Here's our list of apps for Customer Satisfaction Software. Filters help you narrow down the results to find exactly what you’re looking for.

245 Software options

Momentive combines people-centric solutions with an agile, AI-powered platform to reshape your customer experience. Read more about Momentive
Measure customer satisfaction with an easy & intuitive tool dedicated to small-to-medium-sized companies. Survicate is a powerful survey, NPS, and feedback management software that helps you capture more customer feedback and improve customer satisfaction. ? Email, link, web, and mobile surveys Read more about Survicate
GetFeedback is easy-to-use online survey software designed to improve response rates. Read more about GetFeedback
VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale. Read more about VideoAsk
LiveAgent is a web-based help desk solution which enables the management of customer support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff. Read more about Sprinklr
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online Read more about GetMoreReviews
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value. Read more about SightMill
Key Survey is an enterprise survey solution that allows users to design surveys, collect responses and analyze data through advanced tools Read more about Key Survey
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction. Read more about HelpDesk
SurveyLegend enables you to create beautiful mobile-friendly surveys, forms, and polls with ease. Read more about SurveyLegend
Birdeye is the highest-rated all-in-one reputation and CX platform for local businesses and brands. Over 90k businesses use Birdeye’s platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales & thrive. Read more about Birdeye
monday sales CRM is the best customer satisfaction software to manage your customers' info and satisfaction. Digitize your forms and turn responses into workflows with monday.com's no-code platform. Quickly create forms, and embed them anywhere or share a link to get customer feedback instantly. Read more about monday sales CRM
Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers. Read more about Swell
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob
Custify is a cloud-based customer success platform designed to help SaaS businesses manage customer engagement and churn rate in the recurring revenue model. Key features include KPI tracking, activity creation, task assignment, client communications, and audience segmentation. Read more about Custify
Zoho CRM Plus is a unified customer experience platform that brings your sales, marketing, and customer service teams together on a single interface; centralizes customer and company data; and improves overall customer satisfaction. Key features include customer surveys, website live chat and chat b Read more about Zoho CRM Plus
Skilljar is the leading external LMS to drive product adoption, increase net retention, and lower cost to support. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment and CRM data integrations. Read more about Skilljar Customer Education
Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding. Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise. Read more about Thematic
Wonderflow is the simplest AI-based solution to analyze the Voice of the Customer and get insights on Ratings & Reviews. Read more about Wonderflow
IntouchSurvey is a survey tool designed to help multi-location businesses across retail, hospitality, grocery, & other sectors conduct electronic surveys for market research. The tool enables you to measure customer satisfaction scores, collect user feedback, retain existing & acquire new customer Read more about IntouchSurvey
PxidaCX empowers you to easily monitor customer satisfaction and benchmark it with your closest competitors to understand your strengths and weaknesses. You can see clear recommendations, updated in real time, on how to improve customer satisfaction. Read more about PxidaCX
Guest Satisfaction Surveys is a cloud-based customer satisfaction platform designed to help businesses capture guests’ feedback through custom surveys. It enables organizations to gain insights into guests’ behavior, create in-stay and post-stay surveys, and analyze positive or negative feedback to determine the impact on online reputation. Read more about Guest Satisfaction Surveys
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation. Read more about SurveyMonkey
Zendesk is the leading help desk software built for better customer experiences. Improve your CSAT scores by supporting your customers on any channel: text SMS, web, mobile app, phone, email, social media. Read more about Zendesk Suite
Intercom is an open channel between your business and your customers—in product, in the moment, and on their terms—creating an ongoing dialogue that enables you to make the most of every engagement across the customer journey. Read more about Intercom
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more Read more about Trustpilot
TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy. Read more about TeamSupport
Userlike is a unique software for live chat and customer messaging that allows businesses to win and nurture customers through website chat and messaging-apps like WhatsApp, Facebook Messenger, Telegram, Threema and SMS. Read more about Userlike
Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys, or something completely new. Read more about Typeform
Measure customer satisfaction with a Hotjar Survey. Set up an NPS survey on your website, or send an email to your customers to find out how likely they are to recommend you, and how you can improve the customer experience. Read more about Hotjar
Podium is a best-in-class messaging + payments platform for local businesses that generates leads, boosts online reputation, consolidates communication channels, creates SMS marketing campaigns and accepts payments - all from one location. Read more about Podium
Weave is the all-in-one customer communications and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Read more about Weave
Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting customer experiences. Read more about Yotpo
Every organization collects customer feedback, but very few act on it. Alchemer, formerly SurveyGizmo, takes the voice of the customer out of dashboards and puts it into the hands of your people. Alchemer is the only solution that helps you transform into a truly customer-centric organization. Read more about Alchemer
Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score. Read more about Nicereply
Pipefy is the Work Management platform that empowers do-ers to organize and control their work in a single place, allowing anyone to streamline and automate any process on their own. Read more about Pipefy
Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers Read more about Broadly
Grade.us is the review management software that helps marketers, agencies, SEOs and enterprises get great reviews on the important review sites with email and text drip campaigns. It monitors reviews across websites, and amplify the best reviews on website and social media channels. Read more about Grade.us
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions. Read more about Qualtrics CustomerXM
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
AidaForm is a cloud-based form builder for surverys, quizzes and feedback. Read more about AidaForm
Using the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers demanding B2B teams to achieve unparalleled service excellence. Read more about Vivantio
Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more Read more about Startquestion
Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights Read more about ReviewTrackers
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture Read more about Genesys Cloud CX
Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results. Read more about CheckMarket
123FormBuilder is the fastest way to create professional forms for web and mobile. The drag & drop form editor makes it simple to build custom contact forms, surveys, registration forms and order forms in just minutes, using your browser. No coding skills required. Read more about 123FormBuilder
Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls Read more about Lucky Orange

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