---
description: Quickly find and compare the leading LiveAgent vs Exelysis Contact Center alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs Exelysis Contact Center | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5025/ai-agents-for-customer-support/software) > [LiveAgent \<span\>vs\</span\> Exelysis Contact Center](https://www.getapp.ca/compare/91301/2059962/liveagent/vs/exelysis-contact-center)

# Compare LiveAgent vs Exelysis Contact Center

Canonical: https://www.getapp.ca/compare/91301/2059962/liveagent/vs/exelysis-contact-center

> Detailed comparison between LiveAgent and Exelysis Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Exelysis Contact Center |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1788 | 26 |
| **Starting Price** | US$15.00 | €50.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### LiveAgent

- API
- Activity Tracking
- Automatic Call Distribution
- CRM Software
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Tracking Software
- Callback Scheduling
- Computer Telephony Integration
- Customizable Reports
- Monitoring
- Performance Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics

### Exelysis Contact Center

- API
- Activity Tracking
- Automatic Call Distribution
- CRM Software
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Tracking Software
- Callback Scheduling
- Computer Telephony Integration
- Customizable Reports
- Monitoring
- Performance Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics

## Links

- [View LiveAgent Profile](https://www.getapp.ca/software/91301/liveagent)
- [View Exelysis Contact Center Profile](https://www.getapp.ca/software/2059962/exelysis-contact-center)
- [View Original Comparison](https://www.getapp.ca/compare/91301/2059962/liveagent/vs/exelysis-contact-center)

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