---
description: Quickly find and compare the leading Nextiva vs 3CX alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Nextiva vs 3CX | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/889/market-research/software) > [Nextiva \<span\>vs\</span\> 3CX](https://www.getapp.ca/compare/91289/103409/nextiva/vs/3cx)

# Compare Nextiva vs 3CX

Canonical: https://www.getapp.ca/compare/91289/103409/nextiva/vs/3cx

> Detailed comparison between Nextiva and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | 3CX |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 914 | 465 |
| **Starting Price** | US$25.00 | $350.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Recording Software
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Real-Time Chat
- SSL Security
- Screen Sharing Software
- Transfers/Routing
- Unified Communications Software
- Virtual Call Center
- Virtual Extensions

### 3CX

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Recording Software
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Real-Time Chat
- SSL Security
- Screen Sharing Software
- Transfers/Routing
- Unified Communications Software
- Virtual Call Center
- Virtual Extensions

## Links

- [View Nextiva Profile](https://www.getapp.ca/software/91289/nextiva)
- [View 3CX Profile](https://www.getapp.ca/software/103409/3cx)
- [View Original Comparison](https://www.getapp.ca/compare/91289/103409/nextiva/vs/3cx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Nextiva vs 3CX | GetApp Canada 2026","description":"Quickly find and compare the leading Nextiva vs 3CX alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/91289/103409/nextiva/vs/3cx","about":[{"@id":"https://www.getapp.ca/software/91289/nextiva#software"},{"@id":"https://www.getapp.ca/software/103409/3cx#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/91289/103409/nextiva/vs/3cx#breadcrumblist"},"@id":"https://www.getapp.ca/compare/91289/103409/nextiva/vs/3cx#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"Nextiva","description":"Nextiva is a unified customer experience management platform that brings together every customer conversation across the entire customer journey. The platform provides a single, AI-powered solution for voice, video, chat, social media, email, and more. Nextiva's open architecture and powerful workflow engine enable businesses to design and optimize personalized customer journeys from day one.\n\nThe platform's AI and automation capabilities deliver immediate value, with features like a generative AI knowledge base, secure payment agent assist, and automated dispositioning. Advanced analytics provide real-time customer insights and sentiment, empowering teams to make data-driven decisions. Nextiva's intelligent routing and journey orchestration capabilities also ensure seamless, context-driven customer experiences across all channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3a1e827-b82d-4d6d-824a-4fde7634f547.png","url":"https://www.getapp.ca/software/91289/nextiva","@id":"https://www.getapp.ca/software/91289/nextiva#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"3CX","description":"3CX is a software-based PBX solution with a cloud-hosted option, offering users web conferencing, CRM integration, live chat, instant messaging, and native mobile apps.\n\n3CX includes a softphone for Windows, enabling users to make and receive calls through their computers, removing the need for phone hardware and allowing for work outside the office. An inbuilt multi-view switchboard allows users to manage incoming calls, view all colleague availability, and drag-and-drop calls for transfer. With CRM integration, users can launch calls in a single click from within their CRM software, and customer information appears as a pop-up on inbound calls. Caller ID is used to identify customers and automatically log the call in their customer record, with no need for manual call logging. \n\n3CX’s smartphone clients for Android and iOS allow users to make and receive calls over 3G or WiFi, and each include an inbuilt SIP tunnel to prevent issues with remote firewalls. Incoming calls and messages trigger push notifications, allowing phones to be left on standby to reduce battery drain. Users can update their availability statuses through the app, and view their colleagues’ statuses. Through 3CX’s mobile apps, users can make and receive calls from their mobile phone without the need to give out their personal phone number. \n\n3CX offers users clientless web conferencing, with no need to download additional software or plugins, as all voice and video communication is based in a web browser.  Also included are tools for remote control and assistance, and for feedback collection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a45b818e-d95e-4051-9610-8554ae518554.webp","url":"https://www.getapp.ca/software/103409/3cx","@id":"https://www.getapp.ca/software/103409/3cx#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"CAD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ca/compare/91289/103409/nextiva/vs/3cx#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Market Research Software","position":2,"item":"/directory/889/market-research/software","@type":"ListItem"},{"name":"Nextiva vs 3CX","position":3,"item":"https://www.getapp.ca/compare/91289/103409/nextiva/vs/3cx","@type":"ListItem"}]}]}
</script>