---
description: Quickly find and compare the leading Salesforce Service Cloud vs ActivEngage alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Salesforce Service Cloud vs ActivEngage | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Salesforce Service Cloud \<span\>vs\</span\> ActivEngage](https://www.getapp.ca/compare/91754/131635/salesforce-1-service-cloud/vs/activengage)

# Compare Salesforce Service Cloud vs ActivEngage

Canonical: https://www.getapp.ca/compare/91754/131635/salesforce-1-service-cloud/vs/activengage

> Detailed comparison between Salesforce Service Cloud and ActivEngage. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | ActivEngage |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 824 | 3 |
| **Starting Price** | US$25.00 | US$99.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Service Cloud

- Activity Dashboard
- Activity Tracking
- CRM Software
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Content Management System (CMS) Software
- Customer History
- Equipment Maintenance Software
- Interaction Tracking
- Live Chat Software
- Monitoring
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software
- Service History
- Third-Party Integrations
- Transfers/Routing

### ActivEngage

- Activity Dashboard
- Activity Tracking
- CRM Software
- Chat/Messaging
- Communication Management
- Customer History
- Interaction Tracking
- Live Chat Software
- Monitoring
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Transfers/Routing

## Links

- [View Salesforce Service Cloud Profile](https://www.getapp.ca/software/91754/salesforce-1-service-cloud)
- [View ActivEngage Profile](https://www.getapp.ca/software/131635/activengage)
- [View Original Comparison](https://www.getapp.ca/compare/91754/131635/salesforce-1-service-cloud/vs/activengage)

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