---
description: Quickly find and compare the leading JIRA Service Management vs ScriptRunner for Jira alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare JIRA Service Management vs ScriptRunner for Jira | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [JIRA Service Management \<span\>vs\</span\> ScriptRunner for Jira](https://www.getapp.ca/compare/91811/147275/jira-service-management/vs/scriptrunner-for-jira)

# Compare JIRA Service Management vs ScriptRunner for Jira

Canonical: https://www.getapp.ca/compare/91811/147275/jira-service-management/vs/scriptrunner-for-jira

> Detailed comparison between JIRA Service Management and ScriptRunner for Jira. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JIRA Service Management | ScriptRunner for Jira |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 763 | 4 |
| **Starting Price** | US$20.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### JIRA Service Management

- API
- Access Controls/Permissions
- Agile Methodologies
- Alerts/Escalation
- Assignment Management
- Collaboration Tools
- Commenting/Notes
- Customizable Forms
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking Software
- Prioritization
- Project Management Software
- Projections
- Reporting & Statistics
- Task Management Software
- Third-Party Integrations
- Ticket Management
- Workflow Management Software

### ScriptRunner for Jira

- API
- Access Controls/Permissions
- Agile Methodologies
- Alerts/Escalation
- Assignment Management
- Collaboration Tools
- Commenting/Notes
- Customizable Forms
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking Software
- Prioritization
- Project Management Software
- Projections
- Reporting & Statistics
- Task Management Software
- Third-Party Integrations
- Ticket Management
- Workflow Management Software

## Links

- [View JIRA Service Management Profile](https://www.getapp.ca/software/91811/jira-service-management)
- [View ScriptRunner for Jira Profile](https://www.getapp.ca/software/147275/scriptrunner-for-jira)
- [View Original Comparison](https://www.getapp.ca/compare/91811/147275/jira-service-management/vs/scriptrunner-for-jira)

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