---
description: Quickly find and compare the leading Zoho Assist vs Instant Housecall alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zoho Assist vs Instant Housecall | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [Zoho Assist \<span\>vs\</span\> Instant Housecall](https://www.getapp.ca/compare/9913/132039/zoho-assist/vs/instant-housecall)

# Compare Zoho Assist vs Instant Housecall

Canonical: https://www.getapp.ca/compare/9913/132039/zoho-assist/vs/instant-housecall

> Detailed comparison between Zoho Assist and Instant Housecall. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho Assist | Instant Housecall |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1374 | 12 |
| **Starting Price** | ₹480.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online |

## Key features

### Zoho Assist

- API
- Access Controls/Permissions
- Chat/Messaging
- Customizable Reports
- Diagnostic Tools
- File Sharing Software
- File Transfer
- Real-Time Chat
- Remote Access/Control
- Remote Update/Installation
- Reporting/Analytics
- SSL Security
- Screen Sharing Software
- Self Service Portal
- Session Recording
- Session Transfer
- Support Ticket Management
- Surveys & Feedback
- Troubleshooting
- Unattended Access

### Instant Housecall

- API
- Access Controls/Permissions
- Chat/Messaging
- Customizable Reports
- Diagnostic Tools
- File Sharing Software
- File Transfer
- Real-Time Chat
- Remote Access/Control
- Remote Update/Installation
- Reporting/Analytics
- SSL Security
- Screen Sharing Software
- Self Service Portal
- Session Recording
- Session Transfer
- Support Ticket Management
- Surveys & Feedback
- Troubleshooting
- Unattended Access

## Links

- [View Zoho Assist Profile](https://www.getapp.ca/software/9913/zoho-assist)
- [View Instant Housecall Profile](https://www.getapp.ca/software/132039/instant-housecall)
- [View Original Comparison](https://www.getapp.ca/compare/9913/132039/zoho-assist/vs/instant-housecall)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Zoho Assist vs Instant Housecall | GetApp Canada 2026","description":"Quickly find and compare the leading Zoho Assist vs Instant Housecall alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/9913/132039/zoho-assist/vs/instant-housecall","about":[{"@id":"https://www.getapp.ca/software/9913/zoho-assist#software"},{"@id":"https://www.getapp.ca/software/132039/instant-housecall#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/9913/132039/zoho-assist/vs/instant-housecall#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/9913/132039/zoho-assist/vs/instant-housecall#webpage","isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"Zoho Assist","description":"Zoho Assist is a instant remote support software for customer support. The cloud-based platform allows users to access the remote desktop of their customers, share screens, or manage unattended computers in order to aid with IT, MSP, or general customer issues. Zoho Assist is a one-stop solution for remote support, screen sharing, and remote access. \n\nFeatures of the Zoho Assist platform include the ability to provide on-demand remote support to clients, gain unattended remote access, transfer files, carry out voice and video chat, reboot and reconnect remote computer systems, and provide suport across multiple monitors. Through remote desktop connection, support staff are able to troubleshoot issues on remote PCs, laptops, mobile devices, and servers.\n\nZoho Assist requires no prior installation of any software and can be run entirely in a web browser. It's crafted for outsourced and MSP IT support, customer support, and IT help desks. Zoho Assist supports all major operating systems and works well with firewalls and proxies. The Zoho Assist mobile app allows users to carry out a remote session from their mobile device.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b41f97d8-7d53-4de6-acde-3cbe1fa596d5.png","url":"https://www.getapp.ca/software/9913/zoho-assist","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/9913/zoho-assist#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1374},"offers":{"price":"480","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Instant Housecall","description":"Instant Housecall is a remote IT support platform for small to medium sized businesses, computer technicians, managed service providers, and IT businesses. Features include unattended remote access, SMS alerts, automated repairs, real-time chat, multi-monitor support, payment processing, and more.\n\nWith Instant Housecall, IT technicians can take full control of customer computers for diagnoses and repairs once given access by the customer. If a technician is unavailable at the time of a service request, customers can grant a 12-hour time period for technicians to have unattended computer access in their absence. In the case of no available technicians, customers can leave a message with details of the issue or opt-in to be automatically connected to the next available agent. With automatic SMS alerts, technicians are notified in real-time of waiting customers, helping reduce customer wait times. \n\nThe auto-repair feature within Instant Housecall facilitates the resolution of common issues including malware removal, standard Windows repairs, mass process termination, and general troubleshooting and maintenance. At the end of each session, technicians can remove all software related to the customer, upholding client data protection and privacy standards. \n\nThe drag and drop functionality enables technicians to send files to customers, with real-time chat providing a full audit trail of customer and technician communications and activity. Technicians can attend up to 10 customers at once, helping reduce customer wait time and allowing for ongoing diagnostics and repairs. Additionally, estimates can be issued to customers once technicians have completed diagnoses, and customers can complete payments directly in the platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6893fa7b-81f2-497d-9872-68e79aab2922.png","url":"https://www.getapp.ca/software/132039/instant-housecall","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/132039/instant-housecall#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":12},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/563/remote-support/software","@type":"ListItem"},{"name":"Zoho Assist vs Instant Housecall","position":3,"item":"https://www.getapp.ca/compare/9913/132039/zoho-assist/vs/instant-housecall","@type":"ListItem"}],"@id":"https://www.getapp.ca/compare/9913/132039/zoho-assist/vs/instant-housecall#breadcrumblist"}]}
</script>