---
description: Quickly find and compare the leading Zoho CRM vs Shape alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zoho CRM vs Shape | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zoho CRM \<span\>vs\</span\> Shape](https://www.getapp.ca/compare/9908/115787/zoho-crm/vs/shape)

# Compare Zoho CRM vs Shape

Canonical: https://www.getapp.ca/compare/9908/115787/zoho-crm/vs/shape

> Detailed comparison between Zoho CRM and Shape. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Shape |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 6964 | 44 |
| **Starting Price** | US$14.00 | US$119.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Zoho CRM

- API
- Activity Tracking
- Calendar/Reminder System
- Chat/Messaging
- Client Management
- Contract/License Management
- Customer Database
- Customizable Reports
- Deal Management
- Lead Qualification
- Product Catalog
- Proposal Generation
- Referral Tracking
- Relationship Tracking
- Reminders
- Scheduling Software
- Segmentation
- Social Media Integration
- Web-based Deployment
- Workflow Management Software

### Shape

- API
- Activity Tracking
- Calendar/Reminder System
- Chat/Messaging
- Client Management
- Contract/License Management
- Customer Database
- Customizable Reports
- Deal Management
- Lead Qualification
- Product Catalog
- Proposal Generation
- Referral Tracking
- Relationship Tracking
- Reminders
- Scheduling Software
- Segmentation
- Social Media Integration
- Web-based Deployment
- Workflow Management Software

## Links

- [View Zoho CRM Profile](https://www.getapp.ca/software/9908/zoho-crm)
- [View Shape Profile](https://www.getapp.ca/software/115787/shape)
- [View Original Comparison](https://www.getapp.ca/compare/9908/115787/zoho-crm/vs/shape)

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