---
description: Quickly find and compare the leading Dealertrack DMS vs Salesforce Service Cloud alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Dealertrack DMS vs Salesforce Service Cloud | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Auto Dealer Management Software](/directory/201/auto-dealers/software) > [Dealertrack DMS \<span\>vs\</span\> Salesforce Service Cloud](https://www.getapp.ca/compare/91401/91754/dealer-management-solutions/vs/salesforce-1-service-cloud)

# Compare Dealertrack DMS vs Salesforce Service Cloud

Canonical: https://www.getapp.ca/compare/91401/91754/dealer-management-solutions/vs/salesforce-1-service-cloud

> Detailed comparison between Dealertrack DMS and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dealertrack DMS | Salesforce Service Cloud |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 116 | 820 |
| **Starting Price** | - | US$25.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Dealertrack DMS

- API
- Activity Dashboard
- Appointment Management
- Contact Database
- Customer Database
- Customer History
- Customizable Reports
- Dashboard Software
- Document Management Software
- Document Storage
- Inventory Management Software
- Performance Metrics
- Quotes/Estimates
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Website Integration

### Salesforce Service Cloud

- API
- Activity Dashboard
- Appointment Management
- Contact Database
- Customer Database
- Customer History
- Customizable Reports
- Dashboard Software
- Document Management Software
- Document Storage
- Inventory Management Software
- Performance Metrics
- Quotes/Estimates
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software
- Third-Party Integrations
- Website Integration

## Links

- [View Dealertrack DMS Profile](https://www.getapp.ca/software/91401/dealer-management-solutions)
- [View Salesforce Service Cloud Profile](https://www.getapp.ca/software/91754/salesforce-1-service-cloud)
- [View Original Comparison](https://www.getapp.ca/compare/91401/91754/dealer-management-solutions/vs/salesforce-1-service-cloud)

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