---
description: Discover the most popular Free Call Centre Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Call Centre Software Applications and Tools | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Free Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)

# Call Centre Software

Canonical: https://www.getapp.ca/directory/275/call-center/software

Page: 1 / 10\
Next: [Next page](https://www.getapp.ca/directory/275/call-center/pricing/free/software?page=2)

> Call Centre Software are tools that help organizations manage their inbound and outbound communications with customers over the telephone. A call centre solution may be used for marketing, sales, product support, and customer queries. They automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records to review prior conversation logs before handling a call. They can also be used for follow-ups, feedback requests, and supervisor input through call barging and other techniques. Call centre systems can help streamline repetitive processes, give operators complete visibility into call logs and previous queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt customer support. Compared to conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs.

Call centre CRM software comes with a long list of features. This includes call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also has interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another feature is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre scheduling software is evolving and extending to channels like email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Find the best call centre software for your business in Canada.

-----

## Products

1. [3CX](https://www.getapp.ca/software/103409/3cx) — 4.4/5 (468 reviews) — Web \& mobile-based (Android, iOS) communications system.
2. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (890 reviews) — 100% cloud phone for startups and SMEs
3. [Shelf](https://www.getapp.ca/software/109661/shelf) — 4.8/5 (106 reviews) — Cloud-based knowledge management solution
4. [Newfies-Dialer](https://www.getapp.ca/software/105253/newfies-dialer) — 5.0/5 (4 reviews) — Cloud callcenter for remote sales and customer communication
5. [VirtualPBX](https://www.getapp.ca/software/1127/business-voip) — 4.7/5 (38 reviews) — One simple plan. Everything included.
6. [Webex Suite](https://www.getapp.ca/software/10375/webex) — 4.4/5 (7416 reviews) — Cloud-based unified collaboration suite for enterprises
7. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4094 reviews) — AI powered customer service across all channels
8. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
9. [Zoho Desk](https://www.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
10. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
11. [RingEX](https://www.getapp.ca/software/105173/ringcentral-mvp) — 4.2/5 (1206 reviews) — RingEX - AI meets trusted communications
12. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
13. [Salesforce Service Cloud](https://www.getapp.ca/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
14. [Talkdesk](https://www.getapp.ca/software/100659/talkdesk) — 4.5/5 (734 reviews) — Customer Experience. Automated.
15. [CallHippo](https://www.getapp.ca/software/107461/callhippo) — 4.4/5 (693 reviews) — Cloud-based phone system for sales, support \& growing teams
16. [GoTo Connect](https://www.getapp.ca/software/103797/GoTo-Connect) — 4.5/5 (671 reviews) — The first-ever truly unified voice and video solution.
17. [ActivTrak](https://www.getapp.ca/software/110667/activtrak) — 4.5/5 (591 reviews) — Cloud-based platform for managing workforce intelligence
18. [NiCE CXone](https://www.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center software
19. [Dialpad](https://www.getapp.ca/software/103849/dialpad-sell) — 4.2/5 (570 reviews) — The AI-native platform where conversations become action.
20. [Agile CRM](https://www.getapp.ca/software/102073/agile-crm) — 4.1/5 (526 reviews) — Sales and marketing CRM for growing businesses
21. [Twilio](https://www.getapp.ca/software/90610/twilio-communications-platform) — 4.4/5 (512 reviews) — Build, Scale, and Operate Customized Communication Solutions
22. [HubSpot Sales Hub](https://www.getapp.ca/software/101107/hubspot-saleshub) — 4.5/5 (506 reviews) — Cloud-based sales CRM for teams of all sizes
23. [Aircall](https://www.getapp.ca/software/100333/aircall) — 4.2/5 (466 reviews) — Cloud-based phone \& AI comms for SMB \& mid-market
24. [Convoso](https://www.getapp.ca/software/8280/cloud-predictive-dialer) — 4.5/5 (395 reviews) — AI virtual agent for call center automation
25. [Vonage Business Communications](https://www.getapp.ca/software/102429/vonage-business) — 4.0/5 (321 reviews) — Cloud-based business VoIP phone service

-----

Page: 1 / 10\
Next: [Next page](https://www.getapp.ca/directory/275/call-center/pricing/free/software?page=2)

