---
description: Quickly find and compare the leading LiveAgent vs 2Chat alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs 2Chat | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> 2Chat](https://www.getapp.ca/compare/91301/2074995/liveagent/vs/2chat)

# Compare LiveAgent vs 2Chat

Canonical: https://www.getapp.ca/compare/91301/2074995/liveagent/vs/2chat

> Detailed comparison between LiveAgent and 2Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | 2Chat |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1753 | 23 |
| **Starting Price** | US$15.00 | US$40.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Dashboard
- Autoresponders
- Blended Call Center
- Call Tracking Metrics
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customer Engagement Software
- Customizable Reports
- Email Monitoring
- Mobile Access
- Natural Language Processing
- Onboarding Software
- Search/Filter
- Transcripts/Chat History
- Transfers/Routing

### 2Chat

- API
- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Mobile Access
- Search/Filter
- Transcripts/Chat History

## Links

- [View LiveAgent Profile](https://www.getapp.ca/software/91301/liveagent)
- [View 2Chat Profile](https://www.getapp.ca/software/2074995/2chat)
- [View Original Comparison](https://www.getapp.ca/compare/91301/2074995/liveagent/vs/2chat)

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