---
description: Quickly find and compare the leading PagerDuty vs OpsGenie alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare PagerDuty vs OpsGenie | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/1415/incident-management/software) > [PagerDuty \<span\>vs\</span\> OpsGenie](https://www.getapp.ca/compare/91574/103249/pagerduty/vs/opsgenie)

# Compare PagerDuty vs OpsGenie

Canonical: https://www.getapp.ca/compare/91574/103249/pagerduty/vs/opsgenie

> Detailed comparison between PagerDuty and OpsGenie. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | PagerDuty | OpsGenie |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 221 | 156 |
| **Starting Price** | US$10.00 | US$11.55 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### PagerDuty

- API
- Alerts/Escalation
- CPU Monitoring
- Dashboard Software
- Email Alerts
- Email Management Software
- Event Logs
- Incident Management Software
- Incident Reporting
- Issue Tracking Software
- Mail Server Monitoring
- Mobile Alerts
- Monitoring
- On Call Scheduling
- Prioritization
- Reminders
- Root Cause Analysis
- Scheduling Software
- Service Level Agreement (SLA) Management
- Single Sign On Software

### OpsGenie

- API
- Alerts/Escalation
- CPU Monitoring
- Dashboard Software
- Email Alerts
- Email Management Software
- Event Logs
- Incident Management Software
- Incident Reporting
- Issue Tracking Software
- Mail Server Monitoring
- Mobile Alerts
- Monitoring
- On Call Scheduling
- Prioritization
- Reminders
- Root Cause Analysis
- Scheduling Software
- Service Level Agreement (SLA) Management
- Single Sign On Software

## Links

- [View PagerDuty Profile](https://www.getapp.ca/software/91574/pagerduty)
- [View OpsGenie Profile](https://www.getapp.ca/software/103249/opsgenie)
- [View Original Comparison](https://www.getapp.ca/compare/91574/103249/pagerduty/vs/opsgenie)

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