---
description: Quickly find and compare the leading LiveAgent vs 8x8 Contact Center alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs 8x8 Contact Center | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> 8x8 Contact Center](https://www.getapp.ca/compare/91301/107107/liveagent/vs/contactnow)

# Compare LiveAgent vs 8x8 Contact Center

Canonical: https://www.getapp.ca/compare/91301/107107/liveagent/vs/contactnow

> Detailed comparison between LiveAgent and 8x8 Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | 8x8 Contact Center |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 1753 | 47 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- Automatic Call Distribution
- CRM Software
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customer History
- Customizable Reports
- Inbound Call Center
- Manual Dialer
- Monitoring
- Outbound Call Center
- Performance Management
- Performance Metrics
- Personalization Software
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics

### 8x8 Contact Center

- Automatic Call Distribution
- CRM Software
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customer History
- Customizable Reports
- Inbound Call Center
- Manual Dialer
- Monitoring
- Outbound Call Center
- Performance Management
- Performance Metrics
- Personalization Software
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics

## Links

- [View LiveAgent Profile](https://www.getapp.ca/software/91301/liveagent)
- [View 8x8 Contact Center Profile](https://www.getapp.ca/software/107107/contactnow)
- [View Original Comparison](https://www.getapp.ca/compare/91301/107107/liveagent/vs/contactnow)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs 8x8 Contact Center | GetApp Canada 2026","description":"Quickly find and compare the leading LiveAgent vs 8x8 Contact Center alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/91301/107107/liveagent/vs/contactnow","about":[{"@id":"https://www.getapp.ca/software/91301/liveagent#software"},{"@id":"https://www.getapp.ca/software/107107/contactnow#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/91301/107107/liveagent/vs/contactnow#breadcrumblist"},"@id":"https://www.getapp.ca/compare/91301/107107/liveagent/vs/contactnow#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.ca/software/91301/liveagent","@id":"https://www.getapp.ca/software/91301/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"8x8 Contact Center","description":"8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center makes it easy for businesses to connect and collaborate with individuals working inside and outside of the organization.\n\n8x8 Contact Center keeps you connected to your customers from anywhere, at any time. Making changes is easy. And with an industry-first, financially backed 99.999% SLA across contact center and business communications, your contact center will continue to operate without interruption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/699ec2cc-4239-44b7-81cd-3a21f8c8f867.png","url":"https://www.getapp.ca/software/107107/contactnow","@id":"https://www.getapp.ca/software/107107/contactnow#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":47},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ca/compare/91301/107107/liveagent/vs/contactnow#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs 8x8 Contact Center","position":3,"item":"https://www.getapp.ca/compare/91301/107107/liveagent/vs/contactnow","@type":"ListItem"}]}]}
</script>