---
description: Quickly find and compare the leading Bitrix24 vs ITC Cloud alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Bitrix24 vs ITC Cloud | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/3893/form-builder/software) > [Bitrix24 \<span\>vs\</span\> ITC Cloud](https://www.getapp.ca/compare/90602/2071052/bitrix24/vs/itc-cloud)

# Compare Bitrix24 vs ITC Cloud

Canonical: https://www.getapp.ca/compare/90602/2071052/bitrix24/vs/itc-cloud

> Detailed comparison between Bitrix24 and ITC Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | ITC Cloud |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 984 | 7 |
| **Starting Price** | €61.00 | US$19.99 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep) |
| **Training Software** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Bitrix24

- Activity Dashboard
- Activity Tracking
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Transfer
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Customizable Reports
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Recording
- Reporting & Statistics
- SMS Messaging
- Screen Sharing Software
- Two-Way Audio & Video
- Video Conferencing Software
- VoIP Software

### ITC Cloud

- Activity Dashboard
- Activity Tracking
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Transfer
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Customizable Reports
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Recording
- Reporting & Statistics
- SMS Messaging
- Screen Sharing Software
- Two-Way Audio & Video
- Video Conferencing Software
- VoIP Software

## Links

- [View Bitrix24 Profile](https://www.getapp.ca/software/90602/bitrix24)
- [View ITC Cloud Profile](https://www.getapp.ca/software/2071052/itc-cloud)
- [View Original Comparison](https://www.getapp.ca/compare/90602/2071052/bitrix24/vs/itc-cloud)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Bitrix24 vs ITC Cloud | GetApp Canada 2026","description":"Quickly find and compare the leading Bitrix24 vs ITC Cloud alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/90602/2071052/bitrix24/vs/itc-cloud","about":[{"@id":"https://www.getapp.ca/software/90602/bitrix24#software"},{"@id":"https://www.getapp.ca/software/2071052/itc-cloud#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/90602/2071052/bitrix24/vs/itc-cloud#breadcrumblist"},"@id":"https://www.getapp.ca/compare/90602/2071052/bitrix24/vs/itc-cloud#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"Bitrix24","description":"Bitrix24 is an all-in-one business management platform that integrates customer relationship management, project and task management, collaboration tools, and automation within a unified digital workspace. The system serves as a consolidated environment for small and medium businesses and provides enterprise-grade functionality for larger organizations. It addresses the needs of sales, marketing, customer support, project delivery, and human resources operations while maintaining data consistency across functions.\n\nThe customer relationship management component delivers lead tracking, deal pipelines, contact management, sales automation with configurable rules and triggers, and analytics for sales performance. Project and task management features include visualization modes such as Kanban boards, Gantt charts, and Scrum frameworks alongside time tracking, workload balancing, and performance reporting. Collaboration capabilities cover real-time messaging, high-definition video conferencing, shared calendars, activity streams, and secure document storage with version control and collaborative editing.\n\nThe platform extends to website presence and e-commerce with a site builder that offers landing pages, web forms, custom domains, an online store, inventory management, and payment processing. Human resources functionality encompasses employee directories, absence schedules, work reports, organizational charts, and time management. An AI assistant named CoPilot provides call transcription, task summarization, content suggestions, and automated insights across modules.\n\nBitrix24 supports integrations via an application marketplace with access to over six hundred sixty third-party applications and services and offers a comprehensive API for custom development and workflow customization. Data import and export tools enable migration from other systems and synchronization with external analytics or messaging platforms. Enterprise deployments may be hosted on customer servers with two-step authentication, AES-2056, single sign-on, and compliance with GDPR, ISO 27001, and PCI DSS Level one standards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/55374fdb-657d-427a-9fdc-ecf7fc8ab483.png","url":"https://www.getapp.ca/software/90602/bitrix24","@id":"https://www.getapp.ca/software/90602/bitrix24#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":984},"offers":{"price":"61","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"ITC Cloud","description":"Step into the future of unified communications with ITC Cloud – the undeniable game-changer you've been waiting for! No more juggling multiple platforms and devices, say hello to seamless collaboration from any corner of the world, whether it's your trusty desk phone, handy cell phone, or reliable computer.\n\nBut what truly elevates ITC Cloud is our unwavering dedication to your success. Our 24/7 help desk is your beacon of support, ensuring your business thrives around the clock. We're not just about business; we're about boosting your efficiency, and providing a customer experience that will exceed your wildest expectations. From the very beginning and well beyond implementation, we're right there by your side. When it comes to taking your business communication to new heights, you can trust ITC Cloud to make it happen!","url":"https://www.getapp.ca/software/2071052/itc-cloud","@id":"https://www.getapp.ca/software/2071052/itc-cloud#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":7},"offers":{"price":"19.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios"},{"@id":"https://www.getapp.ca/compare/90602/2071052/bitrix24/vs/itc-cloud#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Form Builder Software","position":2,"item":"/directory/3893/form-builder/software","@type":"ListItem"},{"name":"Bitrix24 vs ITC Cloud","position":3,"item":"https://www.getapp.ca/compare/90602/2071052/bitrix24/vs/itc-cloud","@type":"ListItem"}]}]}
</script>
