Here's our list of apps for Call Center Software. Filters help you narrow down the results to find exactly what you’re looking for.

263 Software options

Cloud-based scalable call center solutions are in reach of every sized business in every industry. Read more about ChaseData CCaaS
Make every phone conversation count and give time back to your reps with 70+ CRM, helpdesk, and software integrations. Read more about Aircall
Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about Genesys Cloud CX
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems. Read more about Twilio
Intradiem Intelligent Automation processes contact center management data in real-time to intelligently determine–and direct–each rep's activity to maximize productivity and engagement–every minute of every shift. Read more about Intradiem
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony that has been redesigned for the cloud. Read more about Zoho Desk
CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform. Read more about CallTrackingMetrics
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud
LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more. Read more about LogMeIn Rescue
Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments. Read more about InGenius
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes. Read more about Qubicles
Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more. Read more about Dialfire
ReadyMode is an all-in-one CRM and predictive dialer with inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and a webphone. Read more about ReadyMode
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. Read more about GoToConnect
Your full-stack call center software awaits. LiveAgent is a web-based Help Desk / Call Center solution which enables the management of support tickets from multiple channels, customer calls, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
Squaretalk CPaaS provides your support and sales teams with powerful and versatile cloud call center solutions with automations and integrations made simple. So simple, you'll have time for the other parts of your business. Read more about Squaretalk
Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise Contact Center. Read more about Kixie PowerCall
Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more Read more about Newfies-Dialer
DialerAI is a predictive dialer solution designed for call centers, which helps manage inbound and outbound call routing between prospects and agents. Key features include interactive voice response (IVR), text-to-speech conversion, white labeling, voice broadcasting, and contact management. Read more about DialerAI
Bitrix24 #1 free CRM, contact and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell. Read more about Dialpad
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more Read more about Five9
3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365. Includes call recordings & reports. One interface to answer customer live chat, FB messages & SMS. Read more about 3CX
CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes Read more about CloudTalk
PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install. Read more about PhoneBurner
XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM. Read more about XCALLY
Shelf is redefining the future of work with answer automation, quickly connecting people with the knowledge they need to do their job. Our highly awarded knowledge automation platform revolutionizes how organizations curate and distribute company knowledge so customers know more, and agents do more. Read more about Shelf
JustCall is an SMS survey software designed to help sales and support teams in the healthcare, education, finance, eCommerce, and real estate sectors manage international calls via local phone numbers. Key features of the platform include call management, bulk SMS campaigns, appointment scheduling, auto dialer, call whispering, post-call surveys,... Read more about JustCall
With Playvox, you will centralize & automate your entire QA process. This ensures quality performance is always being monitored, measured, trained, recognized & rewarded. Playvox helps customer service teams focus on what's most important by optimizing daily tasks, thereby boosting work satisfaction Read more about Playvox
Zadarma offers a new generation of business phone system with virtual numbers from 100 countries, free Cloud PBX, free CRM and widgets. Read more about Zadarma
uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care Read more about uContact
Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads. Read more about Ytel
HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms. Read more about HoduCC
SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns Read more about SpitFire
PanTerra Streams call centers allow businesses to support to global customers in convenient time-zones, while reducing overhead. Benefits include: facility and equipment cost savings, higher conversion rates, decreased agent turnover, simplified temporary scaling, and a higher quality agent pool. Read more about PanTerra Networks
Auto Dialer Blended Call Center CRM Call Logging Campaign Specific Caller ID Inbound Call Center Interactive Voice Response (IVR) Knowledge Base Manual Dialer Outbound Call Center Preview Dialer Progressive Dialer Quality Management Queue Management Read more about CallShaper
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more Read more about Dialing Innovations Call Center Application Suite
Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more. Read more about Infobip
ICTBroadcast is a unified auto dialer and smart predictive dialer software solution designed to help small and medium businesses as well as ITSP to facilitate them to offer hosted telemarketing / bulk communication services to their customers using voice, SMS, email and fax technologies Read more about ICTBroadcast
Accelerate the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects. Read more about Cyara
Streem is a cloud-based customer experience software that helps businesses leverage augmented reality (AR) to provide remote support and streamline administrative processes, such as quoting, service tasks, and more. With StreemCore, supervisors can conduct live video calls with customers and quickly resolve their queries. Read more about Streem
Cloud-based marketing and customer engagement solution that helps boost and convert website visitors into inbound calls. Read more about BounceHelp
InfoCision provides digital marketing solutions to companies in various industries and market sectors, helping the firms make informed decisions. Key features include email & queue management, performance metrics, real-time chat, email monitoring, automated routing, collaboration tools, and alerts. Read more about InfoCision
Give customers the five-star experience they expect with Intermedia Contact Center. Use Intermedia's deep customer handling tools to give customers quick, personalized, convenient access to your customer-facing employees from wherever. Read more about Intermedia Contact Center
NovelVox Unified Agent Desktops - The Integrated Contact Center Agent Desktop Optimized to Adapt to Your Specific Business Needs Read more about NovelVox Unified Agent Desktop
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience. Read more about Webex
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history. Read more about Zendesk
With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes. Read more about Freshdesk
Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. Read more about Talkdesk
Operating a high performance contact center has never been easier with our products that focus on contact center management. From accurately forecasting workloads to monitoring agents’ performance and tracking key metrics with real-time reporting, we help you deliver exceptional customer experiences Read more about NICE CXone

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