---
description: Quickly find and compare the leading GetFeedback vs Delighted alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare GetFeedback vs Delighted | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [GetFeedback \<span\>vs\</span\> Delighted](https://www.getapp.ca/compare/91575/117403/getfeedback/vs/delighted)

# Compare GetFeedback vs Delighted

Canonical: https://www.getapp.ca/compare/91575/117403/getfeedback/vs/delighted

> Detailed comparison between GetFeedback and Delighted. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | GetFeedback | Delighted |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 53 | 57 |
| **Starting Price** | US$50.00 | US$134.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### GetFeedback

- API
- Chat/Messaging
- Customizable Reports
- Data Analysis Tools
- Engagement Tracking
- Knowledge Management Software
- Mobile Survey
- Multi-Channel Communication
- Offline Response Collection
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Response Quotas
- SSL Security
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### Delighted

- API
- Chat/Messaging
- Customizable Reports
- Data Analysis Tools
- Engagement Tracking
- Knowledge Management Software
- Mobile Survey
- Multi-Channel Communication
- Offline Response Collection
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Response Quotas
- SSL Security
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View GetFeedback Profile](https://www.getapp.ca/software/91575/getfeedback)
- [View Delighted Profile](https://www.getapp.ca/software/117403/delighted)
- [View Original Comparison](https://www.getapp.ca/compare/91575/117403/getfeedback/vs/delighted)

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