---
description: Quickly find and compare the leading LiveAgent vs Dezide alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs Dezide | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> Dezide](https://www.getapp.ca/compare/91301/101063/liveagent/vs/dezide)

# Compare LiveAgent vs Dezide

Canonical: https://www.getapp.ca/compare/91301/101063/liveagent/vs/dezide

> Detailed comparison between LiveAgent and Dezide. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Dezide |
| **Overall rating** | 4.7/5 | 4.2/5 |
| **Total Reviews** | 1755 | 5 |
| **Starting Price** | US$15.00 | €49.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### LiveAgent

- API
- Alerts/Escalation
- Blended Call Center
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Computer Telephony Integration
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customer Engagement Software
- Customizable Reports
- Decision Support Software
- Email Monitoring
- Full Text Search
- Knowledge Base Management
- Natural Language Processing
- Onboarding Software
- Search
- Self Service Portal
- Transfers/Routing

### Dezide

- API
- Alerts/Escalation
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Decision Support Software
- Full Text Search
- Knowledge Base Management
- Search
- Self Service Portal

## Links

- [View LiveAgent Profile](https://www.getapp.ca/software/91301/liveagent)
- [View Dezide Profile](https://www.getapp.ca/software/101063/dezide)
- [View Original Comparison](https://www.getapp.ca/compare/91301/101063/liveagent/vs/dezide)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs Dezide | GetApp Canada 2026","description":"Quickly find and compare the leading LiveAgent vs Dezide alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/91301/101063/liveagent/vs/dezide","about":[{"@id":"https://www.getapp.ca/software/91301/liveagent#software"},{"@id":"https://www.getapp.ca/software/101063/dezide#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/91301/101063/liveagent/vs/dezide#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/91301/101063/liveagent/vs/dezide#webpage","isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1755},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Dezide","description":"Dezide is a platform for creating interactive troubleshooting guides that help you understand common recurring faults and the right way to start troubleshooting.\n\nDistribute knowledge to a greater audience, internationally.\n\nImprove management of information and make it better accessible in the field.\n\nKeep the knowledge base updated with feedback and contributions from the field.\n\nTrain the junior engineers to a higher standard without excessive training cost.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cd50909f-4bf8-4ec2-9eb1-a1d2d2f21b2c.png","url":"https://www.getapp.ca/software/101063/dezide","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/101063/dezide#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":5},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Dezide","position":3,"item":"https://www.getapp.ca/compare/91301/101063/liveagent/vs/dezide","@type":"ListItem"}],"@id":"https://www.getapp.ca/compare/91301/101063/liveagent/vs/dezide#breadcrumblist"}]}
</script>
