---
description: Quickly find and compare the leading Looker vs Medallia Digital Experience Analytics alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Looker vs Medallia Digital Experience Analytics | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [KPI Software](/directory/3367/kpi-software/software) > [Looker \<span\>vs\</span\> Medallia Digital Experience Analytics](https://www.getapp.ca/compare/91545/2046970/looker/vs/decibel)

# Compare Looker vs Medallia Digital Experience Analytics

Canonical: https://www.getapp.ca/compare/91545/2046970/looker/vs/decibel

> Detailed comparison between Looker and Medallia Digital Experience Analytics. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Looker | Medallia Digital Experience Analytics |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 282 | 0 |
| **Starting Price** | US$2,000.00 | US$1,400.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Looker

- API
- Attribution Modeling
- Collaboration Tools
- Dashboard Software
- Data Dictionary Management
- Data Visualization Software
- High Volume Processing
- Integration into Third Party Applications
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Private Dashboards
- Regression Analysis
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Time on Site Tracking
- User Interaction Tracking
- Visual Analytics

### Medallia Digital Experience Analytics

- API
- Collaboration Tools
- Content Management System (CMS) Software
- Dashboard Software
- Data Visualization Software
- Multi-Channel Data Collection
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Time on Site Tracking
- User Interaction Tracking
- Visual Analytics

## Links

- [View Looker Profile](https://www.getapp.ca/software/91545/looker)
- [View Medallia Digital Experience Analytics Profile](https://www.getapp.ca/software/2046970/decibel)
- [View Original Comparison](https://www.getapp.ca/compare/91545/2046970/looker/vs/decibel)

-----

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