (20 reviews) — Quality assurance solution for customer service and sales
20. [QEval](https://www.getapp.ca/software/2043339/qeval) — 4.0/5 (20 reviews) — Quality matters
21. [Ring.io](https://www.getapp.ca/software/102731/ringio) — 4.1/5 (19 reviews) — Intelligent sales call handling with native CRM integration
22. [Cloudya](https://www.getapp.ca/software/108449/nfon) — 4.0/5 (19 reviews) — Integrated business communications platform.
23. [BigProfiles](https://www.getapp.ca/software/2049050/bigprofiles) — 4.5/5 (19 reviews) — Elai democratize Data Science across Business Functions.
24. [inconnect](https://www.getapp.ca/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews) — Make Contact. Do Business.
25. [Sagicc](https://www.getapp.ca/software/2059988/sagicc) — 4.4/5 (19 reviews) — An intelligent customer service experience.

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Next: [Next page](https://www.getapp.ca/directory/275/call-center/software?page=7)

## Related Categories

- [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software)
- [Call Tracking Software](https://www.getapp.ca/directory/749/call-tracking/software)
- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/275/call-center/software)
- [All Categories](https://www.getapp.ca/directory)

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