---
description: View GetApp's list to see the best-rated Mac Call Centre Software. We provide Canada business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Call Centre Software for Mac - Prices & Reviews | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software for Mac](https://www.getapp.ca/directory/275/call-center/software)

# Call Centre Software

Canonical: https://www.getapp.ca/directory/275/call-center/software

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> Call Centre Software are tools that help organizations manage their inbound and outbound communications with customers over the telephone. A call centre solution may be used for marketing, sales, product support, and customer queries. They automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records to review prior conversation logs before handling a call. They can also be used for follow-ups, feedback requests, and supervisor input through call barging and other techniques. Call centre systems can help streamline repetitive processes, give operators complete visibility into call logs and previous queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt customer support. Compared to conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs.

Call centre CRM software comes with a long list of features. This includes call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also has interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another feature is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre scheduling software is evolving and extending to channels like email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Find the best call centre software for your business in Canada.

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## Products

1. [3CX](https://www.getapp.ca/software/103409/3cx) — 4.4/5 (465 reviews) — Web \& mobile-based (Android, iOS) communications system.
2. [Aircall](https://www.getapp.ca/software/100333/aircall) — 4.2/5 (458 reviews) — AI powered customer communications platform
3. [CallTools](https://www.getapp.ca/software/105001/calltools) — 4.8/5 (155 reviews) — All-in-one predictive dialer \& inbound call center solution
4. [Wildix](https://www.getapp.ca/software/2045027/wildix) — 4.7/5 (209 reviews) — The First Sales-Oriented Unified Communications Solution.
5. [Zoho Voice](https://www.getapp.ca/software/2057395/zoho-voice) — 4.0/5 (46 reviews) — Cloud-based business phone for SMB sales and support teams
6. [JustCall](https://www.getapp.ca/software/2047760/justcall) — 4.1/5 (223 reviews) — AI-Powered Customer Communication for Sales \& Support Teams
7. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (858 reviews) — 100% cloud phone for startups and SMEs
8. [VICIdial](https://www.getapp.ca/software/110383/vicidial) — 4.7/5 (264 reviews) — Open source call center software with predictive dialer
9. [Dialing Innovations Call Center Application Suite](https://www.getapp.ca/software/113229/call-center-application) — 4.8/5 (14 reviews) — Predictive dialer \& call automation for call centers
10. [Webex Suite](https://www.getapp.ca/software/10375/webex) — 4.4/5 (7396 reviews) — One app for everything. And everyone.
11. [Zoho Desk](https://www.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
12. [RingEX](https://www.getapp.ca/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews) — RingEX - AI meets trusted communications
13. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (984 reviews) — All in one business management workspace
14. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (914 reviews) — AI-enabled solution to streamline business communication
15. [Salesforce Service Cloud](https://www.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — AI powered customer service management platform
16. [Talkdesk](https://www.getapp.ca/software/100659/talkdesk) — 4.5/5 (732 reviews) — Cloud-based contact center \& customer experience platform
17. [CallHippo](https://www.getapp.ca/software/107461/callhippo) — 4.4/5 (675 reviews) — Cloud-based phone system for sales, support \& growing teams
18. [GoTo Connect](https://www.getapp.ca/software/103797/goto-connect) — 4.5/5 (668 reviews) — The first-ever truly unified voice and video solution.
19. [CXone Mpower](https://www.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
20. [ActivTrak](https://www.getapp.ca/software/110667/activtrak) — 4.5/5 (577 reviews) — Cloud-based platform for managing workforce intelligence
21. [Dialpad](https://www.getapp.ca/software/103849/dialpad-sell) — 4.2/5 (562 reviews) — Cloud communications system for enterprise businesses
22. [Agile CRM](https://www.getapp.ca/software/102073/agile-crm) — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
23. [Five9](https://www.getapp.ca/software/91276/five9) — 4.2/5 (481 reviews) — Cloud contact and call center software
24. [Kixie PowerCall](https://www.getapp.ca/software/104961/kixie) — 4.6/5 (293 reviews) — More Connections, Better Conversations. AI-enhanced RevComms
25. [MiVoice Business Solution](https://www.getapp.ca/software/91612/mivoice-business-solution) — 4.2/5 (283 reviews) — AI-powered communications solutions for all industries

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## Related Categories

- [Business Phone Systems Software](https://www.getapp.ca/directory/1099/business-phone-systems/software)
- [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software)
- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/275/call-center/software)
- [All Categories](https://www.getapp.ca/directory)

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