---
description: Quickly find and compare the leading Microsoft 365 vs UseResponse alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Microsoft 365 vs UseResponse | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Online Meeting Software](/directory/101/online-meetings/software) > [Microsoft 365 \<span\>vs\</span\> UseResponse](https://www.getapp.ca/compare/90725/101983/microsoft-office-365/vs/useresponse)

# Compare Microsoft 365 vs UseResponse

Canonical: https://www.getapp.ca/compare/90725/101983/microsoft-office-365/vs/useresponse

> Detailed comparison between Microsoft 365 and UseResponse. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft 365 | UseResponse |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 14035 | 36 |
| **Starting Price** | US$6.00 | US$199.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | Videos | Live Online, Documentation, Videos |

## Key features

### Microsoft 365

- @mentions
- API
- Activity Tracking
- Archiving & Retention
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management System (CMS) Software
- Customizable Templates
- Document Management Software
- Email Templates
- Full Text Search
- Inbox Management
- Reporting/Analytics
- Search/Filter
- Single Sign On Software
- Task Management Software
- Templates

### UseResponse

- @mentions
- API
- Activity Tracking
- Archiving & Retention
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management System (CMS) Software
- Customizable Templates
- Document Management Software
- Email Templates
- Full Text Search
- Inbox Management
- Reporting/Analytics
- Search/Filter
- Single Sign On Software
- Task Management Software
- Templates

## Links

- [View Microsoft 365 Profile](https://www.getapp.ca/software/90725/microsoft-office-365)
- [View UseResponse Profile](https://www.getapp.ca/software/101983/useresponse)
- [View Original Comparison](https://www.getapp.ca/compare/90725/101983/microsoft-office-365/vs/useresponse)

-----

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