---
description: Quickly find and compare the leading Medallia Experience Cloud vs HubSpot CRM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Medallia Experience Cloud vs HubSpot CRM | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [Medallia Experience Cloud \<span\>vs\</span\> HubSpot CRM](https://www.getapp.ca/compare/90979/102533/medallia-enterprise/vs/hubspot-crm)

# Compare Medallia Experience Cloud vs HubSpot CRM

Canonical: https://www.getapp.ca/compare/90979/102533/medallia-enterprise/vs/hubspot-crm

> Detailed comparison between Medallia Experience Cloud and HubSpot CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Medallia Experience Cloud | HubSpot CRM |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 33 | 4451 |
| **Starting Price** | US$5.00 | US$20.00 |
| **Free Trial** | - | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Medallia Experience Cloud

- API
- Activity Dashboard
- CRM Software
- Collaboration Tools
- Communication Management
- Customer Segmentation
- Customizable Reports
- Customizable Templates
- Dashboard Software
- Data Import/Export
- Email Marketing Software
- Predictive Analytics Software
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Segmentation
- Tagging
- Third-Party Integrations

### HubSpot CRM

- API
- Activity Dashboard
- CRM Software
- Collaboration Tools
- Communication Management
- Customer Segmentation
- Customizable Reports
- Customizable Templates
- Dashboard Software
- Data Import/Export
- Email Marketing Software
- Pipeline Reports
- Predictive Analytics Software
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software
- Segmentation
- Tagging
- Third-Party Integrations

## Links

- [View Medallia Experience Cloud Profile](https://www.getapp.ca/software/90979/medallia-enterprise)
- [View HubSpot CRM Profile](https://www.getapp.ca/software/102533/hubspot-crm)
- [View Original Comparison](https://www.getapp.ca/compare/90979/102533/medallia-enterprise/vs/hubspot-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Medallia Experience Cloud vs HubSpot CRM | GetApp Canada 2026","description":"Quickly find and compare the leading Medallia Experience Cloud vs HubSpot CRM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/90979/102533/medallia-enterprise/vs/hubspot-crm","about":[{"@id":"https://www.getapp.ca/software/90979/medallia-enterprise#software"},{"@id":"https://www.getapp.ca/software/102533/hubspot-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/90979/102533/medallia-enterprise/vs/hubspot-crm#breadcrumblist"},"@id":"https://www.getapp.ca/compare/90979/102533/medallia-enterprise/vs/hubspot-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"Medallia Experience Cloud","description":"Medallia Experience Cloud, an award-winning SaaS platform, leads the market in helping organizations understand, manage and improve the experiences of their customers, employees, and citizens. Medallia is equipped with the most comprehensive capabilities for capturing feedback and experience signals wherever customers are interacting, including: email, social, digital web and in-app, conversational messaging and connected devices.  And, when combined with operational and transactional data fed into Medallia, organizations can understand every touchpoint along every customer journey. Medallia Athena brings AI and Machine Learning to the platform, detecting patterns, uncovering issues and new business opportunities, and predicting behavior, all to focus attention for smarter business decisions. Medallia delivers these insights in real-time, across the organization, so that the voice of the customer can be embedded in daily decisions made by everyone, from the frontline to the C-suite. Using Medallia Experience Cloud, organizations can make demonstrable improvements to the customer experience and employee experience, reducing churn, turning detractors into promoters and buyers, and creating in-the-moment cross-sell and up-sell opportunities.  All of which help companies deliver clear and potent returns on investment.\n\nLearn what Medallia can do for your organization by requesting a demo at https://www.medallia.com/contact-us/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3974557f-f183-4b35-9061-00aaa6f834a6.png","url":"https://www.getapp.ca/software/90979/medallia-enterprise","@id":"https://www.getapp.ca/software/90979/medallia-enterprise#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":33},"offers":{"price":"5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"HubSpot CRM","description":"HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling. HubSpot CRM enables teams to take care of all the little details, including logging emails, recording calls, and managing data in an intuitive manner therefore freeing up valuable selling time in the process.\n\nTeams can get an up-to-the-minute view of the entire sales funnel on a clean, visual dashboard. Users can sort deals won and lost, appointments scheduled, and contracts sent over any time period, and track performance against quotas. It allows operators to sort deals by name, owner, amount, or stage with custom filters for actionable intel in a fraction of the time.\n\nHubSpot CRM lets stakeholders track customer interactions automatically, in an email, across social media, or on a call. Teams can sync the system with Gmail or Microsoft Outlook using HubSpot Sales, and capture every call, email, or meeting as it happens. Every interaction with a lead is stored in a tidy timeline, including calls, emails, meetings, and notes. Sync up with HubSpot Marketing to know which content leads have consumed in order to personalize the approach.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/61e85b85-abf8-4a33-a2f8-ecb4672286e8.png","url":"https://www.getapp.ca/software/102533/hubspot-crm","@id":"https://www.getapp.ca/software/102533/hubspot-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":4451},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ca/compare/90979/102533/medallia-enterprise/vs/hubspot-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Satisfaction Software","position":2,"item":"/directory/1029/customer-satisfaction/software","@type":"ListItem"},{"name":"Medallia Experience Cloud vs HubSpot CRM","position":3,"item":"https://www.getapp.ca/compare/90979/102533/medallia-enterprise/vs/hubspot-crm","@type":"ListItem"}]}]}
</script>
