---
description: Discover the most popular Free Call Centre Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Call Centre Software Applications and Tools | GetApp Canada 2026
---

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# Call Centre Software

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> Call Centre Software are tools that help organizations manage their inbound and outbound communications with customers over the telephone. A call centre solution may be used for marketing, sales, product support, and customer queries. They automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records to review prior conversation logs before handling a call. They can also be used for follow-ups, feedback requests, and supervisor input through call barging and other techniques. Call centre systems can help streamline repetitive processes, give operators complete visibility into call logs and previous queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt customer support. Compared to conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs.

Call centre CRM software comes with a long list of features. This includes call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also has interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another feature is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre scheduling software is evolving and extending to channels like email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Find the best call centre software for your business in Canada.

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## Products

1. [CallMaker](https://www.getapp.ca/software/2064986/callmaker-1) — 4.8/5 (10 reviews) — Scopri i vantaggi del software per i call center CallMaker.
2. [InfiniTalk](https://www.getapp.ca/software/2066324/infinitalk) — 4.5/5 (10 reviews) — Communication management software for call centers
3. [HiperMe\!](https://www.getapp.ca/software/2072531/hiperme) — 4.8/5 (10 reviews) — Unified communications and contact center platform
4. [Steam-connect](https://www.getapp.ca/software/2059793/steam-connect) — 4.9/5 (9 reviews) — Empowering conversations
5. [EasyPBX](https://www.getapp.ca/software/2073704/easypbx) — 4.9/5 (9 reviews) — Cloud-based phone system
6. [InGenius](https://www.getapp.ca/software/101945/ingenius) — 4.9/5 (8 reviews) — Computer telephony integration to fuel efficiency
7. [SightCall](https://www.getapp.ca/software/101969/sightcall-for-salesforce) — 4.1/5 (8 reviews) — The more you see, the better you serve
8. [LeadsRain](https://www.getapp.ca/software/2043243/leadsrain) — 4.5/5 (8 reviews) — Cloud-Based Dialer
9. [QualityDesk](https://www.getapp.ca/software/2065529/qualitydesk) — 4.6/5 (7 reviews) — Cloud-based contact center tool for customer service.
10. [CallAI](https://www.getapp.ca/software/2068364/callai) — 4.7/5 (7 reviews) — AI-based call analysis platform
11. [Luware Nimbus](https://www.getapp.ca/software/2075450/luware-nimbus) — 4.4/5 (7 reviews) — AI-powered contact center for Microsoft Teams.
12. [Cyburdial](https://www.getapp.ca/software/2045475/cyburdial) — 5.0/5 (6 reviews) — CyburDial
13. [VBVoice](https://www.getapp.ca/software/10059/vbvoice) — 4.8/5 (5 reviews) — Interactive Voice Response (IVR) toolkit
14. [Voicent Predictive Dialer](https://www.getapp.ca/software/91633/voicent-predictive-dialer) — 5.0/5 (5 reviews) — Call Center Predictive Dialer | Hosted Predictive Dialer
15. [PhoneCall](https://www.getapp.ca/software/105825/phonecall) — 4.6/5 (5 reviews) — Scalable cloud contact center for telemarketing needs
16. [C2Perform](https://www.getapp.ca/software/110703/educationfolder) — 4.4/5 (5 reviews) — Cloud-based contact center performance management suite
17. [DialerAI](https://www.getapp.ca/software/126251/dialerai) — 4.8/5 (5 reviews) — Cloud callcenter for remote sales and customer communication
18. [ICTBroadcast](https://www.getapp.ca/software/121035/ictbroadcast) — 4.0/5 (5 reviews) — Unified fax, SMS, email \& voice communication platform
19. [Servetel](https://www.getapp.ca/software/130627/servetel) — 3.4/5 (5 reviews) — Communication management solution
20. [Contact Cloud](https://www.getapp.ca/software/2047030/contact-cloud) — 5.0/5 (5 reviews) — Omnichannel call center and business phone system
21. [Voice Clearity](https://www.getapp.ca/software/2052022/voice-clearity) — 4.6/5 (5 reviews) — Cloud Telephony Solution
22. [Tegsoft Contact Center](https://www.getapp.ca/software/2052993/tegsoft-contact-center) — 5.0/5 (5 reviews) — Tegsoft Telescope App
23. [ATLAS](https://www.getapp.ca/software/2075422/atlas-6) — 5.0/5 (5 reviews) — Inbound call tracking software
24. [OMniLeads](https://www.getapp.ca/software/2078048/omnileads) — 4.2/5 (5 reviews) — Open-source contact center tool for customer communication.
25. [Newfies-Dialer](https://www.getapp.ca/software/105253/newfies-dialer) — 5.0/5 (4 reviews) — Cloud callcenter for remote sales and customer communication

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## Related Categories

- [Business Phone Systems Software](https://www.getapp.ca/directory/1099/business-phone-systems/software)
- [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software)
- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/275/call-center/software)
- [All Categories](https://www.getapp.ca/directory)

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