---
description: Quickly find and compare the leading LiveAgent vs Dynamics 365 Customer Voice alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs Dynamics 365 Customer Voice | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> Dynamics 365 Customer Voice](https://www.getapp.ca/compare/91301/2056447/liveagent/vs/microsoft-dynamics-365-customer-voice)

# Compare LiveAgent vs Dynamics 365 Customer Voice

Canonical: https://www.getapp.ca/compare/91301/2056447/liveagent/vs/microsoft-dynamics-365-customer-voice

> Detailed comparison between LiveAgent and Dynamics 365 Customer Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Dynamics 365 Customer Voice |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1777 | 0 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### LiveAgent

- Automatic Call Distribution
- Blended Call Center
- Call Tracking Metrics
- Computer Telephony Integration
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customer Engagement Software
- Customizable Reports
- Email Monitoring
- Feedback Management
- Monitoring
- Natural Language Processing
- Onboarding Software
- Performance Metrics
- Real-Time Data
- Recording
- Support Ticket Management
- Survey/Poll Management
- Task Automation
- Transfers/Routing

### Dynamics 365 Customer Voice

- Feedback Management
- Performance Metrics
- Survey/Poll Management

## Links

- [View LiveAgent Profile](https://www.getapp.ca/software/91301/liveagent)
- [View Dynamics 365 Customer Voice Profile](https://www.getapp.ca/software/2056447/microsoft-dynamics-365-customer-voice)
- [View Original Comparison](https://www.getapp.ca/compare/91301/2056447/liveagent/vs/microsoft-dynamics-365-customer-voice)

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