---
description: Quickly find and compare the leading LiveAgent vs Pilot alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs Pilot | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> Pilot](https://www.getapp.ca/compare/91301/2073978/liveagent/vs/pilot-2)

# Compare LiveAgent vs Pilot

Canonical: https://www.getapp.ca/compare/91301/2073978/liveagent/vs/pilot-2

> Detailed comparison between LiveAgent and Pilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Pilot |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1753 | 0 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### LiveAgent

- API
- Catalog Management
- Chatbot Software
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customizable Branding
- Customizable Templates
- Document Storage
- Email Monitoring
- Feedback Management
- Full Text Search
- Knowledge Management Software
- Live Chat Software
- Onboarding Software
- Online Forums
- Self Service Portal
- Text Editing
- Third-Party Integrations
- Website Integration

### Pilot

- API
- Catalog Management
- Chatbot Software
- Collaboration Tools
- Commenting/Notes
- Customizable Branding
- Customizable Templates
- Document Storage
- Feedback Management
- Full Text Search
- Knowledge Management Software
- Live Chat Software
- Online Forums
- Self Service Portal
- Text Editing
- Third-Party Integrations
- Website Integration

## Links

- [View LiveAgent Profile](https://www.getapp.ca/software/91301/liveagent)
- [View Pilot Profile](https://www.getapp.ca/software/2073978/pilot-2)
- [View Original Comparison](https://www.getapp.ca/compare/91301/2073978/liveagent/vs/pilot-2)

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