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)
- [Auto Dialer Software](https://www.getapp.ca/directory/1067/auto-dialer/software)
- [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/275/call-center/software)
- [All Categories](https://www.getapp.ca/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Canada","url":"https://www.getapp.ca/","@id":"https://www.getapp.ca/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.ca/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Call Centre Software","description":"Discover the most popular Free Call Centre Software tools and compare user ratings, pricing, features, and free demo versions.","url":"https://www.getapp.ca/directory/275/call-center/pricing/free/software","about":{"@id":"https://www.getapp.ca/directory/275/call-center/pricing/free/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.ca/directory/275/call-center/pricing/free/software#breadcrumblist"},"@id":"https://www.getapp.ca/directory/275/call-center/pricing/free/software#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.ca/directory/275/call-center/pricing/free/software#itemlist"},"publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"@id":"https://www.getapp.ca/directory/275/call-center/pricing/free/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Free Call Centre Software","position":2,"item":"https://www.getapp.ca/directory/275/call-center/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Top Free Call Centre Software Applications and Tools | GetApp Canada 2026","@context":"https://schema.org","@id":"https://www.getapp.ca/directory/275/call-center/pricing/free/software#itemlist","@type":"ItemList","itemListElement":[{"name":"3CX","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.getapp.ca/software/103409/3cx","@type":"ListItem"},{"name":"Ringover","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.getapp.ca/software/117547/ringover","@type":"ListItem"},{"name":"Shelf","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/03487fc8-e047-4c5b-9eea-766ead00c213.png","url":"https://www.getapp.ca/software/109661/shelf","@type":"ListItem"},{"name":"Newfies-Dialer","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d1a1e2b-a330-4988-a1ce-763f1e79152b.png","url":"https://www.getapp.ca/software/105253/newfies-dialer","@type":"ListItem"},{"name":"VirtualPBX","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75ec3caf-64c8-4e1d-8fa4-2bbb2c6c96cb.png","url":"https://www.getapp.ca/software/1127/business-voip","@type":"ListItem"},{"name":"Webex Suite","position":6,"image":"https://images.g2crowd.com/uploads/product/image/ced7ac8079efaa2bfefdea53d11f54bb/cisco-webex-suite.png","url":"https://www.getapp.ca/software/10375/webex","@type":"ListItem"},{"name":"Zendesk Suite","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.ca/software/9448/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":8,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.ca/software/10317/freshdesk","@type":"ListItem"},{"name":"Zoho Desk","position":9,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.ca/software/10036/zoho-desk","@type":"ListItem"},{"name":"LiveAgent","position":10,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"ListItem"},{"name":"RingEX","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3766495d-3c37-44ed-ae0c-4ccd24835955.png","url":"https://www.getapp.ca/software/105173/ringcentral-mvp","@type":"ListItem"},{"name":"Bitrix24","position":12,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.ca/software/90602/bitrix24","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.ca/software/91754/salesforce","@type":"ListItem"},{"name":"Talkdesk","position":14,"image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.getapp.ca/software/100659/talkdesk","@type":"ListItem"},{"name":"CallHippo","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.getapp.ca/software/107461/callhippo","@type":"ListItem"},{"name":"GoTo Connect","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420d013e-1667-4846-a909-0e533179fe7d.jpeg","url":"https://www.getapp.ca/software/103797/GoTo-Connect","@type":"ListItem"},{"name":"ActivTrak","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9cae89ed-a243-4669-b100-8251f130721a.png","url":"https://www.getapp.ca/software/110667/activtrak","@type":"ListItem"},{"name":"NiCE CXone","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.ca/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Dialpad","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.getapp.ca/software/103849/dialpad-sell","@type":"ListItem"},{"name":"Agile CRM","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.ca/software/102073/agile-crm","@type":"ListItem"},{"name":"Twilio","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8535c3-3270-467d-a3bf-db8b9a2d0fc3.png","url":"https://www.getapp.ca/software/90610/twilio-communications-platform","@type":"ListItem"},{"name":"HubSpot Sales Hub","position":22,"image":"https://images.g2crowd.com/uploads/product/image/92f791c125019514c13f2138425a640b/hubspot-sales-hub.png","url":"https://www.getapp.ca/software/101107/hubspot-saleshub","@type":"ListItem"},{"name":"Aircall","position":23,"image":"https://images.g2crowd.com/uploads/product/image/da24ab8969ae1c7989ab7867d0dd2142/aircall.png","url":"https://www.getapp.ca/software/100333/aircall","@type":"ListItem"},{"name":"Convoso","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.getapp.ca/software/8280/cloud-predictive-dialer","@type":"ListItem"},{"name":"Vonage Business Communications","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f9f3e9e0-d40d-45fc-a1d5-7bd28b6a54ff.png","url":"https://www.getapp.ca/software/102429/vonage-business","@type":"ListItem"}],"numberOfItems":25}
</script>