---
description: Quickly find and compare the leading LiveAgent vs Zoom Contact Center alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs Zoom Contact Center | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> Zoom Contact Center](https://www.getapp.ca/compare/91301/2073726/liveagent/vs/zoom-contact-center)

# Compare LiveAgent vs Zoom Contact Center

Canonical: https://www.getapp.ca/compare/91301/2073726/liveagent/vs/zoom-contact-center

> Detailed comparison between LiveAgent and Zoom Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Zoom Contact Center |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1753 | 1 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### LiveAgent

- Automated Routing
- Blended Call Center
- Call Tracking Metrics
- Chatbot Software
- Computer Telephony Integration
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customer Engagement Software
- Customizable Reports
- Email Monitoring
- IVR
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Onboarding Software
- Real-Time Data
- Recording
- Support Ticket Management
- Task Automation
- Transfers/Routing

### Zoom Contact Center

- Automated Routing
- Chatbot Software
- IVR
- Multi-Channel Communication

## Links

- [View LiveAgent Profile](https://www.getapp.ca/software/91301/liveagent)
- [View Zoom Contact Center Profile](https://www.getapp.ca/software/2073726/zoom-contact-center)
- [View Original Comparison](https://www.getapp.ca/compare/91301/2073726/liveagent/vs/zoom-contact-center)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs Zoom Contact Center | GetApp Canada 2026","description":"Quickly find and compare the leading LiveAgent vs Zoom Contact Center alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/91301/2073726/liveagent/vs/zoom-contact-center","about":[{"@id":"https://www.getapp.ca/software/91301/liveagent#software"},{"@id":"https://www.getapp.ca/software/2073726/zoom-contact-center#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/91301/2073726/liveagent/vs/zoom-contact-center#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/91301/2073726/liveagent/vs/zoom-contact-center#webpage","isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Zoom Contact Center","description":"Zoom Contact Center is an AI-powered Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom’s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/06de8f96-c3d1-472e-82f0-d307247d2a86.png","url":"https://www.getapp.ca/software/2073726/zoom-contact-center","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2073726/zoom-contact-center#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Zoom Contact Center","position":3,"item":"https://www.getapp.ca/compare/91301/2073726/liveagent/vs/zoom-contact-center","@type":"ListItem"}],"@id":"https://www.getapp.ca/compare/91301/2073726/liveagent/vs/zoom-contact-center#breadcrumblist"}]}
</script>
