---
description: Quickly find and compare the leading LiveOps vs LiveAgent alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveOps vs LiveAgent | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [LiveOps \<span\>vs\</span\> LiveAgent](https://www.getapp.ca/compare/943/91301/on-demand-contact-center/vs/liveagent)

# Compare LiveOps vs LiveAgent

Canonical: https://www.getapp.ca/compare/943/91301/on-demand-contact-center/vs/liveagent

> Detailed comparison between LiveOps and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveOps | LiveAgent |
| **Overall rating** | 3.7/5 | 4.7/5 |
| **Total Reviews** | 6 | 1753 |
| **Starting Price** | US$95.00 | US$15.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveOps

- API
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Recording Software
- Call Routing
- Call Scripting
- Chat/Messaging
- IVR
- On-Demand Recording
- Queue Management
- Recording

### LiveAgent

- API
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Recording Software
- Call Routing
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customer Engagement Software
- Email Monitoring
- IVR
- Natural Language Processing
- On-Demand Recording
- Onboarding Software
- Queue Management
- Recording

## Links

- [View LiveOps Profile](https://www.getapp.ca/software/943/on-demand-contact-center)
- [View LiveAgent Profile](https://www.getapp.ca/software/91301/liveagent)
- [View Original Comparison](https://www.getapp.ca/compare/943/91301/on-demand-contact-center/vs/liveagent)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveOps vs LiveAgent | GetApp Canada 2026","description":"Quickly find and compare the leading LiveOps vs LiveAgent alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/943/91301/on-demand-contact-center/vs/liveagent","about":[{"@id":"https://www.getapp.ca/software/943/on-demand-contact-center#software"},{"@id":"https://www.getapp.ca/software/91301/liveagent#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/943/91301/on-demand-contact-center/vs/liveagent#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/943/91301/on-demand-contact-center/vs/liveagent#webpage","isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"LiveOps","description":"LiveOps gives you cloud flexibility, intelligent multichannel routing, real-time reporting and interaction recording across every channel – voice, email, web chat, social (including Twitter and Facebook) and SMS – along with a customer interaction database that gives you a 360-degree view of the customer front and center. And all of it delivered to the highest cloud security standards. \n\nBuilt on this platform and integrated in the same easy-to-use multichannel agent desktop is a comprehensive suite of LiveOps Applications developed to optimize your contact center performance and enhance your customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4eb58ab6-bb56-47f6-9245-86be3b90e646.png","url":"https://www.getapp.ca/software/943/on-demand-contact-center","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/943/on-demand-contact-center#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.7,"bestRating":5,"ratingCount":6},"offers":{"price":"95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/289/ivr/software","@type":"ListItem"},{"name":"LiveOps vs LiveAgent","position":3,"item":"https://www.getapp.ca/compare/943/91301/on-demand-contact-center/vs/liveagent","@type":"ListItem"}],"@id":"https://www.getapp.ca/compare/943/91301/on-demand-contact-center/vs/liveagent#breadcrumblist"}]}
</script>
