---
description: Page 3 - Free software list of top Call Centre Software providers and applications. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 3 - Call Centre Software - Top Tools & Providers | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software) > [Page 3](https://www.getapp.ca/directory/275/call-center/software?page=3)

# Call Centre Software

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> Call Centre Software are tools that help organizations manage their inbound and outbound communications with customers over the telephone. A call centre solution may be used for marketing, sales, product support, and customer queries. They automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records to review prior conversation logs before handling a call. They can also be used for follow-ups, feedback requests, and supervisor input through call barging and other techniques. Call centre systems can help streamline repetitive processes, give operators complete visibility into call logs and previous queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt customer support. Compared to conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs.

Call centre CRM software comes with a long list of features. This includes call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also has interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another feature is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre scheduling software is evolving and extending to channels like email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Find the best call centre software for your business in Canada.

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## Products

1. [XCALLY](https://www.getapp.ca/software/112271/xcally) — 4.8/5 (130 reviews) — Omnichannel contact center management
2. [LoopUp](https://www.getapp.ca/software/124879/loopup) — 4.6/5 (125 reviews) — Premium remote meeting solution
3. [Nextiva Contact Center](https://www.getapp.ca/software/2049433/nextiva-call-center) — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
4. [Mango Voice](https://www.getapp.ca/software/2056715/mango-voice) — 3.7/5 (109 reviews) — Making Communication Simple
5. [ZIWO](https://www.getapp.ca/software/131291/ziwo) — 4.7/5 (108 reviews) — API Based cloud contact center software with CRM Integration
6. [Toky](https://www.getapp.ca/software/108711/toky) — 4.2/5 (106 reviews) — Virtual phone system for business sales and customer support
7. [Bria](https://www.getapp.ca/software/131063/bria) — 4.3/5 (106 reviews) — VoIP communication and collaboration management solution
8. [Bright Pattern](https://www.getapp.ca/software/91164/servicepattern) — 4.8/5 (104 reviews) — Cloud Contact Center Software with Embedded AI
9. [Glassix](https://www.getapp.ca/software/2068829/glassix) — 5.0/5 (103 reviews) — One inbox, countless smiles
10. [Squaretalk](https://www.getapp.ca/software/106691/squaretalk-matrix) — 4.9/5 (101 reviews) — All-in-one contact center platform for sales automation
11. [Ameyo](https://www.getapp.ca/software/10033/ameyo-communication-suite) — 4.2/5 (100 reviews) — All-in-one Contact Center Software
12. [wolkvox](https://www.getapp.ca/software/2035031/wolkvox) — 4.6/5 (100 reviews) — Communication management system for contact centers
13. [Anywhere365](https://www.getapp.ca/software/2052339/anywhere365) — 4.3/5 (100 reviews) — Contact center management software
14. [InfoFlo](https://www.getapp.ca/software/91218/infoflo) — 4.5/5 (96 reviews) — HIPAA compaliant case management software
15. [Fullfree](https://www.getapp.ca/software/2066281/fullfree) — 4.6/5 (96 reviews) — Cloud-based no code CRM software
16. [Zingtree](https://www.getapp.ca/software/103425/zingtree) — 4.4/5 (95 reviews) — Build interactive decision trees that guide your teams.
17. [MightyCall](https://www.getapp.ca/software/91059/mightycall) — 3.8/5 (95 reviews) — MightyCall's Call Center solution for your business.
18. [HoduCC](https://www.getapp.ca/software/456711/hoducc) — 4.6/5 (95 reviews) — HoduCC Contact center software for sales and support teams
19. [fonio.ai](https://www.getapp.ca/software/2079895/fonio-ai) — 4.9/5 (95 reviews) — German AI phone-assistant
20. [Amazon Connect](https://www.getapp.ca/software/2057092/amazon-connect) — 4.5/5 (92 reviews) — Scalable Omnichannel Contact Center Solution
21. [CxEngage](https://www.getapp.ca/software/111735/lifesize1) — 4.4/5 (91 reviews) — Video, audio \& web conferencing platform
22. [Avaya UCaaS](https://www.getapp.ca/software/2062971/crm-central) — 4.4/5 (91 reviews) — Unified communications platform
23. [Sprinklr](https://www.getapp.ca/software/100180/sprinklr) — 4.3/5 (90 reviews) — Social media management, analytics \& strategy planning.
24. [Efficy CRM](https://www.getapp.ca/software/100561/efficy-crm) — 4.0/5 (90 reviews) — Pay-less for more. Europe's most flexible CRM
25. [Ricochet360](https://www.getapp.ca/software/127955/ricochet) — 4.8/5 (82 reviews) — Customer relationship management and auto dialer solution

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## Related Categories

- [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software)
- [Call Tracking Software](https://www.getapp.ca/directory/749/call-tracking/software)
- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/275/call-center/software)
- [All Categories](https://www.getapp.ca/directory)

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