---
description: Quickly find and compare the leading TeamViewer ONE vs MSP360 Connect alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare TeamViewer ONE vs MSP360 Connect | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [TeamViewer ONE \<span\>vs\</span\> MSP360 Connect](https://www.getapp.ca/compare/90948/2049638/teamviewer/vs/msp360-connect)

# Compare TeamViewer ONE vs MSP360 Connect

Canonical: https://www.getapp.ca/compare/90948/2049638/teamviewer/vs/msp360-connect

> Detailed comparison between TeamViewer ONE and MSP360 Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | TeamViewer ONE | MSP360 Connect |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 11641 | 45 |
| **Starting Price** | US$24.90 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### TeamViewer ONE

- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Event Logs
- File Sharing Software
- File Transfer
- Monitoring
- Multiple User Accounts
- Real-Time Chat
- Real-Time Data
- Remote Update/Installation
- Reporting & Statistics
- SSL Security
- Screen Sharing Software
- Secure Login
- Session Transfer
- Two-Factor Authentication
- Unattended Access
- Video Support

### MSP360 Connect

- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Event Logs
- File Sharing Software
- File Transfer
- Monitoring
- Multiple User Accounts
- Real-Time Chat
- Real-Time Data
- Remote Update/Installation
- Reporting & Statistics
- SSL Security
- Screen Sharing Software
- Secure Login
- Session Transfer
- Two-Factor Authentication
- Unattended Access
- Video Support

## Links

- [View TeamViewer ONE Profile](https://www.getapp.ca/software/90948/teamviewer)
- [View MSP360 Connect Profile](https://www.getapp.ca/software/2049638/msp360-connect)
- [View Original Comparison](https://www.getapp.ca/compare/90948/2049638/teamviewer/vs/msp360-connect)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare TeamViewer ONE vs MSP360 Connect | GetApp Canada 2026","description":"Quickly find and compare the leading TeamViewer ONE vs MSP360 Connect alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/90948/2049638/teamviewer/vs/msp360-connect","about":[{"@id":"https://www.getapp.ca/software/90948/teamviewer#software"},{"@id":"https://www.getapp.ca/software/2049638/msp360-connect#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/90948/2049638/teamviewer/vs/msp360-connect#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/90948/2049638/teamviewer/vs/msp360-connect#webpage","isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"TeamViewer ONE","description":"TeamViewer ONE is a unified IT management platform that combines remote access, endpoint monitoring, device management, and AI-powered automation to help IT teams operate more proactively and efficiently from a single interface. \nThe platform provides real-time visibility into endpoints, users, and system health, enabling IT teams to identify, troubleshoot, and remediate issues before they impact productivity. Built-in automation and AI-driven insights reduce manual workloads and accelerate incident resolution. \nCore functionality includes secure remote access and control, device and user management, patch and software management, asset discovery, and endpoint monitoring, as well as automated workflows for routine IT tasks. \nTeamViewer ONE integrates into existing IT environments, including Microsoft 365 and ITSM platforms such as ServiceNow, Zendesk, Freshservice, Jira, and Salesforce, supporting seamless workflows across tools. \nSecurity and compliance are supported through granular access controls, automated patching, auditability, and continuous validation, helping organisations maintain endpoint health and reduce risk. \nDesigned for scalability, the platform enables IT teams to standardise operations, reduce tool sprawl, and improve visibility across distributed environments, while supporting secure remote and hybrid work at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/95bbb60f-9185-4c51-8c3b-370c0ef7a6b0.png","url":"https://www.getapp.ca/software/90948/teamviewer","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/90948/teamviewer#software","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":11641,"ratingValue":4.6},"offers":{"price":"24.9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"MSP360 Connect","description":"MSP360 Connect provides remote desktop access and remote support for Windows and macOS computers. Desktop applications are available for Windows and macOS, with mobile clients for iOS and Android. MSP360 Managed Connect supports browser-based sessions from a centralized web console; a Connect agent must be installed and configured on the remote computer.\n\nRemote sessions support screen viewing and control, multi-monitor navigation, and in-session communication. The Windows desktop application includes file transfer, session recording with playback, and simultaneous connections to multiple computers. WebRTC technology supports real-time Windows remote sessions. Connect Pro and Managed Connect provide unattended access to Windows PCs and servers using authorized credentials.\n\nManaged Connect provides centralized computer organization, administrator permissions, company-level access controls, bulk agent deployment, and session-usage reporting. Technicians can launch Windows and macOS connections in a browser or the desktop application. Multiple administrators can join the same attended session, and Windows support tools include remote printing, screen blanking, and remote input locking.\n\nSecurity features include encrypted connections, configurable session approval methods, custom passwords for Windows access, and two-factor authentication for the Managed Connect console. Administrators can restrict technician access to assigned customer companies and control who can establish remote sessions.\n\nThrough the MSP360 platform's HaloPSA integration, technicians can launch Connect sessions from mapped asset records. This integration requires an MSP360 Backup or RMM agent on integrated endpoints.\n\nConnect Free is designed for personal, attended access. Connect Pro serves small businesses needing unattended Windows access. Managed Connect serves MSPs and IT departments requiring centralized administration and includes 24/7 technical support. Feature availability and file-transfer limits depend on the edition, operating system, and connection method.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9c719456-d9e6-4855-aedc-ca81585efe89.png","url":"https://www.getapp.ca/software/2049638/msp360-connect","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2049638/msp360-connect#software","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":45,"ratingValue":4.3},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.getapp.ca/compare/90948/2049638/teamviewer/vs/msp360-connect#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/563/remote-support/software","@type":"ListItem"},{"name":"TeamViewer ONE vs MSP360 Connect","position":3,"item":"https://www.getapp.ca/compare/90948/2049638/teamviewer/vs/msp360-connect","@type":"ListItem"}]}]}
</script>
