---
description: Quickly find and compare the leading LiveAgent vs JustCall alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs JustCall | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [LiveAgent \<span\>vs\</span\> JustCall](https://www.getapp.ca/compare/91301/2047760/liveagent/vs/justcall)

# Compare LiveAgent vs JustCall

Canonical: https://www.getapp.ca/compare/91301/2047760/liveagent/vs/justcall

> Detailed comparison between LiveAgent and JustCall. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | JustCall |
| **Overall rating** | 4.7/5 | 4.1/5 |
| **Total Reviews** | 1789 | 225 |
| **Starting Price** | US$15.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- Inbound Call Center
- Monitoring
- Multi-User Collaboration
- Natural Language Processing
- Onboarding Software
- Performance Management
- Recording
- Support Ticket Management
- Survey/Poll Management
- Unified Communications Software

### JustCall

- API
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- Inbound Call Center
- Monitoring
- Multi-User Collaboration
- Natural Language Processing
- Onboarding Software
- Performance Management
- Recording
- Support Ticket Management
- Survey/Poll Management
- Unified Communications Software

## Links

- [View LiveAgent Profile](https://www.getapp.ca/software/91301/liveagent)
- [View JustCall Profile](https://www.getapp.ca/software/2047760/justcall)
- [View Original Comparison](https://www.getapp.ca/compare/91301/2047760/liveagent/vs/justcall)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs JustCall | GetApp Canada 2026","description":"Quickly find and compare the leading LiveAgent vs JustCall alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/91301/2047760/liveagent/vs/justcall","about":[{"@id":"https://www.getapp.ca/software/91301/liveagent#software"},{"@id":"https://www.getapp.ca/software/2047760/justcall#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/91301/2047760/liveagent/vs/justcall#breadcrumblist"},"@id":"https://www.getapp.ca/compare/91301/2047760/liveagent/vs/justcall#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a cloud-based customer service platform that consolidates email, live chat, inbound and outbound calling, and social media messaging into a unified agent workspace. The platform supports AI-powered chatbots, automated ticket routing, SLA management, canned responses, and a built-in knowledge base, making it suited for support teams across e-commerce, SaaS, finance, and travel industries. Configurable workflows, role-based permissions, and multi-brand support allow deployment across organizations of varying size and complexity.\n\nLiveAgent extends agent productivity through real-time visitor monitoring, proactive chat invitations, and a universal inbox that aggregates customer interactions from all channels. Reporting and analytics tools provide visibility into ticket volumes, agent performance, and customer satisfaction scores, giving managers the data needed to optimize staffing and response quality. Native integrations with CRM, billing, and marketing platforms connect support operations to broader business workflows without requiring custom development.","image":"https://images.g2crowd.com/display-layer-screenshots/4799/6d439e9ddbfa9df7f917edb83b4d8281fcc8492dce05ded31754117d765ab814.png","url":"https://www.getapp.ca/software/91301/liveagent","@id":"https://www.getapp.ca/software/91301/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1789},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"JustCall","description":"JustCall is a cloud-based AI communication platform that unifies voice calling, SMS, MMS, WhatsApp, and email for sales teams, support teams, and contact centers of all sizes. The platform combines inbound and outbound voice with IVR, call routing, call queues, and a suite of automated dialers including power, dynamic, predictive, and 10-line parallel modes. AI agents handle inbound and outbound call volume around the clock, qualifying leads, booking meetings, answering calls, and routing inquiries without human intervention. Local, international, and toll-free numbers are available in 70+ countries, with local presence dialing to improve answer rates. Accessible via web browser, desktop apps for Windows and Mac, and mobile apps for iOS and Android, with no on-premises deployment required.\n\nThe platform is built for high-volume calling environments across industries including insurance, solar and renewables, education, real estate, financial services, healthcare, home services, SaaS, logistics, and marketing agencies. Every call is automatically scored against custom rubrics, transcribed with speaker labels, and summarized with action items, eliminating manual QA sampling. Conversation intelligence features include sentiment analysis, moment analysis, and topic trend rollups. A visual workflow builder supports multi-channel automation across voice, SMS, email, and WhatsApp. Calls, texts, notes, and CRM data sync automatically with no manual logging required, backed by 70+ native integrations including HubSpot, Salesforce, Pipedrive, Zoho, Zendesk, Freshdesk, and Monday.com.\n\nJustCall is designed for same-day deployment with no IT involvement or professional services required. Flat-rate pricing includes AI transcription and core calling minutes in base plans with no overage charges. The platform meets SOC 2 Type II, HIPAA, ISO 27001, GDPR, and PCI DSS compliance standards, making it suitable for regulated industries. A full REST API and event webhooks support custom integrations and workflow extensions. Plans start at $29 per user per month, serving over 6,000 businesses globally.","image":"https://images.g2crowd.com/display-layer-screenshots/23340/3bf2c866990d25cff492d7be7a7ba11201542d22fa57c1b9ab4f200c4c6c3f0c.png","url":"https://www.getapp.ca/software/2047760/justcall","@id":"https://www.getapp.ca/software/2047760/justcall#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":225},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ca/compare/91301/2047760/liveagent/vs/justcall#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"LiveAgent vs JustCall","position":3,"item":"https://www.getapp.ca/compare/91301/2047760/liveagent/vs/justcall","@type":"ListItem"}]}]}
</script>