---
description: Quickly find and compare the leading Zoho CRM vs Salesforce for Retail alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zoho CRM vs Salesforce for Retail | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zoho CRM \<span\>vs\</span\> Salesforce for Retail](https://www.getapp.ca/compare/9908/2046027/zoho-crm/vs/salesforce-retail-crm)

# Compare Zoho CRM vs Salesforce for Retail

Canonical: https://www.getapp.ca/compare/9908/2046027/zoho-crm/vs/salesforce-retail-crm

> Detailed comparison between Zoho CRM and Salesforce for Retail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Salesforce for Retail |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 6964 | 12 |
| **Starting Price** | US$14.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Zoho CRM

- API
- Activity Dashboard
- CRM Software
- Communication Management
- Contact Management Software
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing Software
- Forecasting
- Lead Management Software
- Live Chat Software
- Multi-Currency
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Rewards Management
- eCommerce Management

### Salesforce for Retail

- API
- Activity Dashboard
- CRM Software
- Communication Management
- Contact Management Software
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing Software
- Forecasting
- Lead Management Software
- Live Chat Software
- Multi-Currency
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Rewards Management
- eCommerce Management

## Links

- [View Zoho CRM Profile](https://www.getapp.ca/software/9908/zoho-crm)
- [View Salesforce for Retail Profile](https://www.getapp.ca/software/2046027/salesforce-retail-crm)
- [View Original Comparison](https://www.getapp.ca/compare/9908/2046027/zoho-crm/vs/salesforce-retail-crm)

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