---
description: View GetApp's list to see the best-rated Windows Call Centre Software. We provide Canada business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Call Centre Software for Windows - Prices & Reviews | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software for Windows](https://www.getapp.ca/directory/275/call-center/software)

# Call Centre Software

Canonical: https://www.getapp.ca/directory/275/call-center/software

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> Call Centre Software are tools that help organizations manage their inbound and outbound communications with customers over the telephone. A call centre solution may be used for marketing, sales, product support, and customer queries. They automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records to review prior conversation logs before handling a call. They can also be used for follow-ups, feedback requests, and supervisor input through call barging and other techniques. Call centre systems can help streamline repetitive processes, give operators complete visibility into call logs and previous queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt customer support. Compared to conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs.

Call centre CRM software comes with a long list of features. This includes call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also has interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another feature is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre scheduling software is evolving and extending to channels like email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Find the best call centre software for your business in Canada.

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## Products

1. [3CX](https://www.getapp.ca/software/103409/3cx) — 4.4/5 (468 reviews) — Web \& mobile-based (Android, iOS) communications system.
2. [DialedIn CCaaS](https://www.getapp.ca/software/104279/callcenternow) — 4.8/5 (335 reviews) — Cloud-based contact center solution to streamline operations
3. [CallTools](https://www.getapp.ca/software/105001/call-center-software) — 4.8/5 (156 reviews) — All-in-one predictive dialer \& inbound call center solution
4. [VINSI](https://www.getapp.ca/software/2094164/vinsi) — 5.0/5 (10 reviews) — AI platform for voice agents \& customer ops
5. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (890 reviews) — 100% cloud phone for startups and SMEs
6. [Dialing Innovations Call Center Application Suite](https://www.getapp.ca/software/113229/call-center-applications) — 4.8/5 (14 reviews) — Predictive dialer \& call automation for call centers
7. [Newfies-Dialer](https://www.getapp.ca/software/105253/newfies-dialer) — 5.0/5 (4 reviews) — Cloud callcenter for remote sales and customer communication
8. [Webex Suite](https://www.getapp.ca/software/10375/webex) — 4.4/5 (7416 reviews) — Cloud-based unified collaboration suite for enterprises
9. [Zoho Desk](https://www.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
10. [RingEX](https://www.getapp.ca/software/105173/ringcentral-mvp) — 4.2/5 (1206 reviews) — RingEX - AI meets trusted communications
11. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
12. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (919 reviews) — Cloud AI platform for unified business communications
13. [Salesforce Service Cloud](https://www.getapp.ca/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
14. [Talkdesk](https://www.getapp.ca/software/100659/talkdesk) — 4.5/5 (734 reviews) — Customer Experience. Automated.
15. [CallHippo](https://www.getapp.ca/software/107461/callhippo) — 4.4/5 (693 reviews) — Cloud-based phone system for sales, support \& growing teams
16. [GoTo Connect](https://www.getapp.ca/software/103797/GoTo-Connect) — 4.5/5 (671 reviews) — The first-ever truly unified voice and video solution.
17. [ActivTrak](https://www.getapp.ca/software/110667/activtrak) — 4.5/5 (591 reviews) — Cloud-based platform for managing workforce intelligence
18. [NiCE CXone](https://www.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center software
19. [Dialpad](https://www.getapp.ca/software/103849/dialpad-sell) — 4.2/5 (570 reviews) — The AI-native platform where conversations become action.
20. [Agile CRM](https://www.getapp.ca/software/102073/agile-crm) — 4.1/5 (526 reviews) — Sales and marketing CRM for growing businesses
21. [Aircall](https://www.getapp.ca/software/100333/aircall) — 4.2/5 (466 reviews) — Cloud-based phone \& AI comms for SMB \& mid-market
22. [Vonage Business Communications](https://www.getapp.ca/software/102429/vonage-business) — 4.0/5 (321 reviews) — Cloud-based business VoIP phone service
23. [Kixie PowerCall & SMS](https://www.getapp.ca/software/104961/kixie-powercall) — 4.6/5 (295 reviews) — Cloud-based sales engagement platform for sales teams
24. [MiVoice Business](https://www.getapp.ca/software/91612/MiVoice-Business-Solution) — 4.2/5 (283 reviews) — AI-powered communications solutions for all industries
25. [CloudTalk](https://www.getapp.ca/software/114835/cloudtalk) — 4.4/5 (271 reviews) — Cloud-based call center software for sales and support teams

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Next: [Next page](https://www.getapp.ca/directory/275/call-center/deployment-options/windows/software?page=2)

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)
- [Auto Dialer Software](https://www.getapp.ca/directory/1067/auto-dialer/software)
- [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/275/call-center/software)
- [All Categories](https://www.getapp.ca/directory)

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