---
description: Quickly find and compare the leading Microsoft 365 vs Shelf alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Microsoft 365 vs Shelf | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Online Meeting Software](/directory/101/online-meetings/software) > [Microsoft 365 \<span\>vs\</span\> Shelf](https://www.getapp.ca/compare/90725/109661/microsoft-office-365/vs/shelf)

# Compare Microsoft 365 vs Shelf

Canonical: https://www.getapp.ca/compare/90725/109661/microsoft-office-365/vs/shelf

> Detailed comparison between Microsoft 365 and Shelf. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft 365 | Shelf |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 14035 | 106 |
| **Starting Price** | US$6.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Microsoft 365

- API
- Activity Tracking
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management System (CMS) Software
- Customizable Templates
- Document Automation
- Document Capture
- Document Management Software
- File Conversion
- File Sharing Software
- Full Text Search
- Reporting/Analytics
- Search/Filter
- Single Sign On Software
- Templates
- Video Support

### Shelf

- API
- Activity Tracking
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management System (CMS) Software
- Customizable Templates
- Document Automation
- Document Capture
- Document Management Software
- File Conversion
- File Sharing Software
- Full Text Search
- Reporting/Analytics
- Search/Filter
- Single Sign On Software
- Templates
- Video Support

## Links

- [View Microsoft 365 Profile](https://www.getapp.ca/software/90725/microsoft-office-365)
- [View Shelf Profile](https://www.getapp.ca/software/109661/shelf)
- [View Original Comparison](https://www.getapp.ca/compare/90725/109661/microsoft-office-365/vs/shelf)

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