---
description: Quickly find and compare the leading LiveAgent vs Office24by7 alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs Office24by7 | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> Office24by7](https://www.getapp.ca/compare/91301/112543/liveagent/vs/office24by)

# Compare LiveAgent vs Office24by7

Canonical: https://www.getapp.ca/compare/91301/112543/liveagent/vs/office24by

> Detailed comparison between LiveAgent and Office24by7. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Office24by7 |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1753 | 0 |
| **Starting Price** | US$15.00 | ₹0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Videos |

## Key features

### LiveAgent

- API
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Computer Telephony Integration
- Configurable Workflow
- Customizable Reports
- Help Desk Management
- Inbound Call Center
- Monitoring
- Performance Management
- Real-Time Data
- Recording
- Reminders
- Segmentation
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Automation

### Office24by7

- API
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Computer Telephony Integration
- Configurable Workflow
- Customizable Reports
- Help Desk Management
- Inbound Call Center
- Monitoring
- Performance Management
- Real-Time Data
- Recording
- Reminders
- Segmentation
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Automation

## Links

- [View LiveAgent Profile](https://www.getapp.ca/software/91301/liveagent)
- [View Office24by7 Profile](https://www.getapp.ca/software/112543/office24by)
- [View Original Comparison](https://www.getapp.ca/compare/91301/112543/liveagent/vs/office24by)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs Office24by7 | GetApp Canada 2026","description":"Quickly find and compare the leading LiveAgent vs Office24by7 alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/91301/112543/liveagent/vs/office24by","about":[{"@id":"https://www.getapp.ca/software/91301/liveagent#software"},{"@id":"https://www.getapp.ca/software/112543/office24by#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/91301/112543/liveagent/vs/office24by#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/91301/112543/liveagent/vs/office24by#webpage","isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Office24by7","description":"Office24by7 is an all-in-one CRM and business operations platform designed to centralize sales, marketing, communication, and customer support workflows into a single, customizable system. The platform combines cloud telephony with CRM data, allowing organizations to manage inbound and outbound calls using IVR, call routing, and call recording while automatically logging every interaction against customer records.\n\nOffice24by7 supports omnichannel engagement through voice, SMS, email, and WhatsApp, enabling teams to communicate with customers from one interface while maintaining a complete interaction history. Its no-code automation engine and custom app builder allow businesses to design workflows, task routing, approvals, and notifications without relying on complex development resources.\n\nThe system provides industry-ready workflow templates for healthcare, finance, retail, and service sectors, helping organizations standardize operations and improve response times. Real-time dashboards and analytics deliver visibility into performance metrics such as lead conversion, agent productivity, and service efficiency.\n\nOffice24by7 is built for scalability with unlimited users and flexible configurations, allowing organizations to expand teams without increasing per-user costs. Secure role-based access controls, centralized data management, and configurable processes make it suitable for growing enterprises that require operational control and adaptability.\n\nA 15-day free trial provides full access to evaluate features, automation capabilities, and integration flexibility before deployment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/89505962-06f3-4087-9cfd-197f1bb85cad.jpeg","url":"https://www.getapp.ca/software/112543/office24by","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/112543/office24by#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"offers":{"price":"0","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Windows, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Office24by7","position":3,"item":"https://www.getapp.ca/compare/91301/112543/liveagent/vs/office24by","@type":"ListItem"}],"@id":"https://www.getapp.ca/compare/91301/112543/liveagent/vs/office24by#breadcrumblist"}]}
</script>
