---
description: View GetApp's list to see the best-rated Mac Call Centre Software. We provide Canada business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Call Centre Software for Mac - Prices & Reviews | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software for Mac](https://www.getapp.ca/directory/275/call-center/software)

# Call Centre Software

Canonical: https://www.getapp.ca/directory/275/call-center/software

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> Call Centre Software are tools that help organizations manage their inbound and outbound communications with customers over the telephone. A call centre solution may be used for marketing, sales, product support, and customer queries. They automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records to review prior conversation logs before handling a call. They can also be used for follow-ups, feedback requests, and supervisor input through call barging and other techniques. Call centre systems can help streamline repetitive processes, give operators complete visibility into call logs and previous queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt customer support. Compared to conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs.

Call centre CRM software comes with a long list of features. This includes call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also has interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another feature is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre scheduling software is evolving and extending to channels like email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Find the best call centre software for your business in Canada.

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## Products

1. [3CX](https://www.getapp.ca/software/103409/3cx) — 4.4/5 (467 reviews) — Web \& mobile-based (Android, iOS) communications system.
2. [Aircall](https://www.getapp.ca/software/100333/aircall) — 4.2/5 (461 reviews) — AI powered customer communications platform
3. [JustCall](https://www.getapp.ca/software/2047760/justcall) — 4.1/5 (224 reviews) — AI-Powered Business Communication for Sales \& Support Teams
4. [CallTools](https://www.getapp.ca/software/105001/calltools) — 4.8/5 (156 reviews) — All-in-one predictive dialer \& inbound call center solution
5. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (881 reviews) — 100% cloud phone for startups and SMEs
6. [Dialing Innovations Call Center Application Suite](https://www.getapp.ca/software/113229/call-center-application) — 4.8/5 (14 reviews) — Predictive dialer \& call automation for call centers
7. [VINSI](https://www.getapp.ca/software/2094164/vinsi) — 5.0/5 (10 reviews) — AI platform for voice agents \& customer ops
8. [VirtualPBX](https://www.getapp.ca/software/1127/virtual-pbx) — 4.7/5 (38 reviews) — One simple plan. Everything included.
9. [Webex Suite](https://www.getapp.ca/software/10375/webex) — 4.4/5 (7404 reviews) — One app for everything. And everyone.
10. [Zoho Desk](https://www.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
11. [RingEX](https://www.getapp.ca/software/105173/ringcentral-mvp) — 4.2/5 (1205 reviews) — RingEX - AI meets trusted communications
12. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (997 reviews) — All in one business management workspace
13. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (919 reviews) — AI-enabled solution to streamline business communication
14. [Salesforce Service Cloud](https://www.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (825 reviews) — AI powered customer service management platform
15. [Talkdesk](https://www.getapp.ca/software/100659/talkdesk) — 4.5/5 (733 reviews) — Cloud-based contact center \& customer experience platform
16. [CallHippo](https://www.getapp.ca/software/107461/callhippo) — 4.4/5 (686 reviews) — Cloud-based phone system for sales, support \& growing teams
17. [GoTo Connect](https://www.getapp.ca/software/103797/goto-connect) — 4.5/5 (669 reviews) — The first-ever truly unified voice and video solution.
18. [ActivTrak](https://www.getapp.ca/software/110667/activtrak) — 4.5/5 (591 reviews) — Cloud-based platform for managing workforce intelligence
19. [NiCE CXone](https://www.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
20. [Dialpad](https://www.getapp.ca/software/103849/dialpad-sell) — 4.2/5 (569 reviews) — Cloud communications system for enterprise businesses
21. [Agile CRM](https://www.getapp.ca/software/102073/agile-crm) — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
22. [Five9](https://www.getapp.ca/software/91276/five9) — 4.2/5 (484 reviews) — Cloud contact and call center software
23. [Kixie PowerCall](https://www.getapp.ca/software/104961/kixie) — 4.6/5 (295 reviews) — More Connections, Better Conversations. AI-enhanced RevComms
24. [MiVoice Business Solution](https://www.getapp.ca/software/91612/mivoice-business-solution) — 4.2/5 (283 reviews) — AI-powered communications solutions for all industries
25. [CloudTalk](https://www.getapp.ca/software/114835/cloudtalk) — 4.4/5 (269 reviews) — Cloud-based call center software for sales and support teams

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## Related Categories

- [Business Phone Systems Software](https://www.getapp.ca/directory/1099/business-phone-systems/software)
- [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software)
- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/275/call-center/software)
- [All Categories](https://www.getapp.ca/directory)

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