---
description: Quickly find and compare the leading Freshservice vs Dezide alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshservice vs Dezide | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshservice \<span\>vs\</span\> Dezide](https://www.getapp.ca/compare/91351/101063/freshservice/vs/dezide)

# Compare Freshservice vs Dezide

Canonical: https://www.getapp.ca/compare/91351/101063/freshservice/vs/dezide

> Detailed comparison between Freshservice and Dezide. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | Dezide |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 687 | 5 |
| **Starting Price** | US$19.00 | €49.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Freshservice

- API
- Alerts/Escalation
- Asset Tracking Software
- Automated Discovery
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customizable Reports
- For IT Project Management
- Full Text Search
- Issue Scheduling
- Knowledge Base Management
- Onboarding Software
- Requirements Management Software
- Risk Analysis
- Scheduling Software
- Search
- Self Service Portal

### Dezide

- API
- Alerts/Escalation
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Full Text Search
- Knowledge Base Management
- Search
- Self Service Portal

## Links

- [View Freshservice Profile](https://www.getapp.ca/software/91351/freshservice)
- [View Dezide Profile](https://www.getapp.ca/software/101063/dezide)
- [View Original Comparison](https://www.getapp.ca/compare/91351/101063/freshservice/vs/dezide)

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