---
description: Discover the most popular Free Call Centre Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Call Centre Software Applications and Tools | GetApp Canada 2026
---

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# Call Centre Software

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> Call Centre Software are tools that help organizations manage their inbound and outbound communications with customers over the telephone. A call centre solution may be used for marketing, sales, product support, and customer queries. They automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records to review prior conversation logs before handling a call. They can also be used for follow-ups, feedback requests, and supervisor input through call barging and other techniques. Call centre systems can help streamline repetitive processes, give operators complete visibility into call logs and previous queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt customer support. Compared to conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs.

Call centre CRM software comes with a long list of features. This includes call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also has interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another feature is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre scheduling software is evolving and extending to channels like email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Find the best call centre software for your business in Canada.

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## Products

1. [Kixie PowerCall](https://www.getapp.ca/software/104961/kixie) — 4.6/5 (293 reviews) — More Connections, Better Conversations. AI-enhanced RevComms
2. [MiVoice Business Solution](https://www.getapp.ca/software/91612/mivoice-business-solution) — 4.2/5 (283 reviews) — AI-powered communications solutions for all industries
3. [CloudTalk](https://www.getapp.ca/software/114835/cloudtalk) — 4.4/5 (268 reviews) — Cloud-based call center software for sales and support teams
4. [XM for Customer Experience](https://www.getapp.ca/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
5. [RingCX](https://www.getapp.ca/software/105435/ringcentral-contact-centre) — 4.2/5 (253 reviews) — AI-powered contact center
6. [CallHub](https://www.getapp.ca/software/104345/callhub) — 4.4/5 (248 reviews) — The best all-in-one campaigning and organizing platform.
7. [Zoom Phone](https://www.getapp.ca/software/2069748/zoom-phone) — 4.5/5 (243 reviews) — Cloud-based business phone system
8. [PhoneBurner](https://www.getapp.ca/software/102341/phoneburner) — 4.8/5 (176 reviews) — Power dialer \& outbound sales acceleration software for SMBs
9. [LogMeIn Rescue](https://www.getapp.ca/software/91045/logmein-rescue) — 4.6/5 (163 reviews) — Remote support for helpdesks, call centers and organizations
10. [UJET](https://www.getapp.ca/software/110527/ujet) — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
11. [Acefone](https://www.getapp.ca/software/2039647/acefone) — 4.6/5 (135 reviews) — VoIP Phone Service trusted by modern businesses
12. [XCALLY](https://www.getapp.ca/software/112271/xcally) — 4.8/5 (130 reviews) — Omnichannel contact center management
13. [LoopUp](https://www.getapp.ca/software/124879/loopup) — 4.6/5 (125 reviews) — Premium remote meeting solution
14. [Mango Voice](https://www.getapp.ca/software/2056715/mango-voice) — 3.7/5 (109 reviews) — Making Communication Simple
15. [ZIWO](https://www.getapp.ca/software/131291/ziwo) — 4.7/5 (108 reviews) — API Based cloud contact center software with CRM Integration
16. [Toky](https://www.getapp.ca/software/108711/toky) — 4.2/5 (106 reviews) — Virtual phone system for business sales and customer support
17. [Bria](https://www.getapp.ca/software/131063/bria) — 4.3/5 (106 reviews) — VoIP communication and collaboration management solution
18. [Bright Pattern](https://www.getapp.ca/software/91164/servicepattern) — 4.8/5 (104 reviews) — Cloud Contact Center Software with Embedded AI
19. [Glassix](https://www.getapp.ca/software/2068829/glassix) — 5.0/5 (103 reviews) — One inbox, countless smiles
20. [wolkvox](https://www.getapp.ca/software/2035031/wolkvox) — 4.6/5 (100 reviews) — Communication management system for contact centers
21. [InfoFlo](https://www.getapp.ca/software/91218/infoflo) — 4.5/5 (96 reviews) — HIPAA compaliant case management software
22. [Zingtree](https://www.getapp.ca/software/103425/zingtree) — 4.4/5 (95 reviews) — Build interactive decision trees that guide your teams.
23. [MightyCall](https://www.getapp.ca/software/91059/mightycall) — 3.8/5 (95 reviews) — MightyCall's Call Center solution for your business.
24. [HoduCC](https://www.getapp.ca/software/456711/hoducc) — 4.6/5 (95 reviews) — HoduCC Contact center software for sales and support teams
25. [Amazon Connect](https://www.getapp.ca/software/2057092/amazon-connect) — 4.5/5 (92 reviews) — Scalable Omnichannel Contact Center Solution

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## Related Categories

- [Business Phone Systems Software](https://www.getapp.ca/directory/1099/business-phone-systems/software)
- [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software)
- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/275/call-center/software)
- [All Categories](https://www.getapp.ca/directory)

-----

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