---
description: Quickly find and compare the leading ServiceNow vs ScreenConnect alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ServiceNow vs ScreenConnect | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Data Center Management Software](/directory/277/data-center-management/software) > [ServiceNow \<span\>vs\</span\> ScreenConnect](https://www.getapp.ca/compare/9156/102389/servicenow/vs/connectwise-control)

# Compare ServiceNow vs ScreenConnect

Canonical: https://www.getapp.ca/compare/9156/102389/servicenow/vs/connectwise-control

> Detailed comparison between ServiceNow and ScreenConnect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | ScreenConnect |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 350 | 1896 |
| **Starting Price** | US$100.00 | US$30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### ServiceNow

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Asset Tracking Software
- Compliance Management
- Customizable Branding
- Dashboard Software
- Data Import/Export
- Email Management Software
- Monitoring
- Real-Time Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Self Service Portal
- Surveys & Feedback
- Task Management Software

### ScreenConnect

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Compliance Management
- Customizable Branding
- Dashboard Software
- Data Import/Export
- Email Management Software
- Monitoring
- Real-Time Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software
- Search/Filter
- Self Service Portal
- Surveys & Feedback
- Task Management Software

## Links

- [View ServiceNow Profile](https://www.getapp.ca/software/9156/servicenow)
- [View ScreenConnect Profile](https://www.getapp.ca/software/102389/connectwise-control)
- [View Original Comparison](https://www.getapp.ca/compare/9156/102389/servicenow/vs/connectwise-control)

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