---
description: Page 10 - Free software list of top Call Centre Software providers and applications. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 10 - Call Centre Software - Top Tools & Providers | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software) > [Page 10](https://www.getapp.ca/directory/275/call-center/software?page=10)

# Call Centre Software

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> Call Centre Software are tools that help organizations manage their inbound and outbound communications with customers over the telephone. A call centre solution may be used for marketing, sales, product support, and customer queries. They automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records to review prior conversation logs before handling a call. They can also be used for follow-ups, feedback requests, and supervisor input through call barging and other techniques. Call centre systems can help streamline repetitive processes, give operators complete visibility into call logs and previous queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt customer support. Compared to conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs.

Call centre CRM software comes with a long list of features. This includes call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also has interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another feature is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre scheduling software is evolving and extending to channels like email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Find the best call centre software for your business in Canada.

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## Products

1. [Voicent Predictive Dialer](https://www.getapp.ca/software/91633/voicent-predictive-dialer) — 5.0/5 (5 reviews) — Call Center Predictive Dialer | Hosted Predictive Dialer
2. [PhoneCall](https://www.getapp.ca/software/105825/phonecall) — 4.6/5 (5 reviews) — Scalable cloud contact center for telemarketing needs
3. [Dezide](https://www.getapp.ca/software/101063/dezide) — 4.2/5 (5 reviews) — Interactive Troubleshooting Guides
4. [AuguTech](https://www.getapp.ca/software/107205/augutech) — 4.8/5 (5 reviews) — Hosted predictive dialer \& switch board solution.
5. [ICS Flow](https://www.getapp.ca/software/110419/pics) — 4.6/5 (5 reviews) — Automate your business, your way.
6. [C2Perform](https://www.getapp.ca/software/110703/educationfolder) — 4.4/5 (5 reviews) — Cloud-based contact center performance management suite
7. [DialerAI](https://www.getapp.ca/software/126251/dialerai) — 4.8/5 (5 reviews) — Cloud callcenter for remote sales and customer communication
8. [ICTBroadcast](https://www.getapp.ca/software/121035/ictbroadcast) — 4.0/5 (5 reviews) — Unified fax, SMS, email \& voice communication platform
9. [Servetel](https://www.getapp.ca/software/130627/servetel) — 3.4/5 (5 reviews) — Communication management solution
10. [CallMiner Eureka](https://www.getapp.ca/software/2036991/callminer-eureka) — 4.6/5 (5 reviews) — Global leader in conversation intelligence to improve CX
11. [Contact Cloud](https://www.getapp.ca/software/2047030/contact-cloud) — 5.0/5 (5 reviews) — Omnichannel call center and business phone system
12. [Voice Clearity](https://www.getapp.ca/software/2052022/voice-clearity) — 4.6/5 (5 reviews) — Cloud Telephony Solution
13. [Tegsoft Contact Center](https://www.getapp.ca/software/2052993/tegsoft-contact-center) — 5.0/5 (5 reviews) — Tegsoft Telescope App
14. [Knowlarity](https://www.getapp.ca/software/2053490/knowlarity) — 4.0/5 (5 reviews) — Communicate. Collaborate. Accelerate.
15. [CareDesk](https://www.getapp.ca/software/2056662/health-desk) — 4.8/5 (5 reviews) — AI patient access platform with Kara AI voice agent
16. [AG-VIP](https://www.getapp.ca/software/2058524/ag-vip) — 4.6/5 (5 reviews) — Contact and communication management platform
17. [Mosaicx](https://www.getapp.ca/software/2061051/mosaicx) — 3.8/5 (5 reviews) — Virtual agent and messaging outreach
18. [Thrio](https://www.getapp.ca/software/2062698/thrio) — 5.0/5 (5 reviews) — Contact center technology. Done right.
19. [Quvu](https://www.getapp.ca/software/2064785/quvu) — 4.2/5 (5 reviews) — IVR and predictive dialer software
20. [Broadcaster BOT](https://www.getapp.ca/software/2064875/broadcaster-bot) — 4.4/5 (5 reviews) — Connect the world with your company.
21. [ATLAS](https://www.getapp.ca/software/2075422/atlas-6) — 5.0/5 (5 reviews) — Inbound call tracking software
22. [OnviSource OmVista](https://www.getapp.ca/software/2076102/omvista) — 4.6/5 (5 reviews) — Turn Data to Insights to Actions with OmVista
23. [Sip2Dial Cloud Call Center](https://www.getapp.ca/software/2077682/sip2dial-cloud-call-center) — 5.0/5 (5 reviews) — Cloud call center platform
24. [OMniLeads](https://www.getapp.ca/software/2078048/omnileads) — 4.2/5 (5 reviews) — Open-source contact center tool for customer communication.
25. [CXM](https://www.getapp.ca/software/2078350/cxm) — 4.4/5 (5 reviews) — Enhance interactions with tailored solutions.

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Next: [Next page](https://www.getapp.ca/directory/275/call-center/software?page=11)

## Related Categories

- [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software)
- [Call Tracking Software](https://www.getapp.ca/directory/749/call-tracking/software)
- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/275/call-center/software)
- [All Categories](https://www.getapp.ca/directory)

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