---
description: Quickly find and compare the leading Freshservice vs Domotz alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshservice vs Domotz | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/325/it-asset-management/software) > [Freshservice \<span\>vs\</span\> Domotz](https://www.getapp.ca/compare/91351/116795/freshservice/vs/domotz-pro)

# Compare Freshservice vs Domotz

Canonical: https://www.getapp.ca/compare/91351/116795/freshservice/vs/domotz-pro

> Detailed comparison between Freshservice and Domotz. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshservice | Domotz |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 802 | 126 |
| **Starting Price** | US$19.00 | US$1.50 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshservice

- API
- Access Controls/Permissions
- Activity Tracking
- Audit Trail
- Change Management Software
- Customizable Reports
- Event Logs
- IT Asset Management Software
- IT Reporting
- Inventory Management Software
- Issue Management
- Knowledge Management Software
- Monitoring
- Performance Metrics
- Real-Time Data
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Ticket Management

### Domotz

- API
- Access Controls/Permissions
- Activity Tracking
- Audit Trail
- Change Management Software
- Customizable Reports
- Event Logs
- IT Asset Management Software
- IT Reporting
- Inventory Management Software
- Issue Management
- Knowledge Management Software
- Monitoring
- Performance Metrics
- Real-Time Data
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Ticket Management

## Links

- [View Freshservice Profile](https://www.getapp.ca/software/91351/freshservice)
- [View Domotz Profile](https://www.getapp.ca/software/116795/domotz-pro)
- [View Original Comparison](https://www.getapp.ca/compare/91351/116795/freshservice/vs/domotz-pro)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Freshservice vs Domotz | GetApp Canada 2026","description":"Quickly find and compare the leading Freshservice vs Domotz alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/91351/116795/freshservice/vs/domotz-pro","about":[{"@id":"https://www.getapp.ca/software/91351/freshservice#software"},{"@id":"https://www.getapp.ca/software/116795/domotz-pro#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/91351/116795/freshservice/vs/domotz-pro#breadcrumblist"},"@id":"https://www.getapp.ca/compare/91351/116795/freshservice/vs/domotz-pro#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"Freshservice","description":"Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that need to move fast without sacrificing control. Freshworks is named a Leader in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, recognition we believe reflects our strategic platform investments, product enhancements shaped by customer feedback, and strong visibility among ITSM buyers.\n\nBy bringing ITSM, ITOM, ITAM, and enterprise service management together on one platform with a shared data and context model, Freshservice reduces the fragmentation and tool sprawl that slow teams down, creating a more consistent source of truth across services, assets, and infrastructure. IT teams gain visibility into their environment through automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends service delivery to HR, finance, and facilities, giving business teams a consistent and efficient service experience without requiring separate tools.\n\nFreshservice includes Freddy AI, a domain-specific AI layer that helps agents resolve issues faster, automates employee service requests, and gives leaders insights to make better decisions. Embedded across service workflows, Freddy AI acts as a force multiplier for teams by helping reduce repetitive work, accelerate resolution, and surface patterns and risks earlier. The result is faster, more informed service operations that help teams become more proactive while maintaining the governance and control the business requires.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9198c5f7-1454-48b6-9b59-a7e2b05a451e.png","url":"https://www.getapp.ca/software/91351/freshservice","@id":"https://www.getapp.ca/software/91351/freshservice#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":802,"ratingValue":4.6},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Domotz","description":"Domotz is a network monitoring and management platform designed for MSPs, IT professionals, system integrators, and enterprises that need complete visibility and operational control across distributed networks.\n\nStart with Free Discovery to automatically identify devices, map network topology, and surface critical insights using real production data. No credit card is required. Free Discovery allows you to evaluate your environment, uncover risks, and understand device health before making a purchasing decision.\n\nWhen you are ready to move forward, Domotz offers simple and transparent pricing at $1.50 per device per month. Every monitored device includes full access to the platform. There are no feature tiers, no limits on users, and no hidden fees. All capabilities are available from day one.\n\nDomotz enables continuous monitoring and operational management of routers, switches, firewalls, access points, servers, cameras, printers, and IoT devices. Devices are automatically discovered and classified across multiple networks. Proactive alerts and insights help teams identify and resolve issues before they impact users.\n\nThe platform integrates with more than 500 tools, including PSA platforms, documentation systems, automation tools, and leading network vendors. Unlimited users are supported with role based access, allowing teams to collaborate securely and efficiently.\n\nDomotz is built to scale from a single site to thousands of devices across multiple locations. Devices can be added or removed at any time, networks can be managed centrally, and subscriptions can be canceled whenever needed. Domotz delivers enterprise grade network monitoring and management while remaining easy to deploy and operate.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e305a99a-e59c-47cf-970c-9780a2786c34.png","url":"https://www.getapp.ca/software/116795/domotz-pro","@id":"https://www.getapp.ca/software/116795/domotz-pro#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":126,"ratingValue":4.9},"offers":{"price":"1.5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ca/compare/91351/116795/freshservice/vs/domotz-pro#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Asset Management Software","position":2,"item":"/directory/325/it-asset-management/software","@type":"ListItem"},{"name":"Freshservice vs Domotz","position":3,"item":"https://www.getapp.ca/compare/91351/116795/freshservice/vs/domotz-pro","@type":"ListItem"}]}]}
</script>