---
description: Quickly find and compare the leading Confluence vs Malcolm! alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Confluence vs Malcolm! | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Confluence \<span\>vs\</span\> Malcolm\!](https://www.getapp.ca/compare/90949/114503/confluence/vs/malcolm)

# Compare Confluence vs Malcolm\!

Canonical: https://www.getapp.ca/compare/90949/114503/confluence/vs/malcolm

> Detailed comparison between Confluence and Malcolm\!. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Confluence | Malcolm\! |
| **Overall rating** | 4.5/5 | 4.9/5 |
| **Total Reviews** | 3663 | 36 |
| **Starting Price** | US$5.42 | £36.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Confluence

- API
- Access Controls/Permissions
- Activity Tracking
- Archiving & Retention
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customizable Templates
- Data Security
- Document Management Software
- File Sharing Software
- Full Text Search
- Process/Workflow Automation
- Real-Time Data
- Reporting & Statistics
- Search/Filter
- Single Sign On Software
- Surveys & Feedback
- Template Management
- Workflow Management Software

### Malcolm\!

- API
- Access Controls/Permissions
- Activity Tracking
- Archiving & Retention
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customizable Templates
- Data Security
- Document Management Software
- File Sharing Software
- Full Text Search
- Process/Workflow Automation
- Real-Time Data
- Reporting & Statistics
- Search/Filter
- Single Sign On Software
- Surveys & Feedback
- Template Management
- Workflow Management Software

## Links

- [View Confluence Profile](https://www.getapp.ca/software/90949/confluence)
- [View Malcolm\! Profile](https://www.getapp.ca/software/114503/malcolm)
- [View Original Comparison](https://www.getapp.ca/compare/90949/114503/confluence/vs/malcolm)

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