---
description: Discover the most popular Free Call Centre Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Call Centre Software Applications and Tools | GetApp Canada 2026
---

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# Call Centre Software

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> Call Centre Software are tools that help organizations manage their inbound and outbound communications with customers over the telephone. A call centre solution may be used for marketing, sales, product support, and customer queries. They automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records to review prior conversation logs before handling a call. They can also be used for follow-ups, feedback requests, and supervisor input through call barging and other techniques. Call centre systems can help streamline repetitive processes, give operators complete visibility into call logs and previous queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt customer support. Compared to conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs.

Call centre CRM software comes with a long list of features. This includes call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also has interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another feature is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre scheduling software is evolving and extending to channels like email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Find the best call centre software for your business in Canada.

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## Products

1. [ServiceTonic](https://www.getapp.ca/software/2072659/servicetonic) — 4.5/5 (2 reviews) — ServiceTonic targets small and medium size enterprises
2. [OpenTouch Enterprise Cloud](https://www.getapp.ca/software/103415/opentouch-office-cloud) — 5.0/5 (1 reviews) — Voice \& unified communications for SMBs
3. [MiaRec](https://www.getapp.ca/software/2045983/miarec) — 5.0/5 (1 reviews) — Boost Efficiency. Elevate Experiences. Improve Outcomes.
4. [Enreach Omnichannel](https://www.getapp.ca/software/2048527/omnichannel-contact-center) — 5.0/5 (1 reviews) — Cloud contact center software for support
5. [assist365 - AI-powered Virtual Assistant](https://www.getapp.ca/software/2049686/assist365) — 5.0/5 (1 reviews) — Listen to the "Real Voice of Customer" with assist365
6. [Orbox](https://www.getapp.ca/software/2049808/orbox) — 4.0/5 (1 reviews) — Creating positive experiences through enhanced communication
7. [TelTel](https://www.getapp.ca/software/2050068/teltel) — 5.0/5 (1 reviews) — Call Center Management Software
8. [Kloudtalk](https://www.getapp.ca/software/2053656/kloudtalk) — 4.0/5 (1 reviews) — Robust and Feature-Packed Cloud-based Business Phone System
9. [CallerDesk](https://www.getapp.ca/software/2056726/callerdesk) — 5.0/5 (1 reviews) — Virtual telephony system for business communications
10. [Selmo](https://www.getapp.ca/software/2061923/selmo-1) — 5.0/5 (1 reviews) — Powerful auto dialer software for call centers \& businesses
11. [23shout](https://www.getapp.ca/software/2063309/23shout) — 5.0/5 (1 reviews) — The contact centre for modern business
12. [SalesLens](https://www.getapp.ca/software/2067952/saleslens) — 5.0/5 (1 reviews) — Cloud-based data analysis platform
13. [Bonga Cloud](https://www.getapp.ca/software/2069821/bonga-cloud) — 5.0/5 (1 reviews) — Call center software
14. [CCC.uno](https://www.getapp.ca/software/2081183/ccc-uno) — 5.0/5 (1 reviews) — Cloud-based call center software for debt collection
15. [Solgari](https://www.getapp.ca/software/2079195/solgari) — 5.0/5 (1 reviews) — AI-powered customer engagement solution
16. [StringeeX](https://www.getapp.ca/software/2074451/stringeex) — 5.0/5 (1 reviews) — Omnichannel contact center software
17. [RingRx](https://www.getapp.ca/software/2077113/ringrx) — 5.0/5 (1 reviews) — HIPAA-compliant phone, fax, text, and video for healthcare
18. [Office24by7](https://www.getapp.ca/software/112543/office24by) (0 reviews) — All-in-One Office Automation Solutions
19. [CommBox](https://www.getapp.ca/software/127175/commbox) (0 reviews) — Cloud-based contact center and customer service solution
20. [Verascape](https://www.getapp.ca/software/127223/verascape) (0 reviews) — Customer service and order tracking solution for businesses
21. [Gridbees](https://www.getapp.ca/software/131087/gridbees) (0 reviews) — The 100% customizable, API-first headless ecommerce platform
22. [CallVU](https://www.getapp.ca/software/2005707/callvu) (0 reviews) — Digital call experience platform for call centers
23. [Contact Cubed](https://www.getapp.ca/software/2037319/contact-cubed) (0 reviews) — AI-enabled call transcription and speech analytics software
24. [comdesk](https://www.getapp.ca/software/2040167/callone) (0 reviews) — comdesk is call center software to aid customer service
25. [3C Plus](https://www.getapp.ca/software/2042423/3c-plus) (0 reviews) — Call center software for managing telephony operations

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## Related Categories

- [Business Phone Systems Software](https://www.getapp.ca/directory/1099/business-phone-systems/software)
- [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software)
- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/275/call-center/software)
- [All Categories](https://www.getapp.ca/directory)

